Table 1 shows one common seats related problems of the 2018 Subaru Crosstrek.
| Problem Category | Number of Problems |
|---|---|
| Seats problems |
The driver seat has been rocking back and forth a bit for a for a couple of weeks and lately started rocking a lot, enough that it rocks back while accelerating and rocks forward while braking causing unintentional excessive breaking. This feels like a safety issue. This is a 2018 car and my previous car (Audi a4) that I had for 14 years never had such a thing ever happen, so this is not normal. Here's a video of the rocking: [xxx] I called the dealer (eastside Subaru, kirkland wa, phone: (425) 820-8993) to see if there are any safety recalls about it but they said there are not any, and they are not providing priority appointment to inspect/fix even though I told them . I feel there should be a recall for this . . If the seat breaks while driving, it can cause accidents. A google search reveals a few others complaining about it as well. [xxx] can you please look into this issue, and if you also feel it is a safety problem, ask Subaru to investigate, recall and fix? thanks, information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Driver seat has came loose from its structure, this has been reported by many other owners, the seat track fail and the seat rock back, hopefully it don't fall off track while driving and injure someone, very unsafe! the other safety issue with our Subaru is the infotainment system goes on and off intermit with no warning while driving and radio goes on high volume creating health and hearing damage, very unhealthy for anyone in vehicle when this happens, dealership says there is no recall for these items, well there should be, let's keep America safe again, thanks!.
I recently 10/7/2021 had my Subaru serviced for an oil change, and a couple of safety recalls that were needed. I also had a loose center console, and a loose wobbly drivers seat. Ramsey Subaru, urbandale IA performed the service. Upon picking the vehicle up on the above date I was informed that all services were performed and fixed with the exception of the drivers seat. I was informed that the drivers seat needed to be replaced because “the welds on the bracket had broken. ” with that said they said that would not come under warranty because my Subaru has 51,000 miles on it and it is past the 3 years 36,000 mile warranty. I get that, my assumption when I had the car serviced that the bolts on the seat bracket just needed tightened. I was told by the service advisor that the seat bracket would cost over $800. 00 to be fixed. How is a weld defect a consumer issue? that is why I’m contacting you. This is a safety issue for the drivers of Subaru’s and other motorists and Subaru needs to be held accountable and fix this issue with a mandatory recall. Please feel free to contact me at 515-240-0695 or by email in regards to this very serious safety issue. I have read on the internet that isn’t the first issue with the seat bracket welds.
Driver seat mounting, the driver seat was rocking, at 11,000 miles the dealer replaced a bolt under warranty. It started again at 25,800 miles. Now out of warranty, the dealer did replace the seat base at no charge as goodwill. . . I am a big man 6'3 250# but that should not exceed the parameters of a seat mount. . . At this point I am satisficed with the repair but not happy it has occurred twice in a 4 year old car with less than 26,000 miles on it.