Automatic Emergency Braking problems of the 2022 Subaru Outback

On September 27, 2025 at approximately 1:15 pm, I was traveling southbound on minnesota 371 just north of nisswa, minnesota. I was towing a pontoon boat trailer with no boat on it. I was traveling in the right lane as I approached the county 29 / wilderness road intersection. 371 at this point curves gently to the left. A vehicle in front of me was in the right turn lane to turn west on county 29. A motorcycle with passenger was overtaking me on the left. The automatic emergency braking system incorrectly triggered for a few seconds as I approached the turning vehicle. You can see the indication of the triggering in the heads up display leds in the lower left of the video, starting at 13:15:42 and continuing for a few seconds. I could feel the trailer fishtail on the back of the car. My primary safety concern was the overtaking motorcyclist in the left lane. I also wonder what would have happened would I have had a fully loaded trailer, as opposed to an empty boat trailer, on the back of the car. I have a dash cam video of the incident, but it is over 300mb and can't be uploaded to your site. It is file 20250927_131517_51601f. Mp4.

My eyesight device stopped working correctly when I had the interior cleaned and the front windshield was spray cleaned. "obstacle detected" warnings started popping up and slowing down the car. Per the dealership, this was caused by the backsplash from the cleaner and now the entire device has to be replaced at a cost of $3300. Subaru later offered to replace it for $1800. I wish I was told to only spray the cleaner on a cloth or this could happen. Now I have to replace it or it could suddenly stop the car on the highway.

Last year, my car would not start up again after the start stop feature activated in an intersection. This is after leaving the dealer who told me the car was fine. I’ve since replaced the battery. It still is sluggish to start at times. It is especially bad starting when start stop is activated. I turn the feature off every time I start the car. I’m worried every time I take a long trip I will get stranded. The dealer cannot find anything wrong with it they say. The automatic braking system is also horrible. It goes on prematurely and I’m sure damages the car.

Several months ago Subaru updated the software in the above mentioned systems. Ever since the systems have become overly sensitive to the point of locking breaks up on the highway, at highway speed, for no obstruction. This has taken me from highway speed to a complete stop in the middle of the number 2 lane on several occasions.

My brakes failed as I was pulling up to a curb as I attempted to break to put my car into park my breaks failed to engage. My vehicle is also equipped with emergency braking system that did not engage my vehicle crashed into and through a 7/11 while I was breaking the entire time manuall! the vehicle would not stop and did not stop until it hit the back wall of the store inside.

Pulled into a parking space at the village green strip mall, applied brakes and immediately, the engine accelerated and lunged my vehicle into another car that was parked in the parking space in front of my car. When the car accelerated, the brakes did not work. I reversed the car since it continued to accelerate into the parked car in front of me and the car went back as fast as it was accelerating forward. I put the car into drive since I had parked cars behind me as well. The car accelerated forward at a very high rate, I did not have brakes, I guided the car between parked cars as best I could but could not make a left turn and the car drove into a brick building in the strip mall. I opened a claim with Subaru corp, case #230508-190-1112.

The entire electronics system resets while driving, all driving metrics, speed, eye-sight/collision detection shows reboot screen, and infotainment system goes blank for several seconds. It would appear that none of this vehicles safety systems or speed indicators are online for several seconds up to 20 at times. I have tried to catch this on camera, but since I am the sole driver of this vehicle, I am rarely in a position to safely operate my phone. It has been going on since I purchased the vehicle, but I am seeing more and more posts with other drivers and the same issue.

On a reoccurring basis, my Subaru will randomly slam on the breaks, detecting an object that isn't there. Dealership has done nothing, and Subaru of America has ignored my complaints.

On multiple occasions my car has braked on its own when there was no reason to. It has happened on at least four (4) different times and has been taken to Subaru of kennesaw to be looked at. Unfortunately the dealership has been unable to duplicate the problem. When I took my car back to the dealership on September 28, 2022 for this I contacted Subaru of America and they had an engineer, kevin triplett come and get the data off the event data recorder in the vehicle. The engineer verbally said they have pictures from each time my car braked on its own and advised there was nothing in front of me. He said it is an eyesight issue but they cannot adjust the eyesight and they cannot fix the problem. The car just brakes without warning the engineer said this can happen if the eyesight sees a mailbox, cars to the right or left of me, trees, curbs and even a change in color in the roadway. This has continued to happen and now Subaru of America will not take my calls nor will they respond to my emails. I have asked for a copy of the pictures, a letter stating their findings and a letter stating my car is safe to drive but they will not issue this to me. This has been going on since April 2022. I am afraid I am going to be in accident one day when the car brakes on its own if someone is behind me and not paying attention.

Vehicle navigation system crashes with a black screen once or twice a day. While the system is rebooting, navigation, eyesight and reverse automatic braking are disabled. Needless to say, this is very distracting and especially bad since eyesight is required to avoid a collision. This has happened multiple times over the 11 months that I've owned the vehicle.

Main wiring harness / main electrical system malfunction, causing all dash lights to consistently be on. Which in turn prevents all of the adas functions to no longer work. Vehicle has now been in 2 accidents which could have been prevented by these safety features. Vehicle had had main harness replaced at dealers cost at dealership , and one at cost of insurance, problem remains unfixed/unfixable. Vehicle is specifically 2022 Subaru Outback onxy xt.

In 3 months of owning this vehicle, the auto emergency braking (aeb) system has spontaneously triggered with no cause at least a handful of times (multiple incidents). I am driving with no danger or risk of collision and the vehicle will slam on the brakes and make horrible noises. Not only is this incredibly frustrating, but in an urban driving environment, it is incredibly dangerous.

I have videos. I have been having major issues with a lot of aspects of the car. However, the most concerning is the obstacle detection going off randomly when there is nothing in front of the car, and the other major issue is that the lane assist feature keeps pulling the car out of the lane I am in. Randomly throughout a cruise control drive, the car will pull towards an inner lane. I fight with the car to keep it in the correct lane. If I relax my grip even slightly, the car pulls me into the other lanes of traffic. I am finding that it is most determined to pull me out of my lane when there are cars in the lane next to the one I’m driving. In other words, it never tries to pull me off the road. It always tries to pull me into other lanes of traffic. I’ve been driving the car for 6 months. It’s been doing this since the first month.