Windshield problems of the 2019 Subaru Outback - part 2

51 problems related to windshield have been reported for the 2019 Subaru Outback. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2019 Subaru Outback based on all problems reported for the 2019 Outback.

36 Windshield problem

Failure Date: 07/08/2020

The contact owns a 2019 Subaru Outback. The contact stated that while driving at an unknown speed and passing another vehicle, the front windshield cracked without impact. The vehicle was taken to heuberger Subaru (1080 motor city dr, colorado springs, CO 80905, (719) 475-1920) where the contact was informed that the windshield needed to be replaced. The vehicle was repaired however, the failure recurred. The contact stated that while the vehicle was parked, he noticed the windshield was cracked. The vehicle was taken to the same dealer. The failure was caused by a stone chip. The dealer informed the contact about the windshield program. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 7,000.

37 Windshield problem

Failure Date: 07/06/2020

The contact owns a 2019 Subaru Outback. The contact stated that while the vehicle was parked, the front windshield cracked twice without warning or impact. The front window also cracked. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 8,300. The VIN was not available.

38 Windshield problem

Failure Date: 06/25/2020

Tl the contact owns a 2019 Subaru Outback. The contact stated that after entering the vehicle, it was discovered that the front windshield was cracked. The crack was located on the driver's side front windshield and had extended approximately 30 inches. The cause of the failure was not determined. The contact indicated that no object had impacted the windshield. Lithia Subaru of fresno located at 5200 north blackstone Ave fresno, CA 93710 and the manufacturer were notified of the failure. The failure mileage was 26,000.

39 Windshield problem

Failure Date: 06/13/2020

The contact owns a 2019 Subaru Outback. The contact stated that while driving 65-70 mph, the front windshield cracked without impact. The vehicle was taken to Subaru of georgetown (7501 n interstate 35 frontage rd, georgetown, TX 78626 (512) 930-2111). The contact was informed that the windshield needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 8,500.

40 Windshield problem

Failure Date: 06/01/2020

The contact owns a 2019 Subaru Outback. The contact stated while driving 35 mph, she noticed a crack on the lower passenger's side of the windshield. The contact stated that the windshield cracked without impact. The contact stated she continued to drive to her residence. The contact stated a glass repair technician inspected the vehicle at her residence. The contact informed sellers Subaru located at 23651 hall rd, macomb, mi 48042, (586)276-7706, of the failure. The vehicle was not repaired. The manufacturer was not informed of failure. The failure mileage was approximately 22,000.

41 Windshield problem

Failure Date: 06/01/2020

Tl the contact owns a 2019 Subaru Outback. The contact stated while the vehicle was parked, he noticed that the front windshield was cracked. The vehicle was taken to austin Subaru (8100 burnet rd, austin, TX 78757, (512) 220-0930) to be diagnosed. He was informed that the windshield needed to be replaced. The windshield was replaced however, while driving 55 mph, a rock struck and cracked the new windshield. The manufacturer was notified of the failure. The failure mileage was approximately 10,000.

42 Windshield problem

Failure Date: 05/01/2020

The contact owns a 2019 Subaru Outback. The contact stated that while driving a small pebble hit the windshield and caused a massive crack. The failure was the second time the issue had occurred within 4 months. The first windshield was equipped with the special eyesight glass. The repairs were performed at Subaru of georgetown (7501 s interstate 35 frontage rd, georgetown, TX 78626, (512) 930-2111) and was paid for out of pocket. The second time the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 42,500.

43 Windshield problem

Failure Date: 03/16/2020

The contact owns a 2019 Subaru Outback. The contact stated that upon turning on her windshield wipers, the contact heard an abnormal cracking sound coming from the vehicle. The contact exited the vehicle and noticed that a crack had formed on the driver's side of the windshield. The crack initially started as a vertical crack along the driver's side windshield and over time spread horizontally across the entire windshield. The contact took the vehicle to groove Subaru (5300 s broadway, englewood, CO 80113) where she was referred to a windshield repair shop. The manufacturer was also notified of the failure and informed the contact there was a class action lawsuit in progress due to the failure. The vehicle was not repaired. The failure mileage was 9,000.

44 Windshield problem

Failure Date: 03/12/2020

The contact owns a 2019 Subaru Outback. The contact stated while driving 65 mph, she heard an abnormal noise and noticed a crack on the front passenger’s side bottom corner of the windshield. The contact stated that no object had struck the windshield to cause the crack. The vehicle was taken to a glass repair shop where the windshield was replaced. The contact stated that the failure occurred on the passenger’s side and then on the driver's side. The windshield had been replaced three times. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000. The VIN was not available.

45 Windshield problem

Failure Date: 03/02/2020

Tl the contact owns a 2019 Subaru Outback. The contact stated while driving in the rain the windshield cracked. The vehicle was taken to ocean Subaru of fullerton (1100 s. Euclid st, fullerton, CA 92832, (714) 909-2363) and the first time they told the contact she would have to pay for the repairs on her own. The second time the failure occurred, the dealer repaired the windshield. The issue has occurred for the third time with the windshield glass being a special glass called eyesight glass with sensors in the actual glass. The repairs had to be performed at the dealer. The manufacturer had not been contacted yet. The failure mileage was 15,000.

46 Windshield problem

Failure Date: 02/12/2020

Tl the contact owns a 2019 Subaru Outback. The contact stated that while driving at 25 mph, the contact heard an abnormal sound. The contact stated that the windshield cracked and expanded across the windshield without impact. The contact veered to the shoulder of the road contacted her insurance company who authorized the replacement of the windshield for the second time. Neither the dealer nor the manufacturer were made aware of the failure. The failure mileage was approximately 6,000.

47 Windshield problem

Failure Date: 01/15/2020

Tl the contact owns a 2019 Subaru Outback. The contact stated that the windshield cracked without impact while the vehicle was parked. The vehicle was taken to dean team Volkswagen of ballwin (15121 manchester rd, ballwin, mo 63011) where it was inspected and determined that the windshield needed to be replaced. The windshield was replaced however, 7 month later the failure recurred while the vehicle was parked and without impact. The manufacturer was made aware of the failure but offered no assistance. The failure mileage was approximately 15,000.

48 Windshield problem

Failure Date: 10/01/2019

The contact owns a 2019 Subaru Outback. The contact stated that there were multiple cracks on his windshield. The vehicle was taken to webster groves Subaru (7982 big bend blvd, webster groves, mo 63119) on two occasions to have the windshield repaired for various cracks. After the windshield was repaired, the failure recurred. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown. The VIN was unavailable.

49 Windshield problem

Failure Date: 08/17/2019

Tl the contact owns a 2019 Subaru Outback. The contact stated that there was a small crack in the middle of the front windshield. The crack expanded in hot weather. The contact called lancaster county motors Subaru (1705 manheim pike, lancaster, PA 717-569-4514), but was not diagnosed or repaired. The failure was reported to the insurance company, but no further assistance was provided. The manufacturer was not contacted. The failure mileage was 11,000.

50 Windshield problem

Failure Date: 04/17/2019

Tl the contact owns a 2019 Subaru Outback. The contact stated that the vehicle was stopped at a traffic light, when she heard an abnormal noise and saw the windshield crack spontaneously from the driver side to the center. The vehicle was taken to the local dealer chilson Subaru located at 3443 WI-93 trunk, eau claire, WI 54701, (715) 834-0701, and the windshield was replaced by the insurance provider. The contact stated she had experienced the same failure three times on separate occasions. The manufacturer had not been informed of failure. The failure mileage was unknown.

51 Windshield problem

Failure Date: 10/15/2018

The contact owns a 2019 Subaru Outback. The contact stated that since purchasing the vehicle, her windshield had cracked on four separate occasions due to minor road debris. The first crack was a diagonal crack that formed on the lower corner of the driver-side windshield. The second crack was like a spider’s web that formed on the upper passenger’s side of the windshield. The third crack was a diagonal crack that formed in the middle of the passenger’s side windshield. The fourth crack was a z-shaped crack that formed in the middle of the windshield right below the eyesight camera. The contact stated that each crack obstructed her vision while driving. The contact had the first two windshields replaced at Subaru of richmond (9177 w broad st, richmond, va 23294) and hyman bros. Subaru (11960 midlothian turnpike, midlothian, va 231130) respectively. The contact had an independent mechanic replace the third windshield after the failure. The fourth crack was not yet repaired. The manufacturer had been notified of the failure and offered $250. 00 towards the replacement of the windshield. The vehicle was not yet repaired. The failure mileage was approximately 5,000.



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Outback Service Bulletins
Outback Safety Recalls
Outback Defect Investigations