Automatic Emergency Braking problems of the 2017 Subaru Outback

On April 25, 2024, around noon, my wife and I were driving south on interstate 95 (I 95) in our 2017 Subaru Outback, at approximately 70 mph. It was a clear and sunny day. We were just north of the tradition exit (in port st. Lucie, florida) in the far right-hand lane when our vehicle violently jolted. It felt like we were being dragged from behind, although we were still moving forward at a reduced speed. It was making a terrible sound (tires screeching), and you could smell rubber burning. This sensation felt similar to an airplane’s hard landing on the tarmac. My initial thought was that someone hit us from behind, while my wife thought we may have blown a tire. I glanced at the instrument panel and noticed that the word “eye sight” was displayed. As we were coming to complete stop, we realized cars were speeding to the left and right of our car to avoid hitting us. We both immediately realized that we were in a very dangerous situation and at risk of being hit from oncoming traffic. My wife put the hazard lights on while I was attempting to drive the car off the road. However, the car would not move forward even though the engine was running, and it was in gear (drive). Several good samaritans stopped to assist us in trying to move the car off I 95. However, the car would not move because all four wheels were locked. My wife called 911 and florida highway patrol (fhp) and road ranger arrived approximately twenty minutes later. They were unable to assist us with moving the car off the road. We called a tow truck company (apex towing) to move the car because all four tires were locked and had to be lifted off the road. Our car was towed to a safe location and we able to call aaa to have the car towed to dyer Subaru in vero beach, florida. As time has passed, we realize that our car was a stationary object on a heavily traveled interstate. If a car had hit us, the outcome could and most probable would have been catastrophic to everyone involved.

I was pulling into a space in a parking deck, foot on brake. Just as I was shifting into park, the car lunged forward and slammed into the guard rail. Popped the fender and did some paint damage. Thankfully no one was hurt, but frightening to think that this could have happened in an intersection.

Car accelerated unexpectedly causing a front end collision. Sudden acceleration had occurred previously without collision. No warning lights or emergency braking engages before collision.

Front windshield without warning had a stress crack appear on the passenger side from the top of the windshield to the middle. No foreign item caused the damage. Again, the crack appeared without warning. My insurance company set up appointment with safe lite auto glass to replace the cracked windshield on August 2, 2022. The crack has now extended diagonally across the windshield as of Sunday July 31,2022. Because of the safety risk involved, I felt it was imperative to have it replaced ASAP. Plans are to reach out to the dealership on Monday August 1,2022 for their inspection and assessment.

Wife was in a collison on the freeway in phoenix. She believes none of the collision avoidance devices worked properly to help prevent the accident. She heard no alarms or dings associated with the avoidance systems on her Outback. She didn't feel the brakes lock up like they normally would. She feels if this truly is an issue, can she trust any of these safety features, which if working, could help avoid hitting everything from a person to a vehicle and injuring or killing her or someone else. We have not tried to reproduce this issue since the car is damaged and out our house. We have also not taken it to a dealer for the same reason. We did call Subaru and all they cared about was being sued. Which we said we did not want. We just wanted to make sure all systems are working or if there is an issue. They would not help or even offer to inspect the car. They told us we need to hire a 3rd party investigator. Which we don't even know who or where that would be or how to find one. No known issues with the system prior to the accident.

I had just entered the golf course parking lot and had turned right to enter a parking slot. My speed was less than 5 mph. My car suddenly accelerated out of control, hit the concrete parking block and jumped over a 1 foot high wall which was 3 ft. Away from the block. The car ended up on a downslope and the rear wheel fortunately caught on a retaining wall. I was not injured and the airbags did not deploy. There was one witness to this terrifying event which occurred on February 4th at about 8:10 am in a parking spot that I have used at least 50 times in the past year.

This is a re-submission of complaint no 11398779. Photo files failed to upload. I had just entered the golf course parking lot and had turned right to enter a perpendicular parking slot. My speed was less than 5 mph. My car suddenly accelerated out of control, hit a concrete parking block (6 in high) and then over a 1 foot high wall which was 3 feet from the block. The car ended up on a down slope and the rear wheel fortunately caught on a retaining wall. I was not injured and the airbags did not deploy. There was one witness to this terrifying event which occurred on February 4, 2010 at about 8:10 am. It occurred in a part of the parking lot I have used at least 50 times in the past year. Several members have said they are afraid of parking in these spots and will never use them again. The component that failed is unknown to me, but I feel it is a definite safety risk. I was fully insured and the minor damage to the car was covered by my insurance. ## #vpic# 1 - check digit (9th position) does not calculate properly #vpic#.

On curvy mountainous roads at or below posted speeds, the eyesight system brakes engage dangerously (e. G. , traffic) and unexpectedly. The eyesight system is incorrectly sensing hillsides as hazards. The eyesight alarm is similarly triggered on street intersections.

Windshield cracked.

Tl the contact owns a 2017 Subaru Outback. The contact stated on three occasions while driving 25-35 mph, the automatic collision braking system engaged when there was no object present. The contact mentioned it happened while approaching a curve. Additionally, the brake pedal was depressed to the floorboard however, after pumping the brake pedal the brakes worked as designed. The automatic collision warning indicator warning light was illuminated. The vehicle was taken to wyatt johnson Subaru (2425 wilma rudolph blvd, clarksville, TN 37040, (931) 648-4300) where the contact was informed that the vehicle worked as designed. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was approximately 18,000.