general problems of the 2019 Subaru Ascent - part 1

The battery is draining so quick that the car doesnt start at all. The battery drained completely in 3 days and it’s happening more often.

All of a sudden my vehicle accelerated after placing it in reverse with my foot on the brake. There was a screeching sound and I immediately shifted into (at least) park. In attempting to exit my garage again, it repeated the same events. I parked the car and never did leave my residence. No dash lights etc. I am afraid to now drive this vehicle. This occurred several days before this mentioned event, but responded ok the 2nd time. In may of 2025 I actually crashed into a car across the street from this happening. Others are definately at risk. This actually occured twice during my 1st year of ownership, but was overlooked until now. I intend to take it to my dealer and have my vehicle inspected. There were no warning lamps etc.

As a veteran and spouse of an active duty service member, we are currently fulfiling our overseas tour in south korea. We were notified of the recall of our Subaru Ascent and made contact with Subaru via email for guidance on how to proceed as we are not within the continental united states. My email to them was as follows: our family is currently stationed overseas in south korea. Our family has been stationed here the past two years and will be completing an additional duty of two more years here in service of our country. I previously contacted Subaru addressing the concern of the recall for our ptc heater ground bolt which has been found to be unsafe and can lead to the vehicle catching on fire. It was disheartening to be told we could not be offered assistance as Subaru only services those in the u. S. Subaru prides itself as providing one of the safest vehicles for families on the market which is why we chose Subaru. What can be done to assist us? I look forward to hearing back soon. ? Subaru responded with: thank you for reaching out to Subaru of America. Regrettably since we do not have a reciprocal agreement with korea we would not be able to assist with the repairs until you return to the states. I do apologize as there would be no other loopholes that we will be able to provide to have the repair done. If fyou have any further questions, you can always give us a call back or email back in as well. Hope you have a good day ahead. We will not be able to ship our vehicle until all recalls have been fixed especially as this specific recall does come with a noted safety risk by Subaru and is as follows: this potential condition may result in the melting of the ground terminal and surrounding components when the ptc heater is in operation, increasing the risk of a fire. I am submitting a claim to acquire assistance as to how to proceed. -thank you.

My 2019 Subaru Ascent windshield cracked from no apparent reason while driving on freeway. There was a loud bang sound and there is a circular crack quite symmetrical in the middle of the windshield. The diameter of the circular crack was ~2 inches wide. There is no hairline fracture. In recollection, it didn't feel like there was any rock or particle that ricocheted off the windshield. It felt more like it cracked on its own.

Oily blue smoke from exhaust upon start.

Blue smoke and hesitation as if motor will turn off. Blue smoke upon turning SUV on.

I parked my Ascent rear facing inside of my garage to unload my groceries. When I opened my hatch at the front button, the hatch only opened halfway. The hatch would not close with the push of the button and had to be closed manually. Once I returned to my Ascent to go somewhere, the hatch sensor beeped repeatedly, while driving, until coming to a complete stop. Once driving continued, the sensor continued beeping. This occurred with two straight vehicle drives. The entire course of the drive. I parked the Ascent in my garage and returned to the car the next morning and the Ascent would not start. Aaa came to do a jumpstart with no remedy. We replaced the battery with a new, borrowed battery and the car started immediately with no beeping. We charged the old battery and replaced the new battery and the Ascent had no other issues, including easy startup and no beeping. There were no warning lights for any of the issues including the hatch or the battery.

My vehicle won’t stay charged. We replaced the battery and still every single time I go out to start it it’s completely dead and I have to get it jumped.

The rear door knocked me to the ground because it didn’t go back up when it came in contact with my body and I couldn’t get out of the way fast enough.

Open cvt recall is not being taken care of in a timely manner. Safety sensitive issue and it’s been open coming up on a year.

When starting it blows blue smoke out of tail pipes that lingers in the air. I bought used on 7/23/22 and previous owner just said it did the same with them. It was taking to subura dealer to be fixed and they don’t know what to do to fix it.

Driving when all of the sudden the front windshield cracked it started on the passenger side.

Windshield cracked while driving.

Spent 5 hours at a tailgate/beach event with the rear lift gate open. I made sure that interior lights were off to avoid draining the battery with the lift gate open. When we were ready to leave, the car battery was dead. We were panicked because we have a 5mo old and had to track down another driver to borrow jumper cables. Once home, we discovered that the lift gate will always draw power from the battery unless you trick the hatch lock with an off-market device or carabiner clip.

2019 Subaru Ascent. Consumer writes in regards to Subaru safety recall wrk-21. The consumer requested the use of a rental vehicle and storage be provided while awaiting the recall repair completion.

I have received numerous recalls on this model and failed to receive wuv-07. Now they have sent wrk-21 to replace wuv-07 and tell me the tools and reprogramming should arrive by may and they will contact me again. This is a drive train slippage issue (something I have been complaining about since I purchased the car) and very hazardous. I was planning 2 trips between now and then and I believe Subaru is uniquely slow in fixing this critical issue. Also in an unrelated matter I was forced to put 4 new tires on this vehicle already replacing the original tires after 29,000 miles. I do not believe Subaru did due testing diligence prior to releasing this model for weight/handling/tire strength.

The backing camera won’t come on when I’m baking and if there is cars it won’t beep, the apps on the screen won’t display and console screen is not operational at all not even for the radio.

In June 2020, the front window cracked while I was driving even though I did not observe any rocks or other road debris hit the windshield. The crack has not spread further since that date.

Unknown. Electrical failures including eyesight, the dealers lie about the work they do, the latest was recent - they said sludge was everywhere which causes the timing to be off and said the entire engine needed to be replaced but refused to do so. I do not trust they were honest about the spot welds, as my VIN and contract were mysteriously changed after I took delivery. Battery dies, amp dies, head unit stops functioning for months at a time. Eyesight slams on brakes at last minute. I am told it’s normal to shut up and leave. For example the last time I took it in less than 30 days ago they said they changed the filters as well. They did not. According to them they owe me a new engine. I have starlink and documents oil is changed by Subaru yet they claimed they had no record, and it is my fault so I need to replace engine.

Since owning this vehicle, there have been three separate incidents where the windshield has failed after a small rock has struck it while driving on the highway. The first incident caused a significant chip causing a repair. The second incident was a crack that required total replacement and recalibration. The third incident caused another crack that will require another complete replacement and recalibration.

All warning lights came on last week may 5th 2021 while I was drivingthecarhone after dropping my daughtertoschool. I pulled over and called the dealership and was advise to take the car in. As I drove the engine started to lag and icouldnotdrive more than 45miles. Took the car to the dealership and found out the transmission was bad. This car is 2 1/2 years old and I've had so many problems with it. When the cvt was replaced the car never run the same, I've taken it to the dealership several times and let them know that there is something wrong with the car. It lags and hesitate duribg acceleration. Unfortunately they could not replicate the issue and that it was normal. Then this happen. I have reported the issue to Subaru of America.

Dead battery without warning. The car has only $11,100 miles on it. I had to call roadside service for a jump and go to the nearest place and buy a new battery. This occurred on a Sunday. The vehicle was stationary in my garage. I have an extended warranty and all maintenance and recalls have been done at a dealership in a timely manner. I had no indication that there was a battery problem.

At 2 years and 5 months old (55k miles, mostly highway driven) the battery dies and I was stranded when I had stopped and parked. Would not start anymore. Had to jump start car and drive to dealership. Subaru dealership (gillman Subaru southwest, houston, TX) did a load test and determined battery is dead. Would not replace battery. Wanted to charge $500 to replace battery!! went to auto zone and had it replaced and installed for under $200!.

The car emits gas, petrol fumes in the cabin via the vents. The car has been brouhgt back tho the shop several times and they have not been able to repair this. Have taken a gas sensor to the vents and the gas sensor proves that gas/petrol fumes are being released into the cabin and can potential cause affixation. Note this happens when the car is stationary or driving.

Car died and would not start at one year old, diagnosed as faulty battery 11/2019; almost exactly one year later at MD office would not start and lights flickered and no control, would not start again! ; now sitting in parking lot waiting tow; believe fault is related to battery drain in one year and electrical drain; left stranded with two kids getting covid tested with a brand new 2 year old car with 20,000 miles only!!!!!!!.

Battery died while parked with no other lights etc left on.

When accelerating the car lurches and hesitates, there is also a low growling noise from the right side. This happens most often at low speeds, in neighborhood driving, under 30 miles hour. The car has already had a new transmission as we were told this would resolve the issue. Almost immediately the issue continued and was back at the dealership. The official diagnosis from the dealership is we do not know what the issue is and we cannot fix it. Please drive as normal. This issue has bene ongoing with the car for months.

Parked the car. The rear liftgate would not open with fob or from dashboard. Two quick beeps but no movement. We decided to just grab our items from the inside and left. When we returned to the car about an hour later, the car would unlock but the rear liftgate still didn't work. We loaded up the car and started the car but battery was dead. After charging up the battery, all the major safety car features have been disabled and the engine light is on with many other lights showing up. The car is drivable but obviously doesn't feel right or safe. I just called Subaru to make an appointment. I explained the problem. They originally scheduled an appointment for 2 weeks later but I managed to get an appointment for next day. I'm concerned about the safety of the car especially with the number of other owners with electrical problems specifically related to the tailgate.

A/c pipe evaporator refrigerant leaking.

2019 Ascent with 6000 miles garage kept sustained complete electrical failure at gas station refill. Car drove and started normally going to station and after fillup failed to start.

Rear tailgate won't open when button pressed maybe half the time. It has closed twice in the last week while groceries were being loaded and hit two people in the head. Subaru dealer has replaced the controlling module but it did not solve the problem. This problem has persisted for a year.

Traveling on highway at 70 mph when a deer jumped in front of our car and we hit it with the front end of the vehicle crushing the front end. All air bags immediately deployed and the front end began smoking profusely. Within minutes of getting out of the vehicle it burst into flames and the entire vehicle burned up. Concerned that these vehicles will burst into flames during a front end collision at high speeds.

The car will emit white heavy smoke on start. The white smoke smells like burned plastic/oil. The issue was reported to Subaru corporate and vehicle was taken to service for inspection. A video was recorded and sent to both dealer and corporate but issue could not be replicated. The issue still persists for more than 3 months and Subaru could not resolve it. This is a concern to my family safety and to the environment. Second issue was with spring assembly both front and back has to be replaced as defective.

We are hearing a thumping or knocking noise in the front right wheel well area. We notice this noise when the car is in motion on a rough road while driving, turning, or braking. The dealership we purchased our car from checked all running gear parts under the car, and steering components, to see if there were any visible problems. After a test drive by mechanic and another service department employee, they could hear the noise, but we're unable to find its source. We are wondering if any other owners of a 2019 Ascent have experienced a similar problem?.

A couple of months ago, my wife started the car and backed off a parking lot. When she pressed the brake and felt wired - the brake could not be pressed down and felt like it's jammed somehow. The car did not stop even she switched the car to parking! it eventually stopped after hit a parked car behind. Because the speed was very low so there was no obvious damage to both cars. But after restarted the car, all the warning lights went on - rab, eye sight, at oil temp, low tire pressure, and the sun roof and sun shade not working.