Adaptive Cruise Control problems of the 2020 Subaru Ascent

Five problems related to adaptive cruise control have been reported for the 2020 Subaru Ascent. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2020 Subaru Ascent based on all problems reported for the 2020 Ascent.

1 Adaptive Cruise Control problem

Failure Date: 11/11/2023

Cvt jerks the vehicle and stutters when at certain rpms, making long car rides very uncomfortable. Feels like whiplash every so often. Very dangerous when trying to speed up to pass another vehicle because the vehicle doesn't respond and accelerate as it should. The dealer said its normal because of the cvt technology. They said they tried to reproduce it, but were only gone 5 minutes. The highway is 5 minutes away from dealership, one-way. I explained it happens after about 20 minutes of continously driving at speeds over 50 mph. The vehicle had only been inspected once for this issue. The dealer refuses to look at it again because they, "already explained it to [me]". There are no warnings or indicators prior to it happening.

2 Adaptive Cruise Control problem

Failure Date: 06/06/2023

Since the day I bought this car anything that blows across the road causes the brakes to slam on. . . . Even at speed on the highway this is dangerous as hell. Additionally the eye sight disconnects intermittently for on reason or because of rain or a small bump in the road. You must stop and turn the car off and on to get a reset. I have had the vehicle inspected at 3 different Subaru dealerships and they all say nothing is wrong with either system. Now I have tried for 2 weeks to get a response from Subaru customer advocate with negative results.

3 Adaptive Cruise Control problem

Failure Date: 07/13/2021

When applying brakes to 2020 Subaru Ascent limited (10,325 miles) the car shudders. Being an aircraft mechanic for over 45 years I knew the brake rotors were warped. I took car to Subaru of kennesaw GA. 7-13-2021. They opened work order sucs159697. They resurfaced the rotors on front brakes and installed new pads. My safety concern is if brake rotor originally installed are warping and now you are removing the width of the rotor making it thinner and more likely to heat and warp sooner. When I questioned the maintenance technican about this concern he stated this was Subaru policy to resurface. Extreme heat to brakes could cause brake failure.

4 Adaptive Cruise Control problem

Failure Date: 06/23/2020

Right front camera is blocked by plastic since manufacture. The adaptive cruise control and forward emergency braking do not work reliably unless the object is the left visual field. My car will accelerate into a car in front with no emergency braking. No accident. So far, because I have been able to avoid accidents by braking myself. The problem was diagnosed by diablo Subaru of walnut creek. The vehicle was inspected and diagnosed by a Subaru dealership. The car tells me it cannot see the car in front. It also says it cannot see anything on haphazard basis. But it will also accelerate toward cars in front of it at close range because it cannot see.

5 Adaptive Cruise Control problem

Failure Date: 12/30/2019

A chip in the windshield cracked and spidered down the whole windshield. It happened 2 weeks after owning my new car. I'm still unsure on why it cracked 🤦‍♀️ there isn't a chip mark or any start point. It's worried how it just started cracking. And since it's over a 1,000 to fix it. It is still cracked. And anything that requires the eye no longer works. I love my car but hate how nothing needing the eye works.


Other Forward Collision Avoidance related problems of the 2020 Subaru Ascent

Adaptive Cruise Control problems
5
Automatic Emergency Braking problems
4


Safety Ratings of Ascent Cars
Fuel Economy of Ascent Vehicles
Ascent Service Bulletins