general problems of the 2020 Subaru Forester - part 1

My apple car play has never worked since I bought the car new in 2020. The dealership's solution each time I asked about it was for me to get a new plug in cord, update my iphone settings, and then they can update the system manually. I have taken it in multiple times, and each time it has worked for 2-3 weeks before it no longer works again. This is dangerous because it usually happens mid-drive, and I no longer have the directions of where I am going, without stopping the vehicle. I also have to hold my phone and look at the directions since it does not display on the screen.

Stalling/shutting down at stoplights with the auto start-stop feature has occurred continuously for the last 2 years I’ve taken to dealer, and multiple mechanics and they can’t find a problem.

My son, [xxx] is currently driving this car. The car only has 29,200 miles so far. Last week, while at the stop light on the hill, he had near fatal accident! Forester suddenly completed shut down. The only functioning part was the brake. My son had to put the car in park and restart the engine. I reported the incident to customer advocate at Subaru and taking the car in for inspection. We never skip any scheduled maintenance. My next maintenance not due until April. I also purchased Subaru safety monitoring software. The car never shows any malfunction. It’s a very serious issue. We strongly suspect it’s related to the start-stop system on this car. We strongly support to override the system at consumer level giving their unreliability. Thank you for your attention to this matter. Sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

While driving on public roads, all dash warning lights illuminated simultaneously. The instrument cluster displayed “eyesight off. ” at the same time, the electronic parking brake engaged / the vehicle would not accelerate and required me to stop and shift to park. The only way to restore drivability was to turn the vehicle off and restart. This has occurred intermittently, including in traffic, creating a serious safety hazard for myself and surrounding drivers.

Car frequently dies and won't want to start. Have changed the battery already. Will come to a stop and it will just randomly shut down. Have had to shift to park and restart the car. This is unsafe.

2020 Subaru Forester periodically will stall out at a light or stop sign in heavy traffic. It then takes several attempts to restart. (sometimes completely dead) my mechanic hasi changed the battery and checked the alternator, all in working order. It’s hard to figure out what is wrong because it doesn’t happen all the time.

When stopped at an intersection the car stalled. It would not restart for three minutes and caused a dangerous situation for my family and children in the car while traffic was moving. There were no warning signs, lights, or engine codes. The problem is random and cannot reproduced. The car is available for inspection.

We were traveling in rural California, 1 hour north of bishop, CA on CA-120 when our vehicle's "check engine" light, "parking break" light, and several other lights lit up on our dashboard. Our car began to stall out immediately. We were able to pull off to the side of the road as best as we could as we were towing a camper at the time as well. We waited for 4 hours to get our vehicle and camper towed 1 hour away to a mechanic. The mechanic couldn't fix our car, but we were able to get an engine code reader to clear the codes as they came up. The closest Subaru dealership was 4 hours away in las vegas, nv. We had to drive through mountains and death valley. Despite using the engine code reader to clear codes every 30 seconds, our car stalled out 6 times on the way. The problem was the thermo control valve for p26a6, a known problem with Subaru vehicles like ours. We had our vehicle serviced in July 2025 for 60,000 miles and the dealership did not say anything about this known issue.

I, the owner of a 2020 Subaru Forester am writing to you in regards to an issue with my vehicle’s eyesight program. Over the past month, there have been several instances where the eyesight program fails and caused the vehicle to suddenly stop without warning. This prevents me from safely moving the vehicle to the side of the road as the car stops. In other words, the car abruptly stops on the spot. This creates an immediate danger to life and health to myself and to other motorists. This issue must be addressed immediately and the necessary steps taken to ensure the safety the driver, passengers and other motorists on the road. Thank you for understanding.

The contact owns a 2020 Subaru Forester. The contact stated that while his wife was stopped at a red traffic light in the middle lane and surrounded by other vehicles, the auto start/stop system engaged; however, when the brake pedal was released, the vehicle failed to restart. After several attempts, the vehicle eventually restarted, allowing the driver to safely pull over. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed with a dead battery. The dealer advised the contact about turning off the auto start/stop system. The battery had been marked as good on two separate occasions. The battery was replaced. The contact reached out to the manufacturer, who opened a case but confirmed there was no warranty coverage on the vehicle. The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was approximately 36,585.

Parasitic battery drain.

I was stopped at a red light and the engine stalled. It read "for safety, auto restart disabled". All warning lights on the dashboard lit up. I had to put the car in park and restart it in order to drive. I was honked at and put in a dangerous position. This has happened at least twice now.

This has happened 8 times in a month span. The car is currently being looked at by the dealership and so far they can’t find anything wrong. When I’m stopped in traffic, my car’s engine turns off. Once the light turns green and I press on the accelerator I hear a beep and the car doesn’t move . The dashboard shows a few error messages and a message stating that the eyesight has been turned off. In order to get the car to work again I have to put it in park, turn it off, and turn it on again. It is particularly dangerous because the car won’t move when the light is green.

While driving, the vehicle's automatic stop-start system engaged as usual when the car came to a stop (e. G. , at a red light or in traffic). However, when releasing the brake, the automatic stop-start system failed to restart the engine. Not only it failed to restart the engine, but multiple attempts of manually start the engine all failed. And the car became stranded in the middle of road with heavy traffic. Had to call 911 and tow truck to get the vehicle out of the road. No dashboard warning or error message appeared prior to the failure. Never had issues with engine cold start prior to the failure. Basically, the battery was good to cold start the engine prior to the incident, but while driving when the car came to a stop at a red light for few seconds, the automatic stop-start system's engagement somehow suddenly cause the battery not able to start the engine anymore. The issue poses a serious safety hazard, particularly if it occurs in traffic, at intersections, or on highways, as it may leave the car stranded in a dangerous location.

I am writing to express serious concerns about the auto start-stop feature, which poses a significant safety risk when it causes shutdowns in critical situations. Recently, my vehicle shut off due to auto start-stop while in the express lane of a highway. A depleted battery prevented it from restarting, leaving me stranded without the ability to shift to neutral or activate brake lights and hazard signals. For 30 minutes, I was stuck in a vulnerable position, forcing high-speed traffic to swerve dangerously close to my vehicle. While the battery issue was a factor, the car would have remained running had I been able to turn it off manually once parked. Reports from other drivers indicate similar issues, including stalling, hesitation, and complete system failures. Given these risks, I urge the NHTSA to investigate this feature and require manufacturers to provide a permanent disable option rather than a temporary one that resets.

The airbag system has a sensor issue and I keep getting warnings from Subaru to get it fixed because it affects the seatbelts. The garage where I take my car says they are unable to get the part needed for the passenger sensor. And, Subaru says they need to replace the whole harness for $6000. Makes me wonder why a safety issue like this one seen in other Subaru’s have been recalled but not my model… also the start stop feature drains the battery excessively. I have had to replace the battery twice in less than a year. I push the button to stop this feature the minute I get into the car.

Periodically, the vehicle stalls at stop lights, stop signs, and in other situations when coming to a complete stop. Once the vehicle comes to a complete stop and turns off due to the auto-stop/start function, it stalls immediately after the car re-starts and you press the gas pedal. This leaves the vehicle stalled in intersections and in potentially dangerous conditions. You must engage park and restart the vehicle while stopped in the middle of traffic, which poses a significant safety risk. I believe this issue is related to the auto-stop/start functionality. The vehicle has been inspected by a Subaru dealer several times, but they claim they cannot reproduce the problem and there are no diagnostic codes or warning lights. No other mechanic has inspected the vehicle.

My car completely lost power. I had driven to the stop light and was waiting when it lost power. It had no power for several minutes and was unresponsive to the ignition or anything else.

Stopped in traffic near a red light. The auto stop/start was enabled and activated when stopped at the light. When the light turned green, tried to go, but the as/s system failed. A “no eyesight” warning flashed and disappeared; various symbol lights blinked. Car would not start, hazards would not activate. After 20-30 seconds, I was able to put the car in park and restart the engine (would not start before then). No battery or check engine lights had been on previously, up to date on oil changes, 35k total miles, and I had a quarter tank of gas. This was scary as I was stuck in the middle of the road with my children while cars behind me tried to pass on either side. Many people have reported this issue in Subarus and I’d like for this dangerous problem to be formally addressed.

The auto start stop feature has caused my car to shutdown with all lights lit on the dash in more than one scenario. In traffic on the freeway, I had my foot on the brake. It auto stopped. Then when the traffic was starting to move, I went to push the accelerator and the dashboard lights all lit up and the engine shut off completely. The car was still in drive but it was off. I had to shift the car into park and push the start button to start the engine back up. It has happened before at traffic lights with the same outcomes. I went to Subaru dealer and they said some of the batteries were faulty and replaced it but that is not the issue since it is still happening. It is dangerous in traffic!.

This has happened multiple times, is increasing in frequency. Stopped in traffic at a red light. The auto stop/start was enabled and activated when stopped at the light. When the light turned green, tried to go, but the as/s system failed. A “no eyesight” warning flashed and disappeared; various symbol lights blinked across the instrument panel. Car would not start, hazards would not activate. After 10-20 seconds, I was able to put the car in park and restart the engine (would not start before then). No battery or check engine lights had been on previously, up to date on oil changes, 66k total miles, vehicle fully maintained at the nearest dealership. This was scary as I was stuck in the middle of the road on a state highway with traffic and cars behind me. Many people have reported this issue in Subarus and I’d like for this dangerous problem to be formally addressed.

Stopped at a red light at busy intersection. The auto stop/start was enabled and activated when stopped at the light. When the light turned green, tried to go, but the as/s system failed. A “no eyesight” warning flashed and disappeared; various symbol lights blinked. Car would not start. Driver activated hazard lights, which flashed for no longer than three to five minutes before stopping completely. While car was stalled in traffic, a few lights continued to blink on the dash.

Vehicle traveling w on [xxx] bryan TX. Automobile suddenly started shaking and not developing power, driver was able to pull off on the shoulder barely clearing the #2 lane. The engine would crank but not sustain operation. The auto required transport to the home garaging location. Subsequent analysis of the fuel showed it to be gasoline, no water, lacked appearance of any foreign matter. With the ignition on 12v were detected at the gas tank terminal, however the in tank pump would not produce fuel flow at the connection at the top of the tank. Had the vehicle been operating in the #1 lane it may not have been possible to clear the traveled lanes thus causing a traffic safety problem. A state trooper did provide protection until the vehicle was transported. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The head unit suddenly stopped working. It unfortunately isn’t covered under warranty. The screen consistently turns on and off.

A week after my routine oil changed at 31k, the check engine light along with flashing "s" pop up. The next day the check engine disappeared. I was some what happy and continue to drive car as normal for 2 days, then check engine light came back again and this time is staying for good. I just can't believed that 4 years old car is having this issue. I've owned so many cars prior to this 2020 Subaru Forester, never once that those cars have problems like this one. I feel that I'm at risk driving without no eyesight or collision prevention warning. . When the check engine comes on, those two things are disable. After a long research and reading about so many people with same issues, I feel that they should be a recalling to fix the thermal valve control.

Numerous times when using the "gas saving feature" when the engine stops after the brake is pressed, the car has stalled and I have had no control over the vehicle. I have had to turn on my emergency flashers and restart my car in order for it to move again. Luckily whenever it has happened for me I have been stopped on a flat surface, and not on a hill, but if this ever happened while I was trying to turn I would be t-boned, or if it ever happened while I was stopped on a hill I would roll backwards. This also increases the chances of me being rear ended, because the person behind me has to be paying attention that my car has stalled. My apple car play has also not worked since I purchased the vehicle in 2020. Their only suggestion was that I needed to swap out my iphone cord every few months, and then it may or may not work. Also what if I was not an apple user?.

Within one month the same thing happened. I turn on the car and the eyesight warning light is on (eyesight feature disabled), flashing "s" drive is on, "break" light is on, and check engine light is on. Due to this cruise control isn't working. My plan was to take it to a mechanic/dealership that Monday. By Monday morning, after about 15 minutes of driving, all warning signs disappeared. This exact thing happened a few weeks later (this morning). I started googling issues and seems like this is an issue for many customers and is just a malfunctioning thermo control valve, no actual problem. What do I do about this? this is much less important - but also seems like a quality issue, at drivers side, the seat cover is starting to crack, looking like this is car is over 10 years old, we've had it for less than 4 years and this shouldn't be happening on a car of this caliber. Photos attached.

The contact owns a 2020 Subaru Forester. The contact stated while at a complete stop, the automatic start/stop, the feature intermittently failed to operate upon depression of the accelerator pedal. The contact stated that the failure occurred without warning. The contact stated that once the vehicle was restarted, the vehicle resumed normal operation. The vehicle was taken to the dealer where the contact was informed that the failure was related to the battery. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 80,000.

The thermo control valve on vehicle failed on 2020 Subaru Forester which is causing vehicle to loose acceleration, multiple errors codes displaying on the vehicle instrument dash panel and no heat in the vehicle (see attached photo for reference). The failure of this device could cause a vehicle fire depending on what position/ and or state the thermo valve failed in. There needs to be a manufacturer recall on this particular part as there is numerous amounts of complaints and issues. Subaru needs to make it right with the customer. We need to drive safe vehicles on the road.

The thermo valve leaked into connector, causing engine to shut down abruptly to prevent overheating. This happened at 70 mph on interstate highway in traffic. Part was replaced with modified thermo valve later. Barely able to coast to narrow shoulder flanked by deep ditch, with vehicle very close to interstate traffic, so much so that exit from vehicle ill-advised. After towing, vehicle was serviced by Subaru dealer. At time of part failure many warning lights & messages appeared, but not before the event.

Vehicle shuts off while driving.

1-16-24:car wouldn’t open and start; jump-started by aaa to dealer; dealer kept overnight & checked battery: said charge held, ready to go home. 1-30-24, 4 pm-ish: able to start n drive, but check engine& eyesight warning light came on- late in day, so didn’t drive to dealer. 1-31-car dead; jump-started by aaa again & drove to dealer. On 2-1-24, dealer sends a video & says replaced battery, but check engine light & eye sight warning light still on; investigated further & found there was a lot of water that had pooled under the passenger seat & caused some corrosion- I. E. : shorted out electrical system. I asked dealer to report to Subaru since this seemed like a car defect. 2-9-24- dealer says Subaru won’t repair it at their expense and it’s a 25 hour job & will cost a lot. Dealer wanted me to file a claim with my insurance, but car was not driven through rain, high water, or stored in a flooded garage or on a flooded street. The water in the car seems like a design defect on the part of Subaru.

I started the car to make a trip to town to run some errands. When I cranked the engine the check engine light came on. The s for sport mode was flashing and a no eyesight warning came on. Also srs side airbag light came on to indicate it was not working. And another light came on showing a car going out of its lane, but I don't know if it was the lane keep assist light or not.

Driving my 2020 Subaru forrester on 1/26/24, at night. Stopped at traffic light. Car started shaking, dash lights system lights came on. Turned off car and restarted. Car would not accelerate. Had towed to mechanic. Diagnosed as probable thermo regulator. Could not repair because part only available from Subaru. Called dealer who was not sympathetic or helpful. Told to bring in and leave. Would get to it when they could.

Check engine light came on along with eyesight, traction control and flashing [s] lights. Dealer confirmed that the thermo control valve failed.