general problems of the 2025 Subaru Outback

April 3, 2026: my 2025 Subaru Outback premium (VIN [xxx] , 2,052 miles) suffered simultaneous failure of multiple safety-critical systems due to corrosion on a can bus pin in the driver door wiring harness (Subaru part #xxx) at its dash harness connection, caused by water intrusion into the cabin. Trip start: eyesight, collision avoidance, blind spot, and lane assist all offline; brake indicator illuminated with no brake engagement. Minutes later, airbag warning activated. Dealer service advisor described the dash as "lit up like a christmas tree. " while reversing through a 3-point turn on a commercial drive used by heavy trucks, I lost steering at single-digit speed. 60 seconds further would have placed me on an inclined high-traffic road near a freeway interchange. Vehicle was towed by Subaru from the failure location. Confirmed by authorized dealer driveway Subaru of moon township (invoice #680646, warranty claim). Subaru ssm4 scan recorded 17 unique dtcs across 10 control systems, including c1460 brake booster abnormality; u1131 lost comm power steering control module; u0151 restraints control module; u0122/u1122 vdc; u0126 steering angle sensor; plus multiple eyesight faults. Dealer documented moisture on both a-pillars, driver kick panel, standing water in cupholders and center console. Prior intermittent symptom: passenger seatbelt alarm on empty seat, two occasions in prior months, consistent with past-status u0151 on scan. Dealer cleaned the corroded pin but did not identify or seal the original water ingress point. Vehicle remains in dealer possession. Subaru of America customer advocacy case #xxx-xxxhas declined repurchase/replacement, stating vehicle is "operating safely as designed. " I dispute this conclusion: the ingress source is unremediated and recurrence risk has not been addressed. Repair invoice, full dtc scan, soa correspondence, and owner statement available on request. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

2025 Subaru Outback onyx edition purchased 3/2025. Approximate mileage at time of incident 7000. On 2/10/25 around 6am car is remotely started with Subaru app from iphone on flat gravel surface. Car was in park. Go out car not there moved almost a car length down a hill left turn then over an embankment into a ditch where it finally rested still running in park when found it. Why or how is this possible when done this before no issues. Took to dealership checked visible damage snapped bumper back in get hood and grill shutters checked by body shop. Stating no malfunction and said safe to drive until we did that. One week later the car is started and all sorts of lights appear on dash took back to dealer additional problems found in front end and underneath. Told us we could still continue to drive it with lower core support damaged. Why did lights come on week later no airbags deployed when hit ditch. No notification or contact on app when crash happened and how was the steering affected when vehicle was in park. So many questions no definite answers yet? definitely a major safety concern. Left with new vehicle damage at this mileage and we feel we are not at fault.

While driving, the head unit, which gives you access to many of the safety features like auto braking etc, blanks out and goes completely dark. It happens without notice and is random in nature. On this particular vehicle it has happened at least four times. It does come back on but it is not immediate and the amount of time that it is out is variable. This can happen regardless of where you are driving and is very concerning because when the head unit is dark and not working you lose control over a lot of the important functions in the vehicle and it makes you doubt whether those systems are working properly.

Unprompted intermittently while operating the vehicle pop up advertisements will appear on the infotainment system advertising sirius xm radio. This is very distracting as it requires focus to be taken off of the road to bypass the ad to return to normal radio screen functions.

I am submitting a safety complaint regarding my Subaru vehicle’s infotainment system. The system displays unsolicited, full-screen siriusxm promotional pop-ups while the vehicle is in motion. These ads override the current display without warning. Most recently, a siriusxm trial offer appeared and took over my entire screen while I was driving over 60 mph on the highway at night. The sudden change in brightness and the complete obstruction of the display were extremely distracting. It required my attention to dismiss, creating a dangerous situation at high speed. This is not a one-time occurrence. These ads have appeared multiple times, and I have no option to permanently disable them. I did not consent to advertising in my vehicle, much less advertising that interrupts the display while driving. A vehicle’s infotainment system should never display promotional content that interferes with safe operation, especially while in motion. This behavior poses a clear distraction risk and compromises driver safety. I am requesting that the NHTSA investigate this issue, as manufacturers should not be pushing advertisements that override critical vehicle interfaces during active driving. Thank you for your attention to this matter.

I purchased my car on [xxx]. Since then I have now had two incidents where I was driving on the expressway and the computer completely shuts down. Engine is still active but the dashboard goes black, air conditioning turns off, turn signals don’t work etc. I brought it back to gerald Subaru of naperville and they told me the first time that they had not done the factory reset when they first got the vehicle. They explained to me they fixed the issue and it would never happen to me again. It happened again to me yesterday on the expressway. I was put in a very scary, very unsafe situation that I never thought I would be in because I bought a Subaru, the “safest” car on the market. Come to find out my service paper work states that gerald Subaru did not do a “factory reset” when I brought it in the first time. They claimed I said the engine light turned on and then the dashboard turned off, which is not accurate and I have an email and photo to prove that. I would like answers as to why my brand new 2025 Subaru Outback is failing. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).