Smart Fortwo Coupe owners have reported 4 equipment related problems since 1996. Table 1 shows the 1 most common equipment problems. The number one most common problem is related to the vehicle's equipment (4 problems). For details of each of the problem category, use the links in the table.
| Problem Category | Number of Problems |
|---|---|
| Equipment problems |
Vehicle burned while parked. Have photos & estimate of total loss. The littleton group is a third party administrator.
While driving down the north dallas tollway I heard a sudden loud "pop" noise in the back of my car where my engine is located. It was startling enough to pull off onto the shoulder of the highway and exit my car immediately to see where the noise came from. Upon exiting my vehicle, I saw coming from the back of the car where the engine is located flames coming out of the engine. I immediately removed myself from the vicinity of the car and within moments my car was engulfed in flames. Had I not pulled off to the shoulder when I did, my story would not be coming directly from me but from my obituary stating my cause of death. I checked with my auto insurance to see if any recalls had been made on my car but none had been made. . Read more...
I have taken car back to dealer with complain that speed indicated on speedometer is 10% low. They said could not fix and mercedes says is within tolerance. Since my warrantee is based off of my odometer and the car and it is incorrect by 10% I am loosing 10% or my warantee. Thereby they are violating the agreement of warantee at purchase. They are refusing to correct problem or issue extended warantee.
I have a 2008 Smart fortwo and for about 9 months now the blower motor has been working intermittently. I can't seem to detect any pattern for when it does and does not work. It sometimes will work as soon as I start the car, if not it will eventually work after driving for a period of time. It has also not worked at all for hours or sometimes days and then work perfectly for hours and sometimes days. I called the dealer (Smart center of engelwood (NJ)) about this problem and they said they are increasingly coming across issues that I have described and they recommend replacing the blower motor at a cost of almost $400. 00. I went onto a Smart car blog website and there are an aweful lot of Smart car owners complaining about the same problem. It could be a potential safety issue because if the windshield becomes fogged up and the blower motor does not function, outside visibility would be dangerously obstructed. This has happened to me but I was able to pull over to the side of the road and open the windows until I was able to see through the windows again. I have not replaced the blower motor yet but will be in the very near future. It seems to me this is a design or manufacture defect with the blower motor and at the very least, an investigation by your agency is in order. Thank you for your consideration of this matter.