Table 1 shows one common electrical system related problems of the 2011 Smart Fortwo.
| Problem Category | Number of Problems |
|---|---|
| Electrical System problems |
The metal seat belt connector frayed in to two pieces. Replaced with oem part. It frayed again. It's a 2011 driven by a 75 yr. Old senior citizen. Mercedes accused owner of maliciously cutting cable. Extreme safety hazzard.
Heater blower squeaks and stops running causing visibility issues and discomfort. Potential danger due to loss of visibility. There are very few of these cars in the USA so please consider this when looking at number of reported issues.
The car does not pull out of parking and does not take gears. It has gone 4 times with the same issues to the dealer to leave with the same problem. As a last resort they told me to change the transmision 4,000. 00 and no garrante that the problem will be fix. Something needs to be done this is abusive. And I have no one to help because I do not want my credit afrected but these cars are no good. Not even the dealer knows how to fix them. And Smart USA says nothing can be done because their out of warranty. But my complaint is that this is the 5 time my car has not left the dealer for 4 and half month with difrent test each month is fix and when I go out and run it by the end of the block I have to return to the dealer and leave it.
This car is just over a year old, only 24,928 miles on it. It will not come out of park. I called the Smart dealership of buckhead, GA and they told me to try to "re-train" it by turning it on part way 3 times with my foot on the brake and then it would shift. Nope. I called them back up and they said that I was over my 24,000 mile warranty (even if only by 928 miles which is less than 2 weeks worth of driving for me) and because I did my oil changes somewhere else they won't do this as warranty work. (even though I told them I had the records!) how can a transmission fail within 24,000 miles! I am very upset I ever bought a Smart car from these people. Who would allow this type of "quality" out there. This is the worst car I've ever owned! and I will be happy to tell everyone about all the issues I've had with this piece of garbage. I have a Dodge ram that's 8 years old and has never had a problem! bad Smart car people!.