Automatic Emergency Braking problems of the 2019 Subaru Ascent

Car has been not able to roll up driver side window for a year randomly. Suddenly 3 years old and battery is draining and rab and eyesight and engine light on. Took in and saying can’t replicate window after they did replicate it 3 months ago and did not solve issue. Did battery parasitic draw and numerous parts of car are draining battery. Cannot find source.

I leased a 2019 Subaru Ascent (VIN: [xxx] ), which is equipped with the eyesight driver-assist system. In the spring of 2019, while driving in a parking lot at night with low visibility and snow, the vehicle struck a pole. Despite the imminent collision, the eyesight system failed to engage pre-collision braking or provide any audible/visual warning to alert me of the obstacle. The system did not disengage or indicate it was unavailable due to weather; it simply failed to function, resulting in a collision. Following this incident, I immediately contacted Subaru of America to report the failure. At that time, Subaru representatives denied any defect existed and stated the system was not at fault. I have recently learned that this vehicle is part of the [xxx], et al. V. Subaru of America, inc. Class action 9[xxx]), which addresses defects in the pre-collision braking and lane keep assist systems. Crucially, I was never notified of this class action or the associated defect by Subaru. I received no mail, email, or other communication alerting me to this safety risk or my eligibility for repair/reimbursement. I only discovered this information via a third-party news source after the settlement claim deadline of September 27, 2025, had passed. Upon contacting the settlement administrator and Subaru of America in January 2026, I was told that because the administrative deadline has passed, no remedy is available. Subaru is effectively refusing to address a known safety defect on a confirmed affected VIN solely due to a missed deadline that I was never informed of. I am filing this complaint to document the failure of the eyesight system and Subaru’s failure to properly notify lessees/owners of known safety defects. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2019 Subaru Ascent. While driving 14 mph in a parking lot, the contact attempted to engage the eyesight pre-collision braking system; however, it failed and the vehicle crashed into a pole. The air bags did not deploy. A police report was not filed. There were no injuries. The dealer and manufacturer were not contacted. The cause of the failure was not determined. The failure mileage was 5,400.