Cruise Control problems of the 2020 Subaru Outback

Vehicle has had multiple documented incidents of the infotainment system crashing or going dark and being unresponsive. Today during another episode the vehicles adaptive cruise control could not be turned off. The vehicle would not come out of cruise and continued to drive at speed. Placed vehicle in neutral while on the highway to restart the engine and electrical system. The entirety of electrical controls were unresponsive. The infotainment crashing and becoming inoperable are a relatively common experience, but this is the first time we experienced loss of vehicle control.

Dec 7th. Lane centering and cruise control functions on. While traveling south on I-75 in the center lane my wife moved to the left lane to pass another car. After passing the car she had to fight the steering wheel to stay in the left hand lane. After several minutes she took her hands off the wheel and the car veered sharply to the right and across the dashed white line into the center lane. As she righted herself back into the left hand lane I reached over and turned the lane centering function off. About 15 minutes later she was following a brown van. The cruise control was still on, was maintaining a speed of 68 mph and safe distance. Cruise was set at 70mph and distance at 4 bars. The van exited the interstate at which time the Outback started a hard acceleration and had reached a speed of 87 mph before I realized what was happening and turned off cruise control. Acceleration factor was set to normal, I then set it to eco Dec 19th. Cruise control on, lane centering on cruise set at 70 mph, distance at 2 bars. Passed a semi that was doing less than 70 mph. I now had a pack behind me and another pack a good ways in front of me. Moved back into the center lane where I passed the truck. Cruise started accelerating, at 77mph turned the cruise off. My foot was not on the accelerator. Cruise acceleration was still on eco mode. Speed then decreased as expected. I now have 2 instantaneous of where the cruise control accelerated the vehicle passed the set speed. I now have 1 instantaneous of where the vehicle would not stay in its lane. Note. I like my Subaru Outback very much. It is quiet, comfortable and easy to drive. However, I believe the incorrect functioning of the vehicle on the above two dates warrant documentation for further safety investigation. Neither the dealer or Subaru has yet been informed.

Tl-the contact owns a 2020 Subaru Outback. The contact stated that while the cruise control was engaged without warning the contact lost control of the steering and the vehicle defted to the left. At that moment the contact managed to reagin the steering and control th vehicle. The dealer (miller hill Subaru 4710 miller trunk hwy, duluth, mn 55811(218) 722-5337 ) was contacted and schedule a diagnoses test to be performed. The vehicle was not repaired. No daignses test was done at thi time. The manufacturer was not made aware of the failure. The failure mileage was approximately 600. Ck.