Table 1 shows one common service brakes related problems of the 2024 Subaru Impreza.
| Problem Category | Number of Problems |
|---|---|
| Service Brakes problems |
On 12/12/2025, Subaru orange coast (santa ana, CA) service advisor stated via text: "breaks feel fine, no issues there," "tires no issues there," "struts no leaks or issues," and "car is ready for pick up. " on 12/16/2025, service director confirmed: brake rotor defects, weak struts causing tire wear, and replaced both rear struts, tires, and "the other 2" components under warranty/customer satisfaction. Critical safety concern: during a prior service visit, dealership performed tire rotation moving a compromised tire from rear axle to front steering axle — where failure would cause loss of steering control. On 12/12/2025, technicians refused to rotate tires because "wire was showing" — confirming visual identification of exposed steel cord as safety hazard. Dealership then attempted to sell me replacement tires (profiting from condition their service created). Despite actual knowledge of exposed steel cord on steering-axle tire, service advisor texted "no issues" and attempted to release vehicle for highway operation. Sequence of dealer conduct: rotated compromised tire to front steering axle (prior visit) identified exposed steel cord on 12/12/2025 refused rotation due to safety hazard attempted to sell replacement tires represented "no issues" via text attempted release for public road operation documentation: demand letter delivered to Subaru of America (tracking: [xxx] , received 12/16/2025). Text messages from service advisor preserved. Service director's 12/16 acknowledgment of defects preserved. Vehicle location: Subaru orange coast, santa ana, CA (not operated due to safety concerns) consumer: [xxx] | [xxx] | [xxx] is ai and can make mistakes. Please double-check responses. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Unnecessary braking in two instances. One happened when Subarus eyesight system mis identified a road reflector. At least that is what I saw. It happened on a 40 mile an hour highway in a curve with moderate traffic. No one directly behind me. The car had a sudden deceleration and warning. The second time came when approaching freeway speeds on an on ramp. At heavy acceleration approaching 50 miles per hour the car violently slammed on the brakes. A shadow from a tall fir tree crossed the on ramp. Again no one was behind me. It can't be good for my new car.
Car braked suddenly and violently while driving slowly (5-10 mph) in traffic. Foot was on the gas pressing lightly - not on the brake. Braking occurred independently with such force that I thought I had been hit by another vehicle going 30-40 mph. Hyman bros. Subaru has not yet returned my calls regarding this incident.
The contact owns a 2024 Subaru Impreza. The contact stated while driving approximately 50 mph, while slowing for traffic ahead, the brake pedal was depressed; however, the vehicle failed to stop as needed. The contact pumped the brake pedal until the forward collision avoidance system engaged and stopped the vehicle. The contact stated that the forward collision avoidance warning light was illuminated. The contact stated that the failure was intermittent, but occurred at various speeds, but always occurred while slowing down with the brake pedal depressed. The contact had taken the vehicle to a local dealer, but the dealer was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 3,000.