Navigational (global Positioning System) Gps problems of the 2017 Subaru Forester

My wife tried to remove sd card so we could update maps via the internet. The sd card flew out of the dash, barely missing her face & is lost in the Forester. 4 people searched for many hours. I created another micro-sd card from a copy of its data I save in 2017 to get updates. Gps would not recognize the new micro-sd card with Subaru's data. Subaru maps are old >year later. My wife was almost injured when micro-sd card went missing, flying past her head. Called to get replacement - >$400 & almost $500. This safety issue needs to be addressed. We now have no gps that costs $thousands with a Forester package (only way to get gps). At a loss for old maps & now no micro-sd card to even use gps when their equipment lost it, not us. Car was in garage & not started. Gps has many flaws & people need to know garmin & nono gpss are better - passenger cannot make changes or set gps when car is driving (must pull off road & stop to do anything); maps are very old (Subaru indicates they may be 9 months old while you only have limited time to update); gps directs you to wrong place & doesn't even guide you home when asked; cannot request directions to businesses, points of interest & etc like portable gpss; etc. Safety concern is a real issue as a micro-sd card must never go flying by a persons face or even do more than release the sd card to remove it. Subaru will gladly order a new sd car for the price mentioned even though their equipment lost it. Poor company to trust to do the right thing.