Windshield problems of the 2016 Subaru Outback

The contact owns a 2016 Subaru Outback. The contact stated that upon defrosting the windshield and clearing it from the heavy ice that had collected on the windshield during an ice storm, he noticed that there was a 30-inch long crack at the bottom of the windshield. The dealer was notified of the failure and referred the contact to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the repair of the windshield was not covered because the VIN was not included in technical service bulletin number: 12-192-15r; however, the manufacturer provided the contact with a coupon for the repair of the windshield. The failure mileage was approximately 78,000.

The contact owns a 2016 Subaru Outback. The contact stated while approaching the vehicle in the morning, she noticed a l-shaped crack in the windshield which originated on the passenger’s side of the windshield. The contact took the vehicle to the dealer and was informed that an issue with the windshield wiper had caused the fracture. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 46,000.

The contact owns a 2016 Subaru Outback. The contact noticed two large cracks in the windshield. The vehicle was diagnosed and repaired. The manufacturer was notified and would not cover the failure. The approximate failure mileage was 6,000.

The contact owns a 2016 Subaru Outback. The contact stated that the windshield prematurely failed and cracked without impact. The manufacturer was notified of the failure and had a dealer schedule an appointment to investigate how the windshield glass prematurely cracked. The approximate failure mileage was 1,600.