Subaru Forester owners have reported 4 chest clip, buckle, harness related problems since 1996. Table 1 shows the 1 most common chest clip, buckle, harness problems. The number one most common problem is related to the vehicle's chest clip, buckle, harness (4 problems). For details of each of the problem category, use the links in the table.
| Problem Category | Number of Problems |
|---|---|
| Chest Clip, Buckle, Harness problems |
The harness was missing stitching on one side. They're supposed to be two levels to connect the harness for a smaller child. One side had two levels. The other side it only had one. Safety first is sending me a brand new harness.
We purchased two new evenflo revolve 360 convertible car seats in November 2023 (manufactured September 2023). After only two years of use, the harness straps are frayed almost all the way through. We noticed the issue in December 2025 and reached out to evenflo in January 2026. The company claims that the fraying is due to "environmental factors. " however, we also own two additional revolve 360 seats for our other child that were purchased in 2022 that have been exposed to the same cars and environments and do not have any fraying or other damage. These car seats are supposed to last for 10 years, so this is not "normal wear and tear. " the straps are frayed in the exact same spot on both sides of the harness and in both seats that were purchased in 2023. I am reporting this as I believe it is a manufacturing defect that the company will not take responsibility for. There have been past complaints in canada against evenflo for the same harness strap fraying issue (94 complaints filed) and transport canada opened an investigation. I urge NHTSA to open an investigation into this issue or look into a potential recall. Due to the strap fraying issue, these seats are no longer useable.
We’ve been using our gold revolve 360 car seat in rear facing for 14 months with our daughter who just turned two on August 19th. After normal wear, no car accidents and removing the carseat from the vehicle only a handful of times for sleepovers at grandparents and I’ve noticed a tear in the right strap, so bad that is nearly cut all the way through. This is toward the bottom where the strap meets the seat. From what I can see, there is nothing for it to rub up on to cause this, and my daughter is not allowed toys while in her car seat that could potentially do this. This is our only carseat at this time and it is extremely concerning every time she rides in it. We spent far too much money for this to happen, especially just over a year of use. I’ve tried reaching out to evenflo via phone, website contact support and have emailed 8 times. Their chat services on the website are never available, even during hours of operation. I’ve called the number provided to me when I got the automatic response to the form I filled out on the contact tab,1 (800) 233-5921, and was told to email only by a automated message. Then there was a different number listed on the website that was a fraud number, 1 (800) 223-5921. And have yet to receive an email back after being asked to send a list of specific photos for their engineer team over a month ago. At this point I don’t feel safe putting my daughter in the car seat anymore. This should’ve been the last car seat I had to buy for her until a booster seat. And it barely made it a year and cost me $400+. I’m beyond frustrated by the lack of support I’ve received from evenflo and the trust I had in this product.
My one year old is able to press the chest clip and it unlatches. So now the only thing holding him is the buckle. He has been able to undo the chest clip. While driving in traffic. This should not happen. Could be terrible danger if got in a car accident.