Electrical Infotainment Problems of Subaru Outback

The contact owns a 2018 Subaru Outback. The contact stated that while reversing, the display screen image was glaring and cloudy. Additionally, the infotainment screen failed to function properly and made beeping sounds, distracting the contact while driving. The vehicle was taken to an independent mechanic, who determined that the infotainment screen had delaminated and that the head unit needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 74,000.

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The contact owns a 2019 Subaru Outback. The contact stated that while driving at various speeds or parked, the infotainment system and screen would make an abnormal noise as well as the screen will flash. The contact stated that the navigation and bluetooth will malfunction. The vehicle was taken to a dealer where the failure was diagnosed as a malfunctioning audio unit that needs to be replaced. The contact stated that the repairs were not completed as the dealer was unable to receive the parts as it was on backorder. The manufacturer was not made aware of the failure. The approximate failure mileage was 34,000.

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The contact owns a 2018 Subaru Outback. The contact stated that while driving at various speeds, the infotainment system screen operated inadvertently and a notification alert sounded. The vehicle was taken to a dealer where it was diagnosed that the head unit needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 77,000.