Warnings Problems of Subaru Outback - part 1

The eyesight assist appears to be working intermittently since the car was purchased. It stops working without any apparent reason, regardless of whether it is a sunny day, cloudy, or rainy. The assist stops working without any proper reason. The lane departure warning also appears to be either not working or malfunctioning at times. Even if I am within the lane, it still makes warning sounds at times and shows yellow lines on the screen.

Several incidents: 1) I was on a 3 lane road and gained some speed to get around a car, when I got into the other lane the car collision warning came on and slowed the car down significantly b/c it detected a car that was at least 300 feet in front of me. That is too far for a car accident. I was told by the dealership that the alogorithum between speed and object detection is what made the car react that way. Essentially it calculated that at the speed I was at I would have overtaken the car in front of me despite the fact that it was hundreds of feet away. This is dangerous and in no way would I have kept that speed and overran that car, besides I was getting back in the other lane to get on the interstate ramp in less than 100 feet. 2) I have small kids, in the morning I unlock the car and load them up into the car while I go back and forth to the house to get the rest of my things. I then started the car heading to my destination. While on the interstate my car kept trying to drag me back into a lane despite me wanting to change lanes. Turns out while I was loading my kids in the car they were searching for their "kids bop" radio station and hit all sorts of buttons, changing my button selection. I did not know how to change it back without reading the book. I had to pull over to the side of the interstate to google how to change the features. I was late to work and completely stressed out. The buttons shouldn't be that easy to change. And frankly shouldn't exist, they are dangerous. 3) today I pull into my parking space at work and the bush in front of me is overgrown, the collision detection system detects the leggy limbs of the bush and slams on breaks flashing the collision notice. My head jerked forward and all of my belongings in the front seat of the car fly forward. This car has a mind of its own. I'm not driving the car, its driving me. These features are dangerous and I want them removed. This car is going to kill me!!!!!!!!!!!.

2025 Subaru Outback has been to the dealership three times for software issues. Cruise control, back-up camera, rear collision system, eyesight system all operate some of the time and other times they do not work at all. Software recall in March 2025 and fix was not successful. In may of 2025, dealership reinstalled entire software system. Same safety functions are again not working all the time. Vehicle returning to dealership on July 15, 2025 to try and rectify safety issues associated with the software. No accidents. Safety functions just turn on an off over the past three months.

I purchased this vehicle in may 2024 within 2 months of purchase the eyesight function malfunctioned. I took it back to the dealership where I purchased it and they attempted to diagnose it at cost of parts and I ended up paying a few hundred dollars for that repair. That didn’t work and they offered to attempt something else but this was just guessing. Then a few months down the line I receive a post card in the mail for a ‘warranty extension’ on the exact issue I am having. I take it to the Subaru dealership once and they had me return a second time saying they couldn’t diagnose it at that time because the lights that appear on and off weren’t appearing for them. Returning a second time they said they were able to diagnose the issue but the warranty only covers 75%. The remaining 25% that’s left to me comes to $1098. 34. The issue I have with this is being it is a safety concern. The features eyesight provides are to be additional safety features. The biggest one being the cruise control that has gone out on me while using it. Going high velocity down the freeway using it and it shuts off completely, luckily I it hasn’t caused an accident and there hasn’t been anyone behind me when it happens and no one to close in front of me but this has happened on multiple occasions to myself, my boyfriend and most recently a friend when we went out of town when I didnt think to inform her of it. We no longer use the cruise control being it is scary and a risk to our safety. I have escalated to Subaru of America who says that it is a warranty extension to care for their customers but the representative I spoke with denied it being a known issue. He says the warranty expired in 2016 for my vehicle but Subaru extended it as to care for the customers. With that in mind I do not think I’m the only one with this issue and concern or else why would they put this extension out if they’re no just trying to be compensated and avoid a recall for the issue.

See all problems of the 2014 Subaru Outback 🔎.

The Subaru front camera incorrectly detected a hazard. The automatic braking system engaged and locked the steering. I skidded off the pavement, causing damage to the car. At the time of the accident, the blind sight warning lights flashed on the dash signaling that they were disabled. I was going very slow in a driveway. No personal damage just property damage and damage to the car. I have let the insurance company know about the issue and the collision center. I have had periodic instances where the warning signals of blind sight disabled have come on the vehicle. I informed Subaru in August 2024 about the issue at my last maintenance appointment. There is also a software update required on the vehicle. I asked Subaru to update the software in August 2024, but I was told by a service technician that it was not possible to update . I had to make a separate appointment for the software update as it took a long time.

See all problems of the 2020 Subaru Outback 🔎.

Was at a stop in the middle lane going to turn left, got hit straight head on by a driver driving in the middle lane. His air bags deployed, none of mine deployed. The front end and drivers side of the Subaru was impacted.

See all problems of the 2017 Subaru Outback 🔎.

Parasitic drain cause by the can system, which causes the battery to randomly die, batter has been replaced, alternator and starter have been tested. When the battery has low voltage this also shuts down the cars safety features like forward collision and cruise control. The head unit in the car is also malfunctioning, causing it randomly turn on and off while driving, button s being pressed on their own which is a huge distraction while driving. Subaru has not been willing to assist.

See all problems of the 2019 Subaru Outback 🔎.

My 2016 Subaru Outback has gone through 5 batteries since purchase in 4/2016. The reason for my contact with you is that the navigation function “eyesight” has been problematic for at least two years and began with the third of five batteries. The function stops working randomly at any hour of the day and in all conditions. This year it went off and on in excess of 300-400 times. Each time it stops, cruise control, lane warnings, etc. Are off. This can be harrowing with highway driving. On the three occasions I took it to the dealer the past two years they could not find a cause. After I replaced the battery again recently, they reset a dcm whose warranty had been extended by Subaru and that I brought in myself. There have been a number of parasitic drain tests, some finding a drain, others not on the batteries when the car was returned to me, the navigation system went off only once that same day but I presume it will go off in the future. I do not find the car or system reliable. The problem appears to be exceedingly hard to diagnose. Since these are the types of systems used with automatic and self driving car functions, I thought it important that you be made aware of the hazards these systems present.

See all problems of the 2016 Subaru Outback 🔎.

The eyesight system on my 2023 Subaru Outback will suddenly stop working. It will go out in all conditions, mornings, afternoons and evenings. Sometimes it will go out a a minute or two. Other times it will be out for hours. Since the feature is involved with automatic braking, this poses a safety hazard if there is any kind of driver distraction that occurs, even if it is from an external source like another vehicle. This has been brought to the attention of the local Subaru dealer for a fix. It worked for a period of time and is happening much for frequently now. Many of the other driver monitoring systems in the car have similar issues.

See all problems of the 2023 Subaru Outback 🔎.

The infotainment system in my 2019 Subaru Outback glitched/ stops working randomly. I have a video of the touchscreen glitching and making selections betweens apps by itself. Also, I've started having random alerts pop up on the dash, such " obstacle ahead" when there is not an obstacle ahead or "roads may be icy" when it is 60 degrees outside. I reported it to Subaru, which they advised me to take it to crown Subaru to have them take a look at it and they can submit a claim. I took it to the crown Subaru & when I told them the problem, the lady that helped me stated, " yeah, this is common, I know exactly what your talking about. " she then called another employee and told him she needed a quote for a infotainment center that was delaminating and was making selections on it's own. A week later I received a call from Subaru stating they would pay $500 of the bill as a one time goodwill gesture. The quote from crown Subaru was for $900.

A small horizontal crack recently appeared on my Outback's front windshield while it was sitting in a garage overnight. The crack started from the passenger side and has now crept over to the middle of the windshield. Previous to this incident, the car had been sitting unused for over a month, so there was no opportunity for rocks or other debris from the road to cause the crack. This is the second time that the windshield has developed a crack out of thin air. I have replaced the windshield at least five times since owning the vehicle, in addition to having small chips from rocks repaired twice. These incidents are potentially dangerous and could possible interfere with the vehicle's automated systems such as collision detection and cameras.

I subscribe to Subaru star link from the time I first purchased our Outback in 2019. The system does not continuously perform correctly. I have taken our Outback to the dealer and they try to recalibrate the unit, but it does not continue to perform correctly. In March of 2023 I was in an accident and star link did not notify the police. When we called the police they stated that they received no notification from star link. On February 23, 2024 youngsters tried to break into our Outback the police saw this incident and expressed surprise that star link gave them no notification. Can not manage to get star link to continuously work. Unit does not give traffic warnings.

The front collision warning does not work in this car. When coming within 5 feet of the car in front of my vehicle at higher rates of speed my car offered no warning indication nor did it brake. Pre collision braking is turned on. Lane departure all functions is turned on. Driver monitoring system is turned on. I took car in to have it evaluated and colonial Subaru in feasterville told me all systems were fully functional.

See all problems of the 2024 Subaru Outback 🔎.

My Subaru is equipped with "eye sight". The major safety device failed. It didn't even slow me down. I had a crash that involved two vehicles and my own. Both other vehicles were seriously damaged. Mine was totaled.

See all problems of the 2015 Subaru Outback 🔎.

In the last approximately 8 months my car has deployed the forward collision warning--slamming on the brakes-red lights flashing on the screen-seat belts locking--for no apparent reason. Nothing was in front of me!! twice I was in a local construction zone with cars right behind me and was nearly rear-ended!! very frightening experience each time! I took it to the Subaru dealer but they found nothing wrong with the eye sight technology. They did a test drive and it did not do that for them. . But what are the chances that it would occur for them when it has only occurred once a month or so. Contacted Subaru customer line and was basically told unless it could be collaborated by their mechanics -there was nothing they could do. ! unbelieveable!! ironic if my safety features are going to get me in an accident!! I am fearful about driving the car as there is no rhyme or reason to the device malfunctioning and slamming on the brakes. I hope you have some information on this to help me.

My entire infotainment system, including the "eyesight" sensors regularly shut off, or won't turn on upon vehicle start. Happens to the radio and other parts of the infotainment system too. It's been happening since about September 2023. I purchased the car in March 2023.

Per Subaru there is something wrong with the cockpit control module (ccm) that is causing a constant / parasitic draw on the battery. This results in the battery being dead within 4 hours, leaving us constantly stranded. Because the ccm also controls the electrical system, many of the safety features (auto breaking, lane departure, etc) turn off randomly. This is the diagnosis from our local Subaru dealership: cockpit control module is drawing 2 amps. With cockpit unplugged there is still a 1 amp draw. Will need to replaced ccu then figure out where the other 1 amp draw is. Unable to diagnose with multiple systems drawing I have opened a case with Subaru of America, but with no resolution.

In a residential area at night there is a film or tint that covers at least three quarters of the windshield. No problem on bright highways. I complained to three different dealers. They can't confirm because they are not allowed to touch eyesight/camera. I called Subaru USA. Gary told me that it's to expenses and offered me service coupons, insulting.

The eyesight system not functioning and at this point has not been repaired and is available for inspection. Warning notices were intermittent with warning sound’s coming on each time. Eventually the warnings came on nearly all the time. I was alone in the dark and very nervous. No other injury yes the vehicle was taken to dealer, also I took photos as it continued to intermittently occur. Yes there were warning notices that alerted me. Note: dealer states non oem windshield is cause , however windshield has been in vehicle fo nearly 2. 5 years with no issue. Other electrical issue has occurred since eyesight issue.

I was driving and car accelerated without warning. Hit partially open garage door, only stopped after hitting and damaging back wall of garage. Significant damage to car, items in the garage and garage wall. There was no warning whatsoever. As of yet the car has not been assessed as to the cause of the malfunction.

While backing into a parking spot between 2 cars in a parking lot the reverse auto braking engaged. When going into forward the car accelerated and crashed into cement wall about 10-15 feet ahead. Just occurred so no other info available.

The front windshield developed a star crack two inches above the base and in the middle. The crack then expanded upward and to the left, and down to the base. There is no evidence of an impact from any object. The windshield crack was treated with silicone repair. After one day another crack developed from the same source went upward and then to the left in one direction and also down to the base in another direction. This again was treated with silicone repair. I am contacting my insurance company to have the whole windshield replaced. Sine the Subaru Outback has eyesight function this will need to be done through a dealer. This will be the second windshield replacement for this this vehicle for the same reason. Anthony bright tonybright11@gmail. Com.

While driving my Subaru Outback, I encounter a problem where the starlink multimedia system abruptly goes black. Shortly after, the driver information center also goes black. Although the car continues to run, the cruise control, if engaged, and the eyesight safety system shuts off as well. Both systems then undergo a reboot.

Windshield crack caused by either a defective windscreen or incorrect installation. -no evidence of damage prior. -cracked overnight. -on both sides of the crack the windshield was offset, one side being higher than the other. The collision center advised that there was likely a 'bad batch' of windshields Subaru installed.

See all problems of the 2022 Subaru Outback 🔎.

Subarus forward looking eyesight and rear auto braking functions will stop working periodically also the stereo/infotainment system will go blank causing you to no longer access the the safety features of the car or any controls for the heating/ac system.

Purchased a low mileage, 2019 Subaru Outback limited, had 16,407 miles on vehicle, had accident damage reported by carfax. At 27,383 miles an oil leak in valve cover gasket was discovered, Subaru fixed leak under warranty, engine removed. Upon driving the vehicle home following repairs, the car lunged forward through the garage door, into the garage, and damaged vehicle and garage interior as I approached the garage. Sudden acceleration occurred. Vehicle taken on flag bed to Subaru shop for repairs and investigation of incident by Subaru of America. Insurance company provided damage/repair estimate.

I was in a parking lot pulling into a parking spot. My car sped with full power over a curb barrier and hit a parked car in front of me. The force was strong enough to push the car I hit back several inches. My airbag did not deploy. The forward obstacle collision detection did not work. My safety could have been at risk if this happened while on the road or freeway. There were no warnings that day, however a week or so earlier when I tried to drive the car it would not start (new battery installed approx 3 months ago) and all lights on the dash came on. I tried to start it a few times but after smelling gas I left it. Later that day it started with no problems. The car is up to date on services/recalls. It is scheduled for inspection with my insurance company on 11/30/22.

I was driving my 2017 Subaru Outback on a trip from new york to florida. On I-95 in heavy traffic I hit a bump in the road, and at that instant, nearly every warning light on my dash came on, including eyesight, lane departure, and emergency braking. My adaptive cruise immediately disengaged causing the vehicle to suddenly slow (this incident was at highway speed). The "brake" light was also illuminated. Not knowing what happened, I pulled over on the side of the highway and found that the wire to the electric parking brake on the passenger side had disconnected from the brake module. I tried to plug it back in, but it would not stay. I secured the cable with a hair tie and continued on the trip. Approximately 500 miles later, I hit another bump or pothole, and the same thing happened. I checked under the car again, and discovered that the driver side had failed in the same manner. I secured the cable with another hair tie and was able to complete my trip. When I returned home, I discovered that this is a known issue and there is a Subaru TSB published, 06-63-18r. There is no warranty on this issue, and I was charged nearly $750 to fix a known problem caused by a plastic retainer. In my opinion, this issue should be treated as a safety defect and subject to a recall to replace with the newer part. Having all of your vehicle assists suddenly fail at highway speed in heavy traffic is a disconcerting and dangerous event.

No matter what Subaru does the infotainment system which controls the safety systems crashes randomly and weekly. Disabling all the eyesight safety features.

Rab system not working, no foward or reverse cameras work. No climate control access, no radio, no gps, can't access any touch screen controls.

Windshield cracked while parked. Date of crack 9-13-2022 all the electronic safety features rely on an intact windshield to work properly. This crack occurred for no reason. No impact to windshield. Parked in an open parking lot. Not reproduced that I know of. Vehicle will be inspected tomorrow by dealer. 9-14-2022.

While driving at full speed on interstate 80 through sacramento CA while the outside temperature was 116 degrees, most of the more advanced systems of the car failed. I should have taken a picture of the control panel. I stopped the car and pulled out the user manual. Indicators illuminated included eye sight, check engine, tire pressure, and many many others. In fact, there were symbols on the dash that I could not find in the manual after extensive investigation. I attempted to drive the car after letting it cool down. The alerts persisted. I did check the tire pressure in all wheels and they were normal. The following day I checked the car in the morning (the temperature had subsided substantially) and the condition was still present. I made arrangements to go to the dealer, and upon getting into the car at about 2pm the indicators were all normal again. I did not go to the dealer. This may or may not be related to a prior issue which is covered in NHTSA complaint #11480372.

Blind spot warning does not turn on when there is actually a vehicle truly in the blind spot. Visibility in new cars via windows is blocked and insufficient, and the blind spot warning does not activate at the right time. Drivers could easily cut someone off with less than a foot in front of the car in the blind spot, because there is no proper warning. Warning only turns on when vehicle could hit another car when switching lanes. Not before when visibility is limited by vehicle structure and mirrors. Also, touch screens are a huge hazard in cars. Having to look at a touch screen in order to control air or other items is a huge safety hazard. Tactile controls and buttons are much safer. Not to mention touch screens and screens do not work during heatwaves. Car sitting in temperatures above 80 degrees, have major issues with computer screens working. Forward collision and driver monitor warning is also a hazard. Forward collision warning occasionally turns on when there is fog or smoke. Additional warnings distract drivers from actually looking at the road. Driver monitor warning turns on when looking through turns, causing drivers to be distracted and look at why the vehicle is beeping at them instead of paying attention to where they are driving.

I experienced 2 incidences of sudden unexpected acceleration (sua), the second one led to an explosive collision. Subaru asked that I sign the edr release but refused to give me (rightful owner) a copy. With significant effort I obtained a copy of the edr for myself. It is near impossible for the consumer to obtain their rightful copy, significant because it stinks of poor transparency for Subaru to investigate Subaru (see below). Once I obtained my copy, I released the edr to Subaru and my vehicle was inspected by soa at our local dealership. For some untold reason, the vehicle would "not to be released to me" at the end of the day but was held for additional time at the dealership. Later customer "advocacy" informed me that the results of the investigation was that the throttle was active 1. 5 seconds prior to impact and that it was a case of "pedal misapplication". Because I also had the data I was acutely aware of how soa cherry picked data to match their own narrative. I know for a fact what happened considering all the data, together with the actual facts of this potentially fatal accident. I was pulling straight into the parking spot, yet the edr mistakenly "thinks" that the car is turning sharply to the right the entire time (edr shows this and why pbs not active). The electronic sensors are being fed erroneous information. With the steering wheel 'supposedly' at full lock, the power steering pump is told to spin faster to maintain pressure. The computer tries to pick up speed for this and sends an electronic message to open the throttle. The rpms suddenly surge and the vehicle explodes forward leaving only a fraction of a second to react before impact (at which point edr confirms brake was on). Intermittent failures in electronic sensors do in fact happen as experts know. Incredibly, soa refused to hear me. I am concerned for the safety of other Subaru drivers as well as those in the path of a Subaru sua incidence. Ignoring this can have fatal consequences.

While attempting to park in a parking spot with a concrete parking lot stop the car experience an unintended acceleration and did not engage the safety braking system causing the car to jump over the concrete parking lot stops and hit a light lost and concrete supporting barrier behind the concrete parking lot stop. There were no warnings and this caused injury to the driver and passenger. A police report is being issued as well as contact with the car manufacturer. This is the second time this unintended accelerated occurred however this is the first incident where damage to the car and injury occurred,.