general problems of the 2013 Subaru Crosstrek

I have been working with Subaru of America and capital Subaru service in san jose, CA for a 2013 Subaru Crosstrek xv 2. 0 cvt automatic engine shortly after we bought it used for multiple faulty known engine problems with this specific make and model. Since we have owned the vehicle, we have not been able to drive it for more than 2 months short distance at a time due to engine, valve body, major low oil pressure problems, and multiple sensor issues. This vehicle has been very dangerous for us to drive and has left us stranded not to mention paying the bank we financed payments to for a car we have been unable to use since purchasing. Subaru of America and capital Subaru in san jose have been awful, insensitive, and unhuman to our concerns and needs. We had to call them several times and were repeatedly ignore both parties for several days without any answers or any solutions. We have spent many sleepless nights worrying about not having a vehicle to get to work and my daughter who drove the car when she could in nursing school with the burden of having no transportation and all the stress and worrying. There is a long history of defected engines because of the poor way these were built for our specific year, and we were told repeatedly that it was the lack of maintenance from the previous owner being the cause of the issues when that in fact is a lie as we have several maintenance records routinely. I will never buy or recommend these defected and lemon cars again especially when it involves the safety of your life! having to tow to and from our home to the dealership service parts was a big waste of time and a joke just to hear, "we are sorry but nothing is covered and your liable for the diagnostic and fixing for your car that will be $5,800 which our car was only worth $5,600 through kelly blue book and we still owe a remainder of $9,000 to the financing bank.

The engine stalled unexpectedly during operation. I noticed a sudden loss of power, and the vehicle shut off without warning. This has happened more than once, posing a safety concern.

The recall type: safety service campaign:wty84 NHTSA campaign: 18v772000 fb20 valve spring replacement was reported completed by the manufacturer Subaru has no record of it being done. My car is now experiencing symptoms of this recall when I had no issues prior and want me to pay to look into the problem further. Now my vehicle has a check engine light for a recall that was potentially not done as I have no proof that it was completed.

2. 0l engine valve spring fracture may cause engine stall and excessive oil leaks that migrates in the catalytic converter causing fumes that linger inside the car with a very strong smell.

My 2013 Subaru Crosstrek stalled on the highway in March 2023 while I was driving home from work. I brought it to hassett Subaru in wantagh because a friend told me that there was a recall on the spring valve (from 5 years ago, which I was never notified of). Vlad oriol wanted to charge me a few thousand dollars to breakdown the engine, even though that was a requirement of the recall. I checked the VIN and found out my car was covered by the spring valve recall. Since the car was unsafe to drive, I then called Subaru headquarters who sent a tech supervisor to investigate the situation. The tech supervisor said the problem was due to the recall so the engine breakdown was covered. The tech supervisor said the "rocker arm had come loose from excessive lash, but was tied to the recall issue," and also added that there was no other damage. Hassett Subaru was forced by Subaru headquarters to preform the recall fix. I picked up my car (we live 2 miles from hassett) and the very next day the car wouldn't accelerate and was constantly misfiring. I brought the car back to hassett. The tech supervisor came out again to investigate, this time there was additional damage to the cam shaft (which was not there before hassett worked on the car). Hassett told Subaru headquarters that there was a preexisting issue with the car (which was totally false). As a result Subaru headquarters would not cover the cost to fix the problem that hassett caused by attempting to fix the recall issue. Thanks to hassett's misrepresentations to Subaru headquarters we have a car that doesn't run and can't afford a new one.

Engine burst into flames during normal highway driving. Vehicle was well-maintained with all scheduled maintenance performed during the life of the vehicle. Cel was lit approximately 1 week before fire but driveability was normal.

Whilst driving down highway 101 near sequim wa, I was on cruise control doing 55 mph going up a steep hill which I have done numerous times before without issue. When all of a sudden the car suddenly slowed down, for me to hear honking from a semi behind me who had to suddenly swerve to go around us to stop him from rear ending me (luckily that part of the road on the hill had a second lane for the truck to use, if not then me and my son would probably be seriously injured or dead. ) I looked at the dashboard to find the engine warning light on, and the cruise control flashing, but the car was still running and drove fine with the accelerator pressed. Later on I found out this error code was p0024. When that issue happened, not only had the engine warning light illuminated, it caused not only the cruise control to disengage (without my input) but also for the vehicle stability control to stop working. Once again though the engine was still running file and in my opinion it disabling the cruise and stability control gravely endangered the occupants when it had no reason to disable them. Since then I have had other similar error codes such as p000d which have cause the same thing, but they happened on level ground so the car did not slow down so suddenly. I believe the issue is low or used engine oil, as when I got an oil change (within service life) the issues seems to have gone away; this has happened many times before. These pzev vehicles not only in my opinion break epa laws on emissions as they make the car burn through many quarts of oil in the service life, so how Subaru can claim pzev when exchanging high rps and a boat load of oil for some if any pzev's I do not know. My car has two recalls, I have been urgently trying to get these fixed, but my two local dealerships (both 50 miles away) refuse to do the recalls as I filed a lemon complaint, and bbb complaint as one refused to honor a price match for thousands to me. I am a disabled veteran and need car.

Driving on the freeway my car lost power I pulled off to the side and tried to restart it. As I have the ignition turned over for 30 to 40 seconds the starter sounded erratic and the oil temperature light was flashing. I sat there for about ten minutes and tried again and it did the same thing but it started. This power loss has happened twice. The erratic noise coming from the ignition, and the hesitation of starting is a regular ongoing issue along with the oil temperature light. Since the first stall at about 117000 miles on the odometer the car has been burning oil at a rate of a full quart about every 3000 miles. #2 around 120000 miles my key wouldn't come out of the ignition. This happened first on a late night in a high crime area. I actually had to leave my keys in my ignition while going into a gas station to pay for fuel. Since then this happens every time I turn off my vehicle and put it into the park position. Usually I have to wait around ten minutes to be able to remove the keys. Both of these issues cause a great deal of anxiety on the freeway or having to leave the key in the ignition.

Involved in a collision, possibly related to the stall issues mentioned in the collision. Reported to the insurance. They are pending repair on the matter due to recall and entire engine was required, which is more than the car is valued for.

The stall led to a collision, bent cam shaft and need for total engine repair.

On October 31 2020, the ac compressor on my vehicle caught fire while I was driving. This caused a foul odorous smoke to fill the cabin of my vehicle which was cough inducing and limited my vision. The air conditioner was not on at this time because of pleasant ambient temperatures outside. I no longer have this part because it was replaced at the dealership along with the serpentine belt that was damaged due to the fire. There was no warning light or noticeable change in the vehicle driving before the incident. I was unaware that I could report this incident until I found this website today.

Following the valve spring recall repair, engine sputters and hesitates at stop lights and in slow moving traffic, and engine consumes 800% since the repair. No problems before valve spring recall repair was performed at the dealership, destroying an otherwise good car.

My car is currently using a large amount of oil. I've had to put in about 1. 5 quarts of oil about 2 times between oil changes. The horn has also stopped working in some positions (thinking this is likely the clockspring). My car currently has about 106k miles on it.

Took my vehicle in for a recall service for the engine valve spring. After the service was completed and with a little over a hundred miles driven since the service, my engine stopped while at a red. After restarting the car, my engine light has come on.

I have contacted all of the local dealers to schedule a recall repair on my engine valve springs. They all put me on a waiting list. This occurred 2 months ago and I still have not heard from any of the dealers. I believe the dealerships have not acted properly to remedy the issue in a timely manner, which is a real safety concern for me as I drive the vehicle daily.

Dealer not able to fix recall problem until Aug. 28 2019 due to backlog can not renew registration until fixed.

I recieved a recall notice in Dec. 2018. I called my dealer to make an appointment. I was told the next appointment would be December 2020. I was told the appointment would be moved up but that has not happened. The only way to get it done earlier would be to take it to the dealer and use a loaner or rental car until fixed, approximately one month. I live 80 miles from the closest dealer. I don't feel it is safe to drive it to the dealer.

Tl the contact owns a 2013 Subaru xv Crosstrek. The contact stated that the recall notice for NHTSA campaign number: 18v772000 (engine) was received in December of 2018. An unknown dealer was called and stated that the part was not available. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.

The oil level warning light was iluminated. I stopped and added oil. This is a constant problem which is causing me to add a quart of oil once per week. The dealer has a fix but only for vehicles under warranty and since my vehicle is out of warranty, I'll have to pay out of pocket. From online searches, this is an issue affecting many cars. The cost, for me, will be in the thousands of dollars.

The contact owns a 2013 Subaru Crosstrek. The contact stated that oil needed to be added to the vehicle every 1,200 miles and the low oil warning indicator illuminated. The vehicle was taken to lithia Subaru of fresno (5499 n blackstone Ave, fresno, CA 93710, (559) 540-7189) where the contact was informed that a consumption test needed to be conducted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 55,000.