Cruise Control problems of the 2019 Subaru Outback

2019 Subaru Outback. Consumer writes in regard to design or malfunctioning of technology. The adaptive cruise control failed to maintain adjusted speed. The consumer stated while driving the cruise control was set to 45mph at which point, the vehicle speed up and crashed into the car ahead. The pre-collision brake system did not activate.

Recently purchased 2019 Subaru from a similar 2017. Cruise control speed settings have changed which now require you to take your eyes off the road to watch for speed settings to change. On the 2017 and all other vehicles I have owned, to increase your speed setting by one mph, you push once and release. To increase by 5 mph, push and hold until it senses the increase. Now. . . . A quick push of the button results in a 5 mph increase while you have to hold the button and watch the dashboard indicator as it slowly increases your setting 1 mph at a time. This is dangerous since your eyes are no longer on the road but on the dash area. Everything else I own, thermostats, keyboards, tv remotes. . . . All move up or down one degreee or channel at a time unless you hold the key press longer, then you get a faster repeat. I feel that taking my eyes off the road to watch my speed selection change is akin to texting. Downright dangerous. The dealer from whom I purchased the new vehicle responds by saying. . . . "things change, get used to it". I find this situatiion unacceptable!.

I believe the problem is with the eyesight driver assist if this is associated with the cruise control. I have the car set at 3 car lengths & use cruise always. On the highway when cruise is set to 70 - with or without following another car - I will look down and I find myself going 85 miles an hour. This happens every time I drive on the highway. Other problem is the safety feature of staying in one's lane. I have never had to hold onto a steering wheel to keep control over the vehicle like I do now. It over-corrects and I have actually been thrown into another lane. This is most dangerous on the highway. I have had this problem since getting the car and have reported it and have been blown off by Subaru dealership where I bought the car as well as a local Subaru repair shop.