general problems of the 2013 Subaru Crosstrek

Within 10 days of purchasing this vehicle a certified Subaru dealership documented the following safety defects. Both front cv axles failing and clicking on turns creating loss of vehicle control risk. Eps electronic power steering fault codes creating safety critical steering concern. Can bus communication fault u0073 affecting multiple vehicle safety systems simultaneously. Cvt transmission fluid critically low at 1 to 2 quarts. These defects were professionally documented by Subaru of portland certified technicians on [xxx] at 113,494 miles. Repair quote for safety related defects totals $7,516. 51. Vehicle was sold by overland automotive llc 2900 se cornelius pass rd ste 105 hillsboro or 97123 with these defects undisclosed. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

A piece of the sunroof assembly punctured through the headliner into the passenger seat area of the vehicle. The piece is a sharp 10 inch spike with a spring wrapped around it. Had the piece come into the driver side or if there had been a passenger. It would have gone into there head, either causing an accident or severe injury to the driver or passenger.

The key will not come out of the ignition when turned off and in park. The battery runs with no way to turn it off. This is a known issue with a defective part. Subaru will not cover the repair.

Unable to turn off vehicle and remove key from ignition when vehicle is in park.

Driving on the freeway my car lost power I pulled off to the side and tried to restart it. As I have the ignition turned over for 30 to 40 seconds the starter sounded erratic and the oil temperature light was flashing. I sat there for about ten minutes and tried again and it did the same thing but it started. This power loss has happened twice. The erratic noise coming from the ignition, and the hesitation of starting is a regular ongoing issue along with the oil temperature light. Since the first stall at about 117000 miles on the odometer the car has been burning oil at a rate of a full quart about every 3000 miles. #2 around 120000 miles my key wouldn't come out of the ignition. This happened first on a late night in a high crime area. I actually had to leave my keys in my ignition while going into a gas station to pay for fuel. Since then this happens every time I turn off my vehicle and put it into the park position. Usually I have to wait around ten minutes to be able to remove the keys. Both of these issues cause a great deal of anxiety on the freeway or having to leave the key in the ignition.

Unable to remove key from ignition when placed in park.

I can"t remove the key from the ignition when the car is put in park. This issue warrants a recall. This is caused by problems with the park-range switch across several Subaru models from 2012-2018. Subaru issued service bulletin 16-112-18r regarding this on 3/15/18. This is a well known issue by owners, dealerships and Subaru of America (soa). Numerous car forums and blogs address owners� steps to get this repaired. The solutions offered by the dealers range from � your car is out of warranty and it will run hundreds of dollars to fix� to � yes this is a known issue bring it in and we will replace it no charge�. Soa's response to owners varied from �we will take care it to we'll have to see if we can help you out�. My dealer's response was �$700 to repair � you might call soa to see if they can help out. � I did call soa and they told me to set up an appointment with the dealer and let them know when it was � but did not offer any help on the cost at that point. It does appear that soa will cover the cost but you may not be told that initially. Fortunately/unfortunately there is a quick fix easily found online that you can do in less than 5 minutes by disconnecting the switch to the ignition. This solves the problem of the stuck key but also disables the chime if you leave the keys in the ignition and also allows you to exit the vehicle if the car is not in park. So now, if you are not careful, you can lock your keys in the car and if the car is not in park or the hand break is not engaged your car will roll away. I have done the quick fix � but even with all sorts of ways to help me remember I am not comfortable. . This is a saftey issue. When I mentioned the fix to soa as causing a safety issue they said that was my problem not theirs. Really? my car is s 2013 and I will not commit to $700 at the dealer without knowing if soa will pay.

The key will not come out of the ignition when the vehicle is in park. Sometimes it has to sit a few minutes before I can remove it. Sometimes it has to sit for many hours before I can remove it. I've been dealing with it for 10 months.

The key gets stuck and I can't get it out I have looked this up and so many people have the same issue.

Tvehicle bounces even when going over smooth roads. Engine seem try to stall while idled in drive mode. Rough starting of vehicle makes noises until warms. Vehicle has less than 55,000 miles.

My Subaru dealer completed 2 recall items on 7/24/2019 - 8/1/2019 on my 2013 Subaru Crosstrek. The engine valve springs and break light switch. After work was completed, on 8/1/2019 I had my bumper replaced from a rear-end accident I experienced on 7/16 (possible break light switch malfunction-- it was the third time I have been rear-ended in this car since purchase). 8/7/2019 I picked up my car from the autobody shop and drove 2 mi. Home and parked with no issue. 8/8/2019 I drove 35 mi. One way to work without incident. . . **returning home, I drove roughly 25-miles at highway speeds of 45-70mph, and 5-miles in light, stop-and-go traffic. 30-miles into my trip at around 5-15mph my car began to shake and vibrate, I continued to drive, traveling slowly, trying to discern if the shaking was coming from my car or from one of my tires. All of a sudden all of my error lights illuminated on my dashboard and my engine lost power and stalled out in the middle of the highway (the lights and stereo were still on). With no other options, I turned off the ignition and was able to restart the engine so I could pull off to the side of the highway. Upon driving, my car continued to shudder and very little power to accelerate. It stalled again with 30 sec. Of driving. I was alone and scared and didn't want to sit on the highway, so I restarted my engine and drove the shoulder to try to reach the dealership (. 5 mi. Away) my car continued to shake, have no power and stalled another three times as drove to reach it. The dealership did a diagnostic blamed the "engine stall-out" I experienced on my bumper replacement, and gave me an estimate of $889. 00 to fix, which is bullshit! this engine stall from the recall repair put me in extreme danger, I was alone and terrified when it happened on the highway, and now I am being ripped off by the company in charge of fixing it. Its not right.

I would like answer to why the cvt was given an extended warranty and if there is a future recall on this transmission due to stalling? I never received notice of the 10 year or 100,000 mile extended warranty whichever comes first. My car is above that (123,000 miles). I have been having issues with it and it was diagnosed with cvt problems and the estimated repair cost is over $8,000. The Subaru dealer told me they aren't even allowed service the transmission. . . Is this due to the problems? I am a single mother on a teacher's salary that saved up for two years prior to purchasing this used vehicle three years ago (2016). I finally paid of my car last month and was so excited to be able to finally not have a car payment and be able to finally save more money for my son's college. Now, I can't even safely drive my son to school or myself to work in my Subaru. Why are only the lives of people's car whose mileage under 100,000 taken into account? if I choose to continue driving my car as it is, I risk my car stalling or transmission failing causing an accident. If I don't drive it, I risk missing work and not being able to feed my son. It seems like Subaru is looking out for their bottom line by issuing a warranty on a known problem, rather than taking necessary steps to fix the problem.

This car has had issues since the 1st week, recalls, broken parts, warning lights on and bad electrical system. There are 2 current recalls on this vehicle, 1 of which Subaru doesn't have a fix for. I tried to be nice, but they said it will take 2-3 months to fix the valve springs because they are behind. They offered a enterprise rental car which is kind, but the driver of this car is 21 and can't use the rental. They said that is my problem. Let me get this straight, I bought a car in good faith, paid the bank and got the car serviced as suggested and now this is my problem. This is wrong on so many levels. I asked for a loaner that my 21 year old daughter can drive and they said they have none. They said they are 50-60 cars behind in the cue for this recall. It's a huge project and very few mechanics can do it. So I am faced with the dilemma of having my daughter drive this recalled dangerous vehicle for the next few months until Subaru gets their act together, or have her drive rental illegally, or sell it. Subaru has offered $1000 off a new Crosstrek if we trade this in. $1000 is a joke in my opinion. This feels like a scam. Please lmk if I have any course of action other than the terrible options I currently face. Thanks, randy.

The engine burns oil too fast. Every 800 to 1000 miles the car requires 1or 2 quarts of oil.

The horn does not function when the steering wheel is aligned straight with the wheels and the vehicle is stationary or moving however when you turn the steering wheel to the left the horn will function. "Subaru has already issued a recall in australia for problems related to manufacturing defect in the steering column that could lead to a short circuit, which would disable control of the wipers, headlights, horn, driver's airbag and features actuated through the multi-function steering wheel, such as cruise control, audio system and mobile phone connectivity". Models affected in this recall included impreza and Crosstrek xv years 2012-2014, and forester models built in 2013 and 2014. No recalls have been issued in the u. S related to the steering and/or controls (apart from the takata recalls).