Eight problems related to software have been reported for the 2018 Subaru Outback. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2018 Subaru Outback based on all problems reported for the 2018 Outback.
The head unit has failed and frozen several times. When this happens, functions like smartphone integration, navigation, and backup camera stop working. This occurs when vehicle is in motion. Functionality returns after car rests for several hours. Dealer has been unable to fix the issue with software updates.
During vehicle operation, both stationary and in traffic, the driver window intermittently does not close normally. Upon activation to raise the window when in open position, it rises only partway, then bounces back down. Only after repeated efforts, using multiple maneuvers of the power control, sometimes requiring pulling over on the highway so as not to further drive distracted, can one finally raise the window. This is a safety issue in that it requires driver attention during vehicle operation. It is also a hazard when needing to close the window rapidly to avoid dust, debris, weather precipitation, or strangers approaching the vehicle. We have taken it to the dealer to fix it on multiple occasions and each time are told that 1) nothing was wrong (again, it is an intermittent issue that we have documented with video 2) it was software-related and that they updated it to fix it and 3) it was the power window regulator and assembly (replaced twice). None of these efforts have solved this issue and the dealer has not been forthcoming with a reasonable solution over the past 2+ years while we are approaching our warranty expiration.
My relattvely new Subaru failed to start, and had no electrical power at all. The oem battery would not charge with a home charger, but was able to start with a jump from aaa. At Subaru of bend, they stated the battery had not failed, but that Subaru's are programmed not to charge the battery below 40 mph. They installed a software change that removed that "feature" since we use the vehicle primarily, but not exclusively, for around town driving. This non-charging is a safety issue since the failure to start occurred without warning, nor would any reasonable person expect a car not to charge the battery when driving predominately on local trips. There was no warning of this "feature" and if the car failed to start in a remote location, this could be a safety issue. We do drive the vehicle to trailheads in the national forest and wilderness area's, and Subaru advertises its products, such as the Outback, and being suitable for back roads driving.
1. Defect in windshields or framing area. I've had 4 windshield crack in the bottom right and have replaced 3 so far since I bought it. Adding my name and car to the complaints saying the windshields in their Subaru vehicles are defective and are spontaneously cracking, and breaking, sometimes �within weeks or a few months of purchase. � I usually notice upon returning to my car in the morning to leave for work or returning from being away from it all day. My car insurance has covered all but $100 of the bills over the span of 2 years, luckily. But my time is valuable. 2. Radio/multimedia screen sometimes doesn't come on when I start the car and won't work until I turn the car off and back on later. 3. Chincy material, seems to dent veeeery easily, does not live up to high standards and durability they rave about. I'm not sure what all has dinged my car but it is way more frequent than any other car I've owned. I usually notice walking up to it from being parked. Could be from driving down road though. 4. Battery life is short. Car was not run for 5 days and battery was dead. Claims to be an outdoorsy car so why would it be set up to kill the battery so quickly? my dealership updated the software and gave me a bigger battery to help "fix" that issue.
Wtz85 - Subaru of America, inc. (Subaru) is recalling 2018 model year legacy, Outback, and brz vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with federal motor vehicle safety standard type: recall | service campaign: wtz85 | NHTSA campaign: 18v-000000 open recall date: January 02, 2019 description 18 leg/out/brz v3 head unit reprogram safety risk due to a software issue, the head unit memory retrieval and assembly time may exceed the designed time to begin the boot-up cycle. If this occurs, the head unit display will not boot, causing the screen to remain blank. In this condition, while backing the vehicle, the rearview image may not be displayed. The failure to display the rearview image creates a non-compliance with the requirements of fmvss 111 � �rear visibility,� increasing the risk of a crash. There are 1000's of these on backorder causing us to drive around in unsafe vehicles because they do not know when replacment units will be available and they are not providing a loaner car in the meantime. This is unacceptable for a company that prides themselves on their safety!!!!!.
** 2018 Subaru Outback ** this has happened three times** driving car when car shuts off complete loss of power engine turns off without warning at various speeds - seems to occur when the low fuel warning system turns on at 1/4 tank of gas. This 3rd time almost got me killed traveling at 45mpg when it happened today inside a major intersection. Software / sensor for the low fuel system? something is very seriously wrong. 1. Is this car safe to drive with a full tank of gas? 2. Has there been other complaints about this exact problem? 3. Is there a recall or fix ?.
Vehicle developed drip from transmission approximately mid June 2018. Took to dealer & unable to find source after 11 days in shop. They put dye in and I drove until 7-30-18 when drip returned. Car in shop 6 days for new transmission. Car returned 8-9-18. 11 days later 8-21-18 major oil leak & vehicle towed to dealership. As of 8-24-18 they are still attempting to locate leak. Will have to pull engine. May not get car back during August. Outback has less than 15000 miles. Have contacted Subaru requested lemon law as the vehicle has nearly 40 cumulative days in the shop since purchased 8-16-18. Outback has also had 2 new radios and multiple software updates for numerous radio issues.
The radio head unit will randomly not connect to apple car play. It will also get stuck on a fm radio station and not respond to anything until the battery is disconnected. This happens while driving and there is no way to control the volume or anything. I have been for software updates.