Power Window problems of the 2001 Subaru Legacy

Front passenger window glass exploded when door was opened. There were no other factors involved; the door was simply opened. Nothing struck the glass and the glass had not been previously compromised. Person injured was 16 year old girl. Injuries consisted of cuts to face, scratched cornea and cut underneath eyelid from embedded glass fragments. Dealer service manager and manufacturer representative rejected any notion that there were defects in either the glass itself or the window mechanism.