general problems of the 2017 Subaru Outback

On April 25, 2024, around noon, my wife and I were driving south on interstate 95 (I 95) in our 2017 Subaru Outback, at approximately 70 mph. It was a clear and sunny day. We were just north of the tradition exit (in port st. Lucie, florida) in the far right-hand lane when our vehicle violently jolted. It felt like we were being dragged from behind, although we were still moving forward at a reduced speed. It was making a terrible sound (tires screeching), and you could smell rubber burning. This sensation felt similar to an airplane’s hard landing on the tarmac. My initial thought was that someone hit us from behind, while my wife thought we may have blown a tire. I glanced at the instrument panel and noticed that the word “eye sight” was displayed. As we were coming to complete stop, we realized cars were speeding to the left and right of our car to avoid hitting us. We both immediately realized that we were in a very dangerous situation and at risk of being hit from oncoming traffic. My wife put the hazard lights on while I was attempting to drive the car off the road. However, the car would not move forward even though the engine was running, and it was in gear (drive). Several good samaritans stopped to assist us in trying to move the car off I 95. However, the car would not move because all four wheels were locked. My wife called 911 and florida highway patrol (fhp) and road ranger arrived approximately twenty minutes later. They were unable to assist us with moving the car off the road. We called a tow truck company (apex towing) to move the car because all four tires were locked and had to be lifted off the road. Our car was towed to a safe location and we able to call aaa to have the car towed to dyer Subaru in vero beach, florida. As time has passed, we realize that our car was a stationary object on a heavily traveled interstate. If a car had hit us, the outcome could and most probable would have been catastrophic to everyone involved.

Accelerator dangerously increased and could not slow down. I pressed the ignition button(to kill the engine and was "jamming on the brakes to no avail. To my knowledge Subaru has not recalled vehicles for these reasons. No warning lamps or other symptoms. My car traveled approximately 1/4 before it stopped. I took out a tree or trees knocked down a light pole which slowed me down, hit a utility trailer. Owner of trailer estimated my speed at 40mph. I was driving approximately 20mph when it violently accelerated. She witnessed my ride.

The contact owns a 2017 Subaru Outback. The contact stated while driving approximately 55 mph, the vehicle unintendedly accelerated towards a truck in front. The contact used excessive force to depress the brake pedal to stop the vehicle. The contact stated that the braking distance was extended due to the failure. Additionally, there was an abnormal thumping sound heard while the vehicle was coming to an abrupt stop. The contact pulled to the side of the road and inspected the vehicle but found no cause for the failure. After waiting momentarily, the contact proceeded to drive, and the vehicle operated as needed. The vehicle had been taken to the dealer but was not diagnosed. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 32,000.

In the morning of Jan 28th, I drove this car off highway(north bound mopac) to the ramp to frontage road to 360 in austin TX. The vehicle lost control out of sudden and crashed to the left side of the road. The accident caused total loss of the vehicle but luckily a>the passages and the the driver on the car are ok. B>no other vehicle was involved . As the drive of this vehicle , I feel the crash was so strange so later on I requested both insurance company (aaa) and Subaru to investigate the possibility of malfunctions of the car. Aaa -- claim number 015641968 Subaru --case 230128-1800367 aaa claimed the total lost but refused to do further investigation. Subaru took my request in March. Early this month, Subaru said their finished the comprehensive inspection and simply claimed the car was running normal when the accident happened. They don't want to share any further information about what they've found and they also don't want the inspect technician to talk to me about the results. I would like ask NHTSA, as the regulatory authority, to look into the their inspection report to make sure this vehicle does not have any abnormalities as their claimed. Thanks!.

I was driving my 2017 Subaru Outback on a trip from new york to florida. On I-95 in heavy traffic I hit a bump in the road, and at that instant, nearly every warning light on my dash came on, including eyesight, lane departure, and emergency braking. My adaptive cruise immediately disengaged causing the vehicle to suddenly slow (this incident was at highway speed). The "brake" light was also illuminated. Not knowing what happened, I pulled over on the side of the highway and found that the wire to the electric parking brake on the passenger side had disconnected from the brake module. I tried to plug it back in, but it would not stay. I secured the cable with a hair tie and continued on the trip. Approximately 500 miles later, I hit another bump or pothole, and the same thing happened. I checked under the car again, and discovered that the driver side had failed in the same manner. I secured the cable with another hair tie and was able to complete my trip. When I returned home, I discovered that this is a known issue and there is a Subaru TSB published, 06-63-18r. There is no warranty on this issue, and I was charged nearly $750 to fix a known problem caused by a plastic retainer. In my opinion, this issue should be treated as a safety defect and subject to a recall to replace with the newer part. Having all of your vehicle assists suddenly fail at highway speed in heavy traffic is a disconcerting and dangerous event.

My new battery was drained to a point the vehicle would not start. I messaged some bible study friends and one was going to come over and jump my vehicle. While waiting I put the car in neutral and pushed it out of my garage into the driveway. The driveway is on a steep slope. Once in the driveway I tried putting the car into park, it would not go into park. In fact it would only go into drive which did not stop the vehicle from rolling backwards. I tried the emergency brake but it is electrically operated and did not work. The brakes were very hard to hold since the hydraulics were not kicking in, same with the power steering. I am a big strong guy so I wrestled the car to turn it diagonally in the driveway as it rolled backwards, trying to prevent it from going into the street and flying into someone's house or vehicle. Once diagonal in the driveway I threw a padlock under the front tire from the drivers seat with my foot on the brake to prevent it from rolling back. At this point it was barely held but stationary so I got out, chalked the wheels with 2x4's until by bible study friends came over and jumped my car. I did not have my cell phone and no one else was around to help me. I litterally thought I was going to have to just let my car roll down into the street and let it go because I had no other options. I called Subaru of America and they directed me to a youtube video that shows once the battery completely dies, there is a special tool you need in order to get the car in and out of park. But it doesn't tell you that if the car won't start and there is enough power to get it into reverse, don't do it without the tool. What if this happened in the mountains or san francisco or any hilly or mountainous location? I believe this is a high potential for life threating injury or loss of property. E-brakes should not be electric in my opinion.

I had just entered the golf course parking lot and had turned right to enter a parking slot. My speed was less than 5 mph. My car suddenly accelerated out of control, hit the concrete parking block and jumped over a 1 foot high wall which was 3 ft. Away from the block. The car ended up on a downslope and the rear wheel fortunately caught on a retaining wall. I was not injured and the airbags did not deploy. There was one witness to this terrifying event which occurred on February 4th at about 8:10 am in a parking spot that I have used at least 50 times in the past year.

This is a re-submission of complaint no 11398779. Photo files failed to upload. I had just entered the golf course parking lot and had turned right to enter a perpendicular parking slot. My speed was less than 5 mph. My car suddenly accelerated out of control, hit a concrete parking block (6 in high) and then over a 1 foot high wall which was 3 feet from the block. The car ended up on a down slope and the rear wheel fortunately caught on a retaining wall. I was not injured and the airbags did not deploy. There was one witness to this terrifying event which occurred on February 4, 2010 at about 8:10 am. It occurred in a part of the parking lot I have used at least 50 times in the past year. Several members have said they are afraid of parking in these spots and will never use them again. The component that failed is unknown to me, but I feel it is a definite safety risk. I was fully insured and the minor damage to the car was covered by my insurance. ## #vpic# 1 - check digit (9th position) does not calculate properly #vpic#.

Pulling into our garage (as we have done probably thousands of times since owning the car), our 2017 Outback accelerated out of control into the back wall of our garage. Car had been stopped at the parking position in the garage and was being shifted into park when the acceleration occurred. Gas pedal was not touched (car always coasts into garage under it's own power, and foot is only on the brake always). Extensive damage to car and garage. Both Subaru and our insurance company have been alerted.

Twice, during a time period of 10 minutes, the vehicle accelerated suddenly when the brake was applied. I could hear and feel the accelerator kick in when my foot was on the brake -- the vehicle was propelled forward. First at a stop sign before pulling out onto a busy city street, then 10 minutes later when stopping to allow cross traffic to clear before puling out of a parking lot. Pavement was dry (no ice, snow, or water). I know that my foot was on the brake and not the accelerator. Called the dealer and brought it in immediately. Over about a 3-week period, the dealer evaluated the vehicle and had a safety engineer from corporate come in to inspect the vehicle, and the conclusion was that nothing was wrong with the car, and nothing showed up on the vehicle logs/data to indicate a problem. I said I refused to drive the car anymore. We decided to trade it in, and they didn't give us any trade in assistance because they said nothing wrong with the vehicle. However, they did give us $2,500 coupon towards a brand new, 2020, vehicle, which we used.

Key gets stuck in the ignition. The car drives, turns off, and turns on like normal however, when the car is put into park, turned off, and the the key is attempted to be removed the key does not come out. It only comes out after sometimes an hour or more of putting the car into drive and then into park again. This happens every time I attempt to remove the key.

I had two significant braking problems within two days. Both days were clear and sunny, with no snow, ice or rain. The first occurred when my wife and I were on a local street. I stepped on the brake to stop at an intersection. Instead of stopping, the car accelerated into oncoming traffic. Fortunately, the driver coming to my right was able to stop before plowing into my car. My wife and I avoided a serious accident. The following day we were coming up to a red light behind another car in the turn lane. I stepped on the brake - carefully so I didn't accelerate - and the brake pedal went all the way down to the floor. Eyesight assisted braking stopped the car before I rear-ended the car in front. Since it was a turn lane, the car in front moved up and I slowly moved forward. Once again the brake pedal went down to the floor and assisted braking stopped the car. I pulled over onto a side street and the brakes worked, but were spongy. For the rest of the way home, about 3 miles, the brakes worked ok. After the second incident my wife and I discussed what happened. We came to the conclusion that we both had similar experiences, to a lesser extent, with the car accelerating when braking. We both thought that we did something wrong, but after the dramatic acceleration into oncoming traffic realized that it was the car. I had the car towed to the dealership. Over a few days time they couldn't find a problem and referred it to Subaru customer care. It's four weeks since the first incident and they're no closer to identifying the problem.

The contact owns a 2017 Subaru Outback. While the vehicle was completely stopped, it accelerated independently. The contact mentioned that the brake pedal was depressed, but the vehicle continued to accelerate and crashed into a tree. A police report was filed. The air bags deployed. The driver sustained chest and stomach injuries and the contact sustained wrist injuries, which required medical attention. The vehicle was towed to yark Subaru (6141 central Ave, toledo, OH 43615). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 20,500.

Outback accelerates by itself randomly. I notice most when approaching stop sign and switch foot from gas pedal to brake.

Tl- the contact owns a 2017 Subaru Outback. The contact stated that intermittently while the brake pedal was depressed, the vehicle failed to come to a complete stop. The contact then stated that the vehicle was taken to heuberger Subaru located on 1080 motor city dr, colorado springs, CO 80905 (719) 475-1920 where the brakes needed to be bled. However, the failure recurred. The contact then stated that the vehicle was taken back to the dealer where no diagnostic failure codes were found and the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the issue where the field engineer along with technician inspected the vehicle where it was determined that no failure and that the engine needed to be warmed. The approximate failure mileage was not available. Dyd.

While braking at an intersection the car would suddenly accelerate into the intersection. This happens often. I need to concentrate on my foot position every time I hit the brakes to make sure that my foot does not accidentally hit the gas also. For your information, I am 6 feet tall and wear a size 11 1/2 shoe.

As exit my level garage the driveway is on at 9% down slope when I put my car in reverse and back up out of the garage and then place the car to drive to move back up the driveway to load my wife and grandchild the car slips backwards between one and 3 feet or three seconds of his full slippage. My granddaughter at two years of age does not know that the car will slip back without control. This is a safety concern and can cause critical harm to her and/or my wife. Other car manufactures cvt transmissions has almost zero slippage from reverse to drive. This characteristic on the 2017 Subaru Outback creates a very unsafe condition and if safety is your biggest concern I find this a big safety characteristic and if I knew this before I would not have leased this vehicle.

I was driving 75 miles per hour on a busy highway in holiday ski traffic and the panel just above the brake and gas petal fell down and blocked my access to the break petal and limited my ability to move my foot off the gas petal. I was able to gain control of the car, while driving at a high speed in the left lane by yanking the panel off my feet and slowing down to exit the highway. I stopped the car, put the panel back in it's place and secured it with duck tape. I purchased this band new car on 12/30/16 and this happened on 2/17/17.

Tl the contact owns a 2017 Subaru Outback. The contact stated on three occasions while driving 25-35 mph, the automatic collision braking system engaged when there was no object present. The contact mentioned it happened while approaching a curve. Additionally, the brake pedal was depressed to the floorboard however, after pumping the brake pedal the brakes worked as designed. The automatic collision warning indicator warning light was illuminated. The vehicle was taken to wyatt johnson Subaru (2425 wilma rudolph blvd, clarksville, TN 37040, (931) 648-4300) where the contact was informed that the vehicle worked as designed. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was approximately 18,000.