general problems of the 2018 Subaru Crosstrek

All four tire pressure monitoring sensors failed on my 2018 Subaru Crosstrek at approximately 69,000 miles. The tpms light remains illuminated, and the system no longer provides low-tire-pressure warnings. Subaru of America acknowledged the issue but declined full repair coverage, offering only partial “goodwill assistance. ” because tpms is a federally mandated safety system, a full-system failure poses the risk of operating the vehicle without tire-pressure warning capability. The dealership quoted approximately $1,000 to restore the system. Subaru’s decision to deny full coverage leaves the safety defect uncorrected.

Factory alarm is triggered late in the evening while in my garage regardless if vehicle is locked or unlocked.

Hello, my Subaru Crosstrek 2018 has been brought to Subaru service departments in both CA and MA for the same issue. I have brought in my car 3-4 times for recurrent problems where the battery in the car dies. The battery has been replaced multiple times and I have brought it to Subaru service departments both in massachusetts and California, all of whom tell me that the battery needs to be replaced, over and over again. I called and filed a report with Subaru of America who directed me to a third party representative who deals with claims regarding Subarus and their recurrent battery issues and was informed that my Subaru is not eligible for reimbursement for recurrent issues with batterys, nor is it a model that is eligible for an extended warranty given the battery issues. This is a huge safety issue for me. I have found myself in empty parking garages at night with a dead battery where I have had to stay locked in my car while I call a tow/aaa service to come and jump my car. I have missed countless days of work due to this issue. I have been late to pick up my child from daycare. I have spent thousands of dollars missing work, getting ubers while my car is in the shop, using rental cars, calling tow companies while this issue has been ongoing for two years. In addition, I have spent hundreds of dollars on portable battery chargers so that I do not get stranded with a battery-less car. I have raised this issue to the Subaru service departments multiple times, as well as Subaru of America with no solution.

Was told I needed a new ecm due to corrupt learning. My vehicles check engine light, traction control light, and cruise control all turned on/ stopped working. My vehicle has received all necessary maintenance in a timely manner, no missed oil changes and no accidents. The dealership stated it was due to damage but this can’t be possible since the only place service has been completed was at the dealership, if it was damaged it would have been caused by the dealership. I have seen multiple threads online stating the same issue with their vehicle same model and similar years and the cost to replace is not cheap.

I noticed that my 2018 Subaru Crosstrek battery keeps draining when the car sits for several days (something that typically has not happened in the past until my son recently went off to college). I called aaa and they checked out the battery and indicated that the battery was good still, but was borderline. Would likely need to be replaced soon. Since it was the original battery and it would need to be replaced soon - I had them replace it. Even after the battery replacement - the battery drains when the car sits for a few days. I took the car in to my local Subaru dealer and they indicated parasitic drain from dcm is depleting the battery. They tried performing a factory reset on the dcm, but it was unsuccessful. The dealer quoted me $1200 to replace the dcm and had to order it. I also noticed several class-action lawsuits for other Subaru models (which sound like the same issue). I called Subaru customer advocacy to inform them of the situation and currently awaiting a response.

Premature starter failure as noted in TSB 07-198-21 due to failed clutch in starter motor. Only had 35, 750 miles. Defective starter. Issue known to Subaru. Could leave drivers stranded and at risk. This known/ common starter motor failure problem should be a recall.

The horn quit working, everything else on my steering wheel and steering column work just not the horn, no way to warn approaching traffic, safety issue, puts myself and family in harms way.

-driving at moderate pace between 30 and 40 mph when vehicle engine shut off without warning. Loss of power, no steering and all warning lights illuminated. Difficulty getting vehicle over to side of road so not in way of traffic. Braking was difficult once on side of road.

Battery drain when car isn’t in use for 2 days went through 3 high cca agm batteries since I purchased new. Also the manufacturer oem battery. I only have 16,400 miles on the car and went through 4 total batteries. I had to pay for all the batteries and now I need another one.

Battery issues.

Purchased new car 2018 and always serviced at dealership. No problems until January 2022, radio issues. Dealer replaced radio - ever since then, the battery of the car keeps dying. The radio was replaced at least 3 times. Approximately Jan 21, 2023, I had to pay to replace the battery because service department said it needed to be replaced. Jan 23rd, the car was dead in my garage - they replaced the battery. On Jan 27th, car was dead again in the garage. Dealer had car towed and they kept until Jan 31st, when they had a “specialist” from tampa look at the problem - another battery. Oct 3 again dead in the garage. Even the teo keyfobs has to be replaced as they were drained of power. There obviously is an electrical problem somewhere in the engine and we are afraid that the car might stop running while I am driving it, or air bags deploy or maybe an engine fire. There is a serious electrical issue with the vehicle. I reported it to Subaru corporation and their executive said to “just keep bringing it in when the battery has died”! how does that resolve the electrical potentially unsafe issue? as of today, 11/12, in the evening you can see on the radio screen a type of “glow” or “backlight” coming from the screen with the radio turned completely off. We are seniors who are not afraid to drive this car because of potential safety issues or being “stranded” somewhere if it is not operational. I contacted Subaru corporation and all they will do is issue a “goodwill” credit of $1,500 toward a new car. We are retired and on a fixed income and thought this would be our forever car and even purchased the extended warranty to avoid any future expenses that we could not afford. It would be an unbudgeted expense to pay for another vehicle.

The contact owns a 2018 Subaru Crosstrek. The contact stated that after a heavy rain and starting the vehicle several warning messages appeared on the instrument panel such as the assist braking and eyesight driver assist needed servicing. The contact also stated that the steering wheel was hard to maneuver. The vehicle was taken to the dealer who stated that a sensor in the wheel caused the failure. The sensor was replaced however, the failure reoccurred after heavy rains a month a later. The vehicle was taken back to the dealer who stated that the failure reoccurred due to the computer sensor in the rear driver’s side wheel that was replaced was not reset. The contact stated that in December water was noticed on the driver’s side floor and condensation after a heavy rain. The vehicle was taken to the dealer again where the failure was diagnosed as clogged sunroof draining ports. The contact stated that the sunroof port needed to be replaced and unclogged. The manufacturer was notified, and a case was opened. The approximate failure mileage was 32,000.

The contact owns a 2018 Subaru Crosstrek. The contact stated that while driving at various speeds, the vehicle would not properly accelerate. The failure occurred while operating the vehicle in warmer humid weather. The contact indicated that the failure occurred after the vehicle was serviced under the NHTSA campaign number: 21v264000 (electrical system, engine and engine cooling) which included replacing the and updating the emc software. The manufacturer was notified of the failure, but no assistance was offered. The approximate failure mileage was 58,000.

Eyesight switches on and off too often for no obvious reason when the vehicle is in motion regardless of a city street or on the highway.

The battery in my Crosstrek inexplicably drains and sometimes won't hold a charge. I've had to buy a charger/booster after replacing the battery twice. 7/20/2020 and 9/18/2020.

Tl the contact owns a 2018 Subaru Crosstrek. The contact received two recall notifications for NHTSA campaign numbers: 19v744000 (engine & engine cooling) and 19v743000 (electrical system). The manufacturer exceeded a reasonable amount of time to repair the vehicle. Northtown Subaru (3930 sheridan dr, hamherst, NY) confirmed that parts were not available to perform the recall repairs. The contact had not experienced a failure. Parts distribution disconnect.

1) vehicle was delivered new with rear power windows not working. 2) led brake light stopped working at 15000 miles , noticed when I was backing up in front of glass doors. I was told by dealer wire was shorting out and entire light assembly needed to be replaced. Dealer did not stock part so I was sent off with non working brake light under warranty until they could get part.

Tl- the contact owns a 2018 Subaru Crosstrek. The contact received two recall notifications in the mail under NHTSA recall number :19v744000(engine and engine cooling) and NHTSA campaign number: 19v743000(electrical system). Prior to the recall,the contact notified the dealer(cma's colonial Subaru 2122 ruffin mill rd, south chesterfield, va 23834 888-929-4456) that she heard a banging noise coming from the engine when she would park the vehicle. No warning lights illuminate in relation to this failure. The contact was informed that the noise was related to the vehicle's engine cooling off and that she would need an oil change. The manufacturer had not been notified and the vehicle had not been repaired. The VIN tool confirmed that the parts are not available. Jo.

When phone is connected via usb to phone it doesn't always pull up apple play. Also if phone is left plugged in and turn car off go into store come back it says error connecting and wont connect back to apple play for hours.

The starlink entertainment and navigation system (8" screen) periodically freezes while driving. When frozen, the touchscreen will not work and the system is useless. Sometimes these is no sound and at other times it is maximum volume. After shutting off the vehicle for at least four hours, the system will unfreeze.

The contact owns a 2018 Subaru Crosstrek. When the brakes were applied, the vehicle lost power without warning. The contact stated that the failure occurred on numerous occasions. The vehicle was taken to the dealer (reliable Subaru, 438 s ingram mill rd, springfield, mo 65802, (417) 720-8373), but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 677.

Main computer system stops working on a couple of occasions. No radio, no volume control, no cd, no phone, no map/gps. Map/gps was in used at the time. System resumes all of its functions after the vehicle was pulled over and shut down for a few minutes. Vehicle was in motion when this happens.

Subaru's safety system eyesight that uses across multiple models including my 2018 Crosstrek has a serious problem that prevented the human driver to be alerted. The eyesight safety warning audio alert does not interrupt the audio from the radio unit, in addition the audio warning sound level is very low despite the max setting on the system. My cell phone's ringer volume is much louder than the Subaru's eyesight volume. During the normal music listening I can't even hear the safety warnings (rear cross traffic, forward warning, and lane alert etc). This create an extremely dangerous driving environment that might lead to an accident. My Crosstrek does not have an additional windshield visual alert like my gm car that has a red led projected to windshield in addition to audio alert. By the way gm's alert stop the radio and the volume is loud. My problem was confirm by dealer and Subaru of America. Soa told me that ther are no pairs needed. I hope you can work with Subaru of America to ask them to repair this important safety feature. I have a young teenage driver in my family and I am very concern about this issue. Thank you for your assistance.

Head unit freezes. Cannot adjust radio volume or change stations. Must shutdown vehicle for a few minutes to allow computer to reboot. Vehicle is in motion when this situation occurs.

Purchased new 2018 Crosstrek with harman kardon premium audio system. After one week there was a constant static buzz coming from the door speaker on the passenger-side, even when the audio system was turned off. Dealer says that they need to replace the amplifier.

Upon starting the car, the radio blares after a few seconds, when backing up, for instance, regardless of whether it has been turned off. According to Subaru, that's the way it's designed. I think its a safety hazard, as the first moments when driving can require special attention (when backing up, for instance), and the radio blaring without warning can be disconcerting and jarring. Can this be considered a design flaw, and the vehicles with this new system recalled?.