Brake Disc Pads problems of the 2020 Subaru Ascent

Brake pads not replaced while at dealership for non-uniform brake rotors. I believe not replacing the brake pads at the time of resurfacing the brake rotors will result in the brake rotors becoming non-uniform again. There is a service bulletin from Subaru stating an brake pad design update, but was not offered it because the dealer does not believe the non-uniform rotor is caused by the obsolete brake pad design. Vehicle has around 8,000 miles and vibration in steering wheel when braking from highway speeds prompted service call.

The vehicle has 19,000 miles and about 1 week ago the brakes started making an abnormal noise almost like grinding. The car also would vibrate and you could feel it on the steering wheel. We took the car to the dealer and turns out the brake rotors are warped. Their solution is to resurface the rotors and also resurface the brake pads. The car has not been repaired as this repair does not seem to be proper due they have not found the root cause for brake rotor warping. There is also a Subaru service bulletin on brake issues. Https://static. Nhtsa. Gov/odi/tsbs/2020/mc-10179409-0001. Pdf. My main concern is the safety of my family. Subaru prefers to just resurface the brake rotors and brake pads as this is the lowest cost repair for them, though the car is still under full bumper to bumper warranty.

Front rotors and front brake pads heat up causing rotors to warp causing a pulsing and load noise when brakes are applied ,vehicle hard to stop.