general problems of the 2020 Subaru Crosstrek

The contact's significant other owns a 2020 Subaru Crosstrek. The contact stated while his significant other was driving from a complete stop, several unknown warning lights illuminated. The contact stated that the failure had been recurring. The vehicle was taken to the dealer several times. The dealer replaced the battery, the fuel cap, and cleared the warning lights; however, the failure persisted. The vehicle was towed to the dealer, where it was being diagnosed. The vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 51,000.

The auto engine shut off was disengaged by the dealer while doing some repair. When we picked up the car, noticed engine trouble icons signifying this. We called the dealer and advised of this situation. We had asked if it could be disconnected and was told no, it is forbidden and a safety issue. So when I advised it was turned off, the dealer then refused to work on the car any further or to turn it back on. They are the only local Subaru dealer in knoxville. That certified mechanic is the one who did not reconnect this safety feature and then refused to fix it. What ever measures need to be taken to this dealer (grayson Subaru - knoxville) I need to do so. This has created a huge safety issue with the car and driving and a authorized / approved Subaru dealer refuses to follow the law.