Ball Joint problems of the 2011 Subaru Outback

The contact owns a 2011 Subaru Outback. The contact stated that while drivign at low speeds, a divot was encountered and control of the vehicle was lost. The vehicle was taken to an independent mechanic where it was diagnosed that the brakes needed to be replaced. The vehicle was repaired however the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that the ball joints needed to be replaced. The vehicle was repaired however the failure recurred. The vehicle was taken back to the independent mechanic where it was diagnosed that the links needed to be replaced. The vehicle was repaired however the failure recurred. The vehicle was then taken again to the independent mechanic where it was diagnosed that the struts and support bearings needed to be replaced. The vehicle was repaired however the failure recurred. The contact stated that upon individual inspection they found the strut and support bearing was not the correct size for the vehicle. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 50,000. VIN was not provided.

The contact owns a 2011 Subaru Outback. The contact stated that the steering wheel was shaking abnormally when driving at various speeds. The dealer was unable to duplicate the failure. On a later date while driving approximately 45 mph, the front passenger side tire exploded. There were damages to the front end of the vehicle as a result. The vehicle was towed to a local repair facility where a diagnostic was performed that located the failure at the front passenger side ball joint. The manufacturer was contacted and the vehicle was re-examined. The manufacturer determined that the contact must have hit something that caused the ball joint to fracture and would not take any liability for the failure. The vehicle was not repaired. The failure and current mileage was 3,000.