Carrier/rack problems of the 2020 Subaru Ascent

12 problems related to carrier/rack have been reported for the 2020 Subaru Ascent. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2020 Subaru Ascent based on all problems reported for the 2020 Ascent.

1 Carrier/rack problem

Failure Date: 05/03/2021

2020 Subaru Ascent with approximately 6,700 mileage. Windshield cracked for no apparent reason while parked in outdoor parking lot. Immediately heard noise after we got in car and saw the crack. Started midway at top of passenger side of windshield and proceeded down and across 23 1/2 inches. Near top of crack there appeared to be a chip smaller than a small pea or pearl. Crack happened for no apparent reason.

2 Carrier/rack problem

Failure Date: 04/16/2021

I was driving on the highway on 4/16 and something hit the windshield and created this chip. I'm afraid it's going to turn into a large crack.

3 Carrier/rack problem

Failure Date: 03/01/2021

When I parked my car 3 days ago, my windshield was perfectly fine. Since parking it the car has not been driven. Tonight when I got in the car to drive to the store I noticed a crack in the lower passenger side of the window that was absolutely not there when I parked the car 3 days ago. The crack is large and very obvious, and it's something I certainly would have noticed. This windshield has cracked for absolutely no reason. The car has been garaged this entire time and the weather mild.

4 Carrier/rack problem

Failure Date: 10/01/2020

Within a few months of driving the car off the lot the windshield cracked for no apparent reason under normal driving conditions. When the crack first appeared it was stationary.

5 Carrier/rack problem

Failure Date: 08/02/2020

Lemon law in action. I took my car to capital Subaru of greensboro August 2nd with a complaint of clicking coming from the dash. It happens when the ac is on and you accelerate. They were able to duplicate the noise but didnt know how to fix it. They kept my car for 2 weeks and still do not know what the problem is. The response they gave me was to pick my car up and bring it back when the noise gets worse. Complaints were filed with Subaru of America and they said the same thing. This car was purchased in December 2019 and the noise and answer is unacceptable. I will not be driving my 4 week old son in a car making a noise that not no one knows why. This could potentially cause an accident. This is not the first issue with this dealership. Since I went public with my story, people have been coming from the woodworks with their horrible experiences with this place. Their mechanics are sub par by far. Most of the time the car was sitting in the parking lot and only went on a couple of 4 minute test drives. I was tracking it with geolocation and speed alerts. Complaints have been filed with ncdoj and ftc as well.

6 Carrier/rack problem

Failure Date: 07/17/2020

The front windshield cracked while driving without a noticible hit to the windshield. The crack is approximately half of the windshield on the passenger side.

7 Carrier/rack problem

Failure Date: 05/22/2020

A large crack suddenly appeared on the windshield of my 2020 Ascent, and expanded rapidly over the course of a few hours. I purchased the vehicle new in January 2020. Subaru will not cover the windshield under warranty. The cost to replace the windshield and re-calibrate the eyesight sensors is over $1,000 through safelite. I'm concerned that having an outside company re-calibrate the sensors will void the warranty, and the dealership could not provide any clarification. My dealership cannot replace the windshield (as they've indicated this must be done by a third party), and cannot re-calibrate the sensors for over a week. There is no reason for my windshield to have such a large crack, as there are no chips visible and I do not recall anything striking my windshield recently.

8 Carrier/rack problem

Failure Date: 04/10/2020

The front windshield cracked near the rear view mirror about 30 days after purchasing the car. It was a horizontal crack and continued to spread in both the left and right directions each day. I did not fix it immediately due to covid-19 fears. In December 2020 I scheduled an appointment to get it fixed because it had grown to 1. 5 feet long.

9 Carrier/rack problem

Failure Date: 02/22/2020

Purchased 2-8-2020. Windshield cracker for no reason 2-22-2020. Crack just appeared out of no where. Dealer denied service because they said they found itty bitty (smaller than a pin head) mark at very edge of window molding. Bs - I would have known if something had hit. Insurance paid for replacement on 2-27-2020.

10 Carrier/rack problem

Failure Date: 02/13/2020

Windshield cracks easy.

11 Carrier/rack problem

Failure Date: 02/04/2020

Crack on windshield while driving on non pavement road.

12 Carrier/rack problem

Failure Date: 12/05/2019

I have had my 2020 Subaru Ascent for a month and already have had two windshield cracks due to very small pebbles. These windshields crack too easily!.


Other Equipment related problems of the 2020 Subaru Ascent


Safety Ratings of Ascent Cars
Fuel Economy of Ascent Vehicles
Ascent Service Bulletins