Carrier/rack problems of the 2018 Subaru Outback

The windshield has developed a crack starting at the very bottom below the plastic edge, with not apparent impact site.

Windshield is cracked.

While driving a rock. . Not a large one, cracked my windshield which ultimately progressed through out the windshield. One other time a similar situation occurred when a small rock hit the windshield causing damage to it. I also had a rock hit the passenger side on the second row window which completely shattered it. The car was in motion for the windshield on a divided highway occurence but stationary on a city street with passenger window damage.

Windshield cracking while driving down interstate 80.

The car windshield suddenly cracked on its own without any external or internal impact while parked. The crack started from the top on passenger side and extended vertically to the middle of the windshield. This crack impaired the ability of the eyesight driver assistance system to function properly causing the vehicle to lose safety critical features like forward collision avoidance and lane keep assist.

While parked indoors a front windshield crack first appeared on lower drivers side of windshield. No sign of being struck by projectile.

Windshield crack under wipers on passenger side. Car was parked in driveway for 2 days. Under stay in place orders. 2 cracks about 1 inch apart, no sign of impact. Crack became a long line into the driver view. While driving for 1/2 mile. Called Subaru and mentioned that nothing hit car. They said no problems with windshields have been recorded.

Windshield spontaneously cracked from driver's side about 4 inches toward center. I actually witnessed the crack suddenly appear while hearing a cracking sound. The vehicle was in motion at the time; I was driving at 65 mph on a smooth stretch of highway.

January 27, 2020 I was driving about 45 mph on NJ hwy 29 to my son's home. Small rock hit windshield and made a small crack, less than 1 inch. I called insurance who would send a mobile repair truck to repair it onsite at my son's house. As I was driving, the crack getting bigger. By the time I arrived at my son's, 45 minutes later, the crack was more than 7 inches long and widening and growing horizontally and vertically. The crack so so big. The insurance rep said mobile glass repair could not repair it because it was so big. I had to bring it in for a windshield replacement and recalibration. I was told not to drive the car. Windshield was replaced on January 29, 2020 at safelite auto glass in east brunswick, NJ the total cost for windshield replacement and recalibration was $1,011. 23.

Cracked windshield.

Windshield cracked for no reason and the cracks are spreading.

Battery acid has leaked from battery and all over brackets and bolts. Battery has low charge voltage.

I own a 2018 Subaru Outback and the windshield crack for no reason while I was driving. When I went to replace it safelite glass was in able to recalibrate the eyesight camera. They tried to switch the aftermarket windshield with an oem window and it didn't work and sent me to the Subaru dealer to recalibrate. This didn't work either so they had to replace the eyesight camera. Safelite stayed this happens a lot when they replace windshields because the cameras are not protected so if a little dust gets on it while they change the windshield it can screw up the cameras ability to recalibrate. They also advise it's a know issue with Subaru's but they have done nothing to resolve it.

Two tire blow outs causing immediate loss of air. Car was travelling at approx 35 mph. Each time on a city street. First at 4000 miles. Second at 21000 miles. Tire had circumferential crack at bottom of tire groove. Original oem tires. Car purchased new in sept 2017.

Windshield cracked a second time just a few months after the new windshield was replaced. The pebble that hit the windshield wasn't large on either occasion. The dealership charges a large fee to calibrate the eye sight feature and that can only be done at a dealership so we can't get a better/stronger windshield anywhere else nor purchase a competitively priced one. It feels like Subaru is making good money off of defective weak windshields. In my previous car, a Mazda 3, I drove for 12 years without a single crack. In a new Subaru, it's happened twice within a year. Both times I was driving highway speeds between 65-70 mph. Both rocks where small. The first time was between cities driving back from lubbock to dallas when a truck slowed to the right for me to pass. The 2nd time was while driving in rush hour traffic on the tollway in a middle lane.

The windscreen cracked about two inches. On the passenger side from the top down in a straight line. No other vehicles near me. I did not notice that anything hit the windscreen. I was driving approximately sixty miles per hour eastbound on interstate 270 just east of interstate 70. About 7:30 in the morning.

During 4th week August 2019, I made an emergency stop on the shoulder on interstate 90. There was usual traffic, not sure if there was a tiny rock which came flying on my windshield, I haven't heard any noise nor I have seen any chipping. The next morning I woke up too see a tiny crack, immediately I contacted my insurance and local car dealership to find out cost's, but as it was weekend, I wasnt able to get a slot. 2 days later I see a nice fine crack across the screen, this was a bad surprise for me, I used a Mazda for 3 years before and definitely traveled a lot, with tiny rocks flying on the windshield, but it never ever cracked. With Subaru I am shocked, I felt glass quality to be either fragile or composition of windshield glass may be compromised(or poor). I am not sure if the company has noticed this complaints. When I spoke to 3rd party glass vendor he told me that there are many Subaru Outbacks which had seen similar issues. On top of it, I was told that there is a charge of ~250$ to adjust Smart lens, which is ridiculous, so in summary when a windshield cracks it takes 350$ glass + 250$ lens correction = 600$, which I feel is highly in-justified. There has to be someone who needs to take a legal action against the company.

The windshield cracks and shatters for no reason. I have now replaced two windshields and they continue to break, even though no impacts with flying debris occurred. Many Outback owners report similar things happening. There is something defective with the windshield that cause them to be fragile.

Windshield cracked for no reason on July 25,2019. Pulled out of my driveway and headed down the street when it was starting to crack. Toke a picture when I got to work. First time in over 40 years of driving to ever have a windshield crack.

While parked in the sun and with a sunshade installed inside, we returned to our car and removed the sunshield and noticed a new windshield crack in the windshield. Sitting still. This car has the eyesight system and was told the windshield is very expensive and insurance and Subaru say not covered. Car has just turned 12,000 miles and is always garaged at home. Subaru has defective windshields and my dealership says so.

Windshield cracks. I have had the car since March 2018 and the windshield has cracked three times. The first two were the result of rocks hitting the windshield - the third was just a small crack on the passenger side right above the windshield. . I have been driving for 45 years and have never had a windshield crack - this windhield cracks constantly. - the product should be recalled.

Cracked windshield for no reason. Also, radio is continually defunct.

Windshield severely stress cracked and had to be replaced within 10 months of ownership. This was not covered by dealer warranty and I had to pay to have replaced. Windshield contractor told me that Subaru is using thinner glass now that stresses very easily. He had just replaced the same the day before mine. I've never had to replace a windshield from stress before. I don't know if this happened while in motion or stationary, but I did notice a small crack and then it went sideways across from driver to passenger side of window.

I owned a 2018 Subaru Outback for about a year. In that year my windshield cracked three times across more than half of the windshield upon impact of a tiny rock. The first time it happened I was stopped in a parking lot, and turned on my ac which caused the windshield to split- I couldn't even find a chip that caused the huge crack. The cost to replace was over $800 each time so I sold the vehicle after the third time. The first crack was in April 2019 and the last was in August 2019. I involved my local Subaru dealer that I purchase the car from, and they told me that it was hot out and that's why the glass was cracking, but I've never seen a windshield behave in that manner before, no matter the temperature.

The windshield cracked from a tiny chip that spread rapidly to about 2feet in length over 4 days. This is my second windshield replacement in less than 12 months. The Outback windshield design is weak, and in my opinion dangerous. Other Outback owners are having the same issue.

The radio malfunctions, it crackles, static interference, other stations interfere with current station. This occurs during all weather conditions and all different roads and whether car is moving or stationary have been to the dealer several times.

We own 2 2018 Subaru Outbacks. We have had to replace the windshield in each one twice (a piece) and one of them has a cracked windshield again. After looking on line I find that we are not the only ones who have had to replace the windshields multiple times. The dealerships continue to say the windshields are cracking because of rock chips. None of our other cars' windshields are cracking. The last one cracked when the car was sitting in the garage and had not been driven. Since this happened 5 times with 2 vehicles some of the questions your form asked did not apply. Such as how fast were we going (sometimes 55,65 or 0) what date did this occur (5 different dates) at what mileage 5 different ones but they are on the 4 insurance claims I attached. The 5th one we have not fixed yet. Why? it's just going to break again. We are going to have to report it to our insurance company, our rates are going through the roof now because of all theses claims and then there is hassle to get it fixed. Not worth it to have it break a month or two down the line. I am not sure my files downloaded to you. I have the hard copies just in case. Thank you for your help!.

I had owned my 2018 Subaru Outback for about 6 months. I was driving on a state highway when my windshield was hit with a small rock. It caused a small crack in the windshield. I usually can get to town and have these filled when this has happened in my other vehicle. By the time I drove the 20 miles to town to get it filled it had ran and cracked the whole middle section of my windshield. I was shocked that it had completely ruined the windshield. I called my dealer who informed me it would cost about $600 to $700 to replace the windshield. And about 500 to calibrate the eyesight on the car. Again I was shocked. He then referred me to a windshield company in my area to replace it at a $350 cost to me. I did not take any pictures as I did not realize this was going to be a thing with the vehicle. Since then I have had over 8 chips fixed in the windshield. It seems like every time I travel it gets hit. Which is strange because my other vehicle very seldom gets hit. I try not to drive behind vehicles as it seems my windshield is in an angle that is hit if anything comes up off the road. This is frustrating and expensive and messes with my eyesight on the car.

2018 Subaru Outback purchased in November 2017 - oem windshield has cracked twice (in 2 years).

Radio and maps went to a black screen several times at 5k miles. It was sent to the dealership for update. Still had issues, but not as many. Then the lighting went out on the radio buttons. Replaced main head which was covered under warranty w/a 100 dollar deductible. Automatic door locks work intermittently when put in gear, drivers window control panel does not work for any windows in the car other than the drivers window. Had transmission issues after 2 months of purchase. It idles high and does not smoothly glide into gear. Windshield was cracked by a small rock. It was replaced and two weeks later it cracked again.

The windshield on my 2018 Outback cracked within the first 150 miles of ownership. The Subaru service department said it was caused by something hitting the windshield which is a possibility but was not the case. I had the windshield replaced by my insurance company and I paid the deductible amount. I drove the Outback back to my house and parked it for a week while I drove my other car. When I went to drive my Outback after a week of it just sitting still I noticed that the windshield had a big crack in it. I had the windshield replaced under warranty. In the year and a six months that I have owned the car I am on the 4th windshield including the original equipment one.

A crack developed in the lower left corner of the front passenger window. The crack is about 7 inches in length, running from the bottom of the window - where it meets the rubber gasket of the door - up and to the right. It obscures the right side mirror. This crack appeared suddenly on 2/21/18. Prior to this, we noticed a bubbling or warping of the window in the top left area that distorted the view - this has been previously reported on the NHTSA site.

I purchased my 2018 Subaru Outback on Dec. 29, 2017. Three weeks later, the windshield began to show a crack creeping up from the upper right side of the vehicle. Mind you, the car was stationary in my driveway. I never witnessed the windshield sustain any impact that would cause such a crack. I brought the vehicle to my local Subaru dealer where the car was purchased for repair or replacement and the dealer refused to cover the repair under the vehicle's warranty. There have been multiple complaints lodged with the national highway transportation safety authority, describing the Subaru windshield defect issue. Additionally, on occasion and while in motion, the head unit (navigation display, radio, etc. ) in my 2018 Outback limited w/eyesight, will freeze up and no hard or soft buttons will reactivate the system. I had to shut my car down for a few minutes before a "reboot" took place.