Steering Column problems of the 1999 Suzuki Vitara

The contact owns a 1999 Suzuki Vitara. The contact stated that he has extreme difficulty turning the steering column because it remains in a fixated position. He inspected the steering fluid and concluded that the levels were normal. The dealer stated that although he was experiencing the same failure mentioned in NHTSA campaign id number 98v324002 (steering:wheel and handle bar), the VIN was not included in the recall. The contact would be responsible for the repair costs. The vehicle has not been repaired. The failure and current mileages were 138,000.