Air Bag Not Deploy problems of the 2017 Subaru Crosstrek

Tl- the contact owns a 2017 Subaru crosstrak. The contact stated that while driving approximately 35 mph in the rain the driver pressed the brake pedal but the vehicle did not stop causing the vehicle to crash into the rear of a second vehicle. The during the incident the collision avoidance feature( �eyesight�) malfunctioned and did not stop the vehicle. The front end was severely damaged but the air bag did not deploy. A police report was taken at the scene and the vehicle was driven away. No injuries were reported. The cause of the failures were not determined. The local dealer and manufacturer were not yet notified. The failure mileage was 15,000. Jft.