Table 1 shows one common equipment related problems of the 2024 Subaru Legacy.
| Problem Category | Number of Problems |
|---|---|
| Equipment problems |
Multiple instances of the vehicle emergency collision avoidance system responding to a parked car or a car stopped in a left turn lane (I. E. Waiting at a light). 5x+ the car audio alarm goes off, and the vehicle abruptly brakes while moving in traffic. Essentially the avoidance collision system detects parked vehicles (always in other lanes) as troublesome instances. This has occurred on winding residential streets, and slightly curved highway intersection 1x.
When the vehicle is off the windows will come down on their own! this has occurred on 4 difference instances. One dealership indicated the "fix" the situation; however, they never replaced the parts which were required for the fix. A second dealership would not perform a diagnostic. A third dealership indicated that that cleaned and lubricated the necessary parts. Less than a week after leaving the dealership it occurred again. This is an extreme safety risk as the vehicle becomes easily accessible to others and it also allows easy access to the homelink garage door system. This also causes extreme damage because during one of these window occasions it was also raining outside. Date provided is the 1st occurrence continuing to occur through 2/8/2026. I can provide documentation if further needed - manufacture is aware of occurrences.
Last week, my 2024 Subaru Legacy caught on fire and was totaled. By the times the firemen got there, the cause was deemed "undetermined. " the car was taken by state farm auto insurance to an iaa salvage yard. This was a brand new car and still under warranty (only 35,000 miles on it). I drove my car to the store 30-45 minutes prior to the fire. I was inside watching tv when my dog started barking. I looked out my door and my car was on fire. I called 911 and they dispatched the fire department. My daughter and I could have been in the car. Luckily no one was hurt. My car has no recalls and no one can tell me what happened.
Infotainment system of car mutes iphone telephone to person on other end of phone causing driver to need to pick up phone or interact with screen taking eyes off road. I reported to Subaru of America and was told this is happening in almost every 2024 Subaru. They paid for and provided headphones which causes me to need to use telephone navigation instead of built in to car carplay navigation. Subaru of America and liberty auto city Subaru of libertyville IL refuse to service vehicle or fix car. Subaru of America britt senior customer advocate specialist | 1-800-782-2783 | dial option 1 | direct ext 119143 Subaru of America, inc. | one Subaru drive | camden, NJ 08103 tells me they will have a software fix in fall of 2024. This is totally unacceptable and very dangerous safety issue.
Apparently the wiring is made of soy based product causing nice to chew it. The power steering was compromise along with many electrical components , luckily I was not on the road when this happened the thought that I would be on the road frightens me. When I went to the dealer, Subaru of newton NJ, they said it wasn't their fault and they are charging my insurance for repairs. Subaru is causing potential fatal accidents by not addressing this issue, they are aware of the problem and willing to do nothing. My car has been in the shop since December 2023 please help. Thank you.