general problems of the 2010 Suzuki Kizashi

I have received multiple recall notifications for problems with air bag on the passenger side, and a fuel tank that Suzuki says may crack. It would be great to have these things taken care of, but the repair providers that Suzuki has authorized are both 3 hours away! that means 6 hours total driving time, which is quite unreasonable. Does the NHTSA have any authority to either 1) get Suzuki to authorize a shop a reasonable distance from me, or, 2) have Suzuki reimburse me for recall repairs done at a local facility? I have called Suzuki myself, but they are extremely unhelpful. They made their money when they sold the car, and seem to be extremely unwilling to promote any lasting good will.

The contact owns a 2010 Suzuki Kizashi. The contact had received a recall letter regarding front passenger’s air bag seat sensor. The contact state that she was not aware of warning lights only a short beeping sound when any weight was placed on the seat. The contact took the vehicle to the local dealer, where it was diagnosed and the seat cushion sensor was replaced. The contact later received another recall letter stating that the seat cushion sensor had to be replaced with a newer sensor. The vehicle was not repaired because the dealer did not have the part. The dealer informed the contact that the manufacturer had not responded to a request for parts update. The manufacturer had been informed of the failure but could not provide a timeline on parts availability. The failure mileage was approximately 52,000.