Ignition problems of the 2017 Subaru Outback

Tl the contact owns a 2017 Subaru Outback. The contact stated that the gear box failed to recognize when the vehicle was in park which caused the key to not be able to be removed from the ignition. There was no warning. The vehicle was taken to the Subaru of kennesaw dealer located at 905 ernest w. Barrett pkwy NW, kennesaw, GA 30144, where it was stated that the failure was a known issue and scheduled an appointment for the contact. The manufacturer was made aware of the failure and stated that there were multiple complaints about the failure and that the dealer would be contacted. The vehicle was not repaired. The failure mileage was approximately 93,700.

Tl the contact owns a 2017 Subaru Outback. When the vehicle was placed in the park position, the key failed to eject from the ignition without warning. The contact called ganley Subaru of bedford (123 broadway Ave, bedford, OH 44146, (440) 439-3444) for further information on the failure. The contact was informed that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The failure recurred multiple times. The manufacturer was contacted and stated that there were no recalls. The contact was provided case number: 146834249388. The failure mileage was approximately 45,000.

Tl the contact owns a 2017 Subaru Outback. While the vehicle was stationary, the key became stuck in the ignition and the contact could not turn off the vehicle. The contact restarted the vehicle and toggled the steering wheel to correct the failure. The contact stated that the failure was intermittent. Capitol Subaru in san jose, California was notified and stated that the failure could not be duplicated. The manufacturer was made aware of the failure. The failure mileage was approximately 18,000.