Door Latch Problems of Subaru Outback

Tl the contact owns a 2020 Subaru Outback. The contact stated that when the vehicle was shifted out of park into gear, the driver's and passenger's side rear doors locked while the rear hatch unlocked. The contact stated that with the rear hatch unlocked the dome light made it very difficult to see while driving at night. W&l Subaru (535 point township dr, northumberland, PA 17857 (570) 473-3432) was unable to fix the vehicle. The rear hatch mechanism was replaced however, the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was 8,900.

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The contact owns a 2007 Subaru Outback. The contact stated that the driver side front door would not unlock. The key fob and the inner buttons worked intermittently to lock and unlock the door. The vehicle was taken to the dealer approximately six times and they could not duplicate the failure. The current mileage was 6,000 and failure mileage was 5. Updated 09/12/07.

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Consumer states that latches, locks and hinges are rusted. Dealer stated nothing we could do. Vehicle's warranty expired.

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When inside of the vehicle and doors are locked from inside of vehicle, doors will open without prior warning. Doors on driver's side will open. Passenger's side doors are doing samething. Dealership fixed defect the first time, but vehicle is still having same problem.

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Consumer states there is a safety defect regarding the door catcher.

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Consumer states there is a safety defect regarding the door catcher.