Front Air Bag Sensor Control problems of the 2017 Subaru Forester

On October 4, 2019 my car was parked and the passenger rear bumper was hit and damaged by a school bus. My car has been in the shop 4 times to get fixed and it is still not fixed. The bsd/rcta sensors are not working. The dealership has "fixed" this issue 4 times now and I am taking it back to the dealership for a 5th time.

My Subaru forrester 2017 airbag sensor came on for Friday and Saturday September 20 and 21 while driving and stationery in my driveway. Took it to the dealer and no one was available to perform a diagnostic test. Schedule this Monday 23 and the sensor required to one. Cost $961. 00. Called Subaru headquarters and asked about my extended warranty and does not cover. However since this was not my fault, they will do the repairs at no charge. Awaiting for parts to be delivered so that I can bring my car in for repairs.

Usually while driving, the passenger airbag sensor will turn off and put an error code out that says not on even with an adult in the seat. Resetting the code can get it to go off but it returns. Has turned off on its own before and come back. Turning car off and on does not reset it.

Front passenger seat occupancy sensor not turning on the air bag.

Seat bottom occupant detection system failed to work. Notice that the air bag system needed to be serviced appeared on dash message. Notice occurred both when stationary and when moving. Dealer replaced seat bottom sensor under a b1760 code. Part(s) used:64139sg140vh. This is a leased vehicle (private).

The front passenger airbag sensor system is defective. I was informed on 9/1/18 that parts would need to be replaced and it was recommended that no one use that seat. I have been waiting over 6 months now for the replacement parts. The Subaru dealership says they have no way to determine when the parts will be in. I have had several other issues with this car as well. They have made multiple attempts to resolve a rattle sound in the dashboard, had the air conditioning knob replaced, and a loud squeak in the driver's seat requiring a part to be replaced. This is my first Subaru and I have not been impressed!.

Less than one year after purchase of a new 2017 Subaru Forester I noted periodically the passenger airbag failure light would turn on and stay on when a passenger was in the passenger seat. This did not occur immediately on seating of the passenger and was sporadic. It occurred both in motion and while the vehicle was not in motion. Once lit it remained so until 2 or 3 new restarts. Taken to dealer they found a code verifying the complaint. Told it was due to a cellphone on the seat. Cellphone removed. Same problem. Took it back to dealer held for a couple of days and told a specialist in codes indicated that it was due to usb cell phone wire. This was not an acceptable explanation. This resulted in their specialist reviewing their code reading again. They indicated a sensor failure and that the part would take about a month to obtain. I could drive the car in the interim including with a passenger. . I therefore requested written certification of the safety of the passenger seat regarding the airbag. This resulted in a rental car which I have had for 7 weeks. Called 2 weeks ago with the response that they were waiting for a new airbag. I want to be certain that the ntsb is aware that there may be a problem with Subaru airbags in the 2017 Forester. How this potential problem is dealt with is also a concern. Is a recall in order?.

Passenger airbag off warning is given in hot weather. Dealer says new sensor is needed. We have been waiting since August 2018 for the part to be received by our dealer so repair can be made.

The front passenger air bag sensor is defective in the seat cushion. Light on the dash shows passenger air bag is turned off even when someone is sitting in the seat. The problem occurs intermittently while driving. There is no predicting when the light will turn on or off. The problem began in July of 2018 when the forrester was one year old. The seat has not been wet. The problem began in July 2018. The new seat cushion was ordered in August 2018. The new seat cushion did not arrive until February 2019. 5 1/2 months later. Does it take this long for Subaru to replace safety equipment under warranty ? kelly Subaru, in chattanooga,TN. Scheduled the repair to be done 2/22/2019. We live approximately 75 miles from kelly Subaru. The appointment was scheduled for 10:00am eastern time. At around 9:45 am ben carter ( service representative) called stating the service department was "swamped". The appointment was cancelled and now is scheduled for March 4th. My wife had driven from our home in mcminnville TN. , and was within 5 minutes of the dealership when the appointment was canceled. This is apparently a fairly common problem with Foresters per carcomplaints. Com.

There is an intermittent problem where the passenger air bag is disabled. I have had the dealership look at the problem and they claim Subaru knows about it and it is caused by a sensor getting wet in some fashion. The front passenger seat is never wet when the problem occurs. Most recently, today, June 10th 2018 the front passenger airbag disabled light came on while driving in dry conditions and no beverage or moisture of any kind was in the car. This is always the case. After I park the car, turn it off, have the passenger exit the vehicle and get back in the system is fine again. I find it incredulous that I have a 16 month old car that this happens repeatedly in. I have made the dealer aware twice and they simply list my Subaru maintenance records as routine and never show the detailed reason my car was taken in. I am afraid there will come a time when the system will stay disabled and I will have to have my wife ride in the back seat. The problem is there are only 2 of us in our family and I sometimes have the rear seats folded down and the cargo area is full. There would be no safe place left for her to be seated in the vehicle. If the NHTSA requires airbags it should require the manufacturer to make sure the system is not defective. I have the Subaru starlink system and received an email today that they were notified of the airbag system issue. The vehicle is always in motion when this occurs and is either on a city street or highway. It has occurred no less than 8 times and the dealership has been made aware twice prior to today.

I understand the NHTSA is investigating possible passenger airbag defects in 2016-2018 Subaru Foresters. The passenger airbag sensor in our 2017 Forester is not working on a consistent basis and has been defective since we bought the car. . My wife needs a seat cushion for her bad back and many times, when my wife sits in the seat, the air bag stays in the "off" status. We also found that the same issue comes up when she does not use the cushion. Also, when she is wearing a winter coat and not using her cushion, the sensor stays in the "airbag off" position. Also, we find that the air bag stays "off" if the car is running before she gets into the seat. If she gets into the seat before the car is turned on, we find that the airbag sensor seems to work (not always, but some of the time). The dealer has looked at this issue several times and cannot fix the sensor. I understand that the sensor is in the lower seat back and not in the flat part of the seat so my wife needs to adjust her sitting posture for 5-10 minutes before the airbag "off" light goes off. My wife does not have any issues when she is driving with her seat cushion - we assume the drivers airbag is always on. Once we are moving and the "off" light is gone, we have no issues while driving until the next time the car is turned off/on. Again - sometimes it works -- sometimes it doesn't. Not safe !!!.