Air Bag Not Deploy problems of the 2014 Subaru Outback

Tl- the contact owns a 2014 Subaru Outback. The contact was driving about 35 mph, when an oncoming vehicle lost control and crashed into another vehicle, hit the guard rail and causing the contact's vehicle to rear end the vehicle. The air bags did not deploy. A police report was filed. The contact and two of her children, in the vehicle, received cuts and bruises that required medical attention. All three were taken to the emergency room. The vehicle was totaled and was towed to a tow yard. The dealer was not called. The manufacturer was made aware of the failure and was provided a case number. The failure mileage was a116,000. The contact stated that three months prior to the crash, the a recall (NHTSA campaign number: 19v009000 (air bags) was repaired by the sheehy Subaru of springfield dealer (70- 957-1623, located at 6571 backlick road, springfield, va 22150. Fe.

As part of the takata recall, we had the airbags on our 2014 Subaru Outback replaced by the dealer on may 8, 2019. On may 22, 2019, we were sitting at a city stoplight when we were hit head on by another driver going 40-50 mph. In spite of a direct hit to the front airbag sensors, the airbags did not deploy on our 2014 Subaru Outback. When we notified the dealer who did the replacement of the failed airbags, they refused to comment.

Passenger airbag light and warning tone sound when occupant is in seat and car is moving. Been to the dealer 6 times. The seat belt latch was replaced, occupant detection sensor replaced, seat was replaced. Sensors recalibrated by dealer. Problem still persists and we're now told it can't be fixed. Dealer will not say if the airbags will or will not deploy in an accident. Car is essentially undriveable as the warning tone is constant and passenger restraint and safety system is compromised.