Transmission Failure problems of the 2012 Subaru Outback

After 7 years of diligent care of my 2012 Outback, my transmission is failing. This is a known issue in my make and model. This will cost me $7k out of pocket to replace. Subaru claims to have 'quality as our highest priority', but did not address this known issue and have put the burden on their customers. This is my third Subaru, and it would be nice if the company stood behind their work and supported their customers.

The cvt transmission failed while traveling at a high speed down the interstate with no warning. After doing further research Subaru is very aware of this cvt issues and has taken a very poor and limited approach to stand behind and fix this issue. They told me at the dealership that I was on my own to pay for the repair and it was a 10k fix.

While in motion,the cvt transmission suddenly failed without warning. Causing the car to stop forward motion. If this had happened in traffic, it could cause a accident. This is a series safety issue. Cvt transmission is a sealed unit, no serviceable parts. Car is 11k outside warranty. Only repair is 8k replacement.

�went for a drive to run errands and then the transmission started shifting violently in the lower gears. After the third red-light, the transmission shifted so hard that the car shut off on me. After sitting on the side of the road for a while, I started the car again and drove it straight to the dealership. The dealership informed me that it was a cvt transmission issue, and Subaru was aware of the issue. I was quoted to replace the transmission at $8000. In an effort to avoid a recall at all costs, Subaru issued a warranty increase to 100,000 miles instead of 60,000 in direct response to the increasing complaints about the cvt transmission. The car has 103,000 miles so it is not covered under the warranty, I tried contacting Subaru and they said 103,000 is over 100,000 sorry. What is interesting is that under the maintenance for transmission, it says no maintenance is required, to not even change the transmission fluid. If you tell your consumers that the cvt transmission does not require maintenance, and tell them not to change their fluid aren't you liable if the transmission fails?.

My transmission failed at 120k miles. Subaru reimbursed me for a replacement which failed 9k miles later. I replaced that one out of my own pocket with a used transmission with only 35k miles on it. The third transmission failed while my wife and I were in the fast lane on a major freeway. We had to navigate across traffic with absolutely zero acceleration. Subaru claims that their transmissions do not put their customers in danger, but I am on my fourth transmission and the last one almost caused us to get into an accident with a tractor-trailer.

In April of 2017, the transmission completely and suddenly failed while traveling on I 35 southbound in iowa. (we were traveling around 60 miles an hour when the transmission failed) we had it towed to closest Subaru dealer, who then denied the warranty. We were at approximately 59,000 miles and 2 months shy of the original transmission warranty. Even after they sent out letters less than 2 months later extending the warranty on the transmission to 100,000 miles they have continued to deny the warranty and have continued to blame the 3rd party who performed an oil change on the car. The party that performed the oil change is a well established ase certified company. They only performed an oil change and tire service they did nothing with the transmission. Their refusal has dragged on for almost a year straining our finances. We are still in the process of litigation through our attorney. As a consumer we feel outmatched. It is incredibly frustrating especially since they have admitted that they have a transmission problem. Yet they still refuse to fix or solve the problem in anyway and have hired a partner at an expensive law firm to continue to deny the warranty. How is the average consumer supposed to handle this type of situation? I have read in forbes magazine that consumer groups and your organization are aware of this problem but I wanted to make you further aware that even though they have admitted the problem they still continue to make it a problem for the consumer. Thank you.