Two problems related to assist have been reported for the 2017 Subaru Outback. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2017 Subaru Outback based on all problems reported for the 2017 Outback.
The lane keeping assistance feature is turned off in my vehicle because I live where there are many two land roads and other drives constantly cross the middle line, including large logging trucks. Lately it has been coming on intermittently and nudging my car back toward the middle of the lane even when I would like to drive very close to the shoulder or white line on the right side of the road. When it nudges the car toward the center of the lane and I attempt to correct, it is a battle and makes me feel very uneasy. I have contacted Subaru of America because when I took it to the dealer, they told me if I could not recreate it, it was unlikely they could fix it. After seeing a post on reddit, I think I am narrowing down recreating the event. I have pictures of the dashboard lights that show lane keeping assist being active despite the light showing it is also turned off.
Had new tires installed and on the way home kept feeling wheel pulling to the right. Eyesight/lane assist feature was turned off. At one point the steering wheel dramatically jerked right and locked, completely immoveable. It jerked me into the other lane and almost into the median of the highway. I got to safety and had it towed to the dealership. I originally thought it was an issue with the tire alignment or the awd system. They took it on a test drive and confirmed lane assist was malfunctioning in a dangerous way. They confirmed that eyesight/lane assist was turned off when this issue happened. They reset the system and said they couldn't guarantee the vehicle was safe to drive and suggested bringing it in if it happened again. I asked them to document everything they said over phone calls and voicemail. They agreed, but it took them weeks to provide a repair order. When they wrote up the repair order it included none of the information that was previously given and they said the car was, and always had been in perfect working order. I opened a case with Subaru of America and they were unable to get the information they needed from the dealership to proceed with the investigation. Upon further research, I found many similar accounts of this happening with Subarus of the same and similar year(s) and model(s). There is a class action lawsuit open for this but currently there are so many plaintiffs they cannot accept more. I refuse to drive this car as I feel that this malfunction is of life and limb consequence. I do not feel it would be ethical to sell this car without full disclosure and then would be out 30k on the car I purchased just three years ago. Reliable Subaru and Subaru of America refuse to offer a solution or help me in any way.
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| Assist problems |