Blind Spot Detection problems of the 2020 Subaru Outback

The Subaru front camera incorrectly detected a hazard. The automatic braking system engaged and locked the steering. I skidded off the pavement, causing damage to the car. At the time of the accident, the blind sight warning lights flashed on the dash signaling that they were disabled. I was going very slow in a driveway. No personal damage just property damage and damage to the car. I have let the insurance company know about the issue and the collision center. I have had periodic instances where the warning signals of blind sight disabled have come on the vehicle. I informed Subaru in August 2024 about the issue at my last maintenance appointment. There is also a software update required on the vehicle. I asked Subaru to update the software in August 2024, but I was told by a service technician that it was not possible to update . I had to make a separate appointment for the software update as it took a long time.

After completing an ota software update the screen would not load and entered continuous buffering disabling all environmental and safety functions.

Blind spot warning does not turn on when there is actually a vehicle truly in the blind spot. Visibility in new cars via windows is blocked and insufficient, and the blind spot warning does not activate at the right time. Drivers could easily cut someone off with less than a foot in front of the car in the blind spot, because there is no proper warning. Warning only turns on when vehicle could hit another car when switching lanes. Not before when visibility is limited by vehicle structure and mirrors. Also, touch screens are a huge hazard in cars. Having to look at a touch screen in order to control air or other items is a huge safety hazard. Tactile controls and buttons are much safer. Not to mention touch screens and screens do not work during heatwaves. Car sitting in temperatures above 80 degrees, have major issues with computer screens working. Forward collision and driver monitor warning is also a hazard. Forward collision warning occasionally turns on when there is fog or smoke. Additional warnings distract drivers from actually looking at the road. Driver monitor warning turns on when looking through turns, causing drivers to be distracted and look at why the vehicle is beeping at them instead of paying attention to where they are driving.

The touch screen control panel randomly crashes and reboots, disables safety features while being rebooted. Happening every other day.

When passing semi’s on highway they are not detected by the blind spot detection (the light on the mirror does not turn on). It does not pick up the semi even when I am only halfway passed the semi. The blind spot detection does work when passing cars, motorcycles, and other vehicles on the highway. I reported this issue to the dealer (cleobay Subaru, killeen,TX). They tested the vehicle and told me they did not experience any issues. I immediately left the dealership and went out on the highway and still experienced the same issue. I believe this is a significant safety issue. Thank you for you time.

Windshield cracked causing a problem with "front eyesight collision" right side does not see large vehicles in right lane. Left side works fine.

Purchased the vehicle new and from the beginning the passenger side blind spot detection has been inconsistent in alerting for vehicles in or approaching the blind spot. Had it checked when new and on 11/2/21 and the dealer reported it was operating according to specifications and no fault codes were shown. The dealer did not test drive the car. In a recent test of about 100 miles, about 20% of the time the bsd failed to either detect, or detected too late, a vehicle that was being passed or one approaching from behind on the passenger side. Remarkably it seems to fail more often when passing a semi. It caused a near miss at night when it was difficult to see through the deeply tinted windows and when the bsd failed to recognize a vehicle squarely in the blind spot as I tried to merge into the right lane. An internet search found at least one post which matches the experiences I have had. The driver's side bsd works fine.

Returned to car found front windshield cracked. No event occurred to my recollection to cause this.

My car was parked and I discovered about a foot long crack in my windshield. There does not appear to be a reason for cause, no chips in my windshield or accidents with the car. It's mostly garage kept and has less than 12000 miles over 14 months of ownership.