general problems of the 2018 Tesla Model 3 - part 2

160 problems related to equipment have been reported for the 2018 Tesla Model 3. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2018 Tesla Model 3 based on all problems reported for the 2018 Model 3.

36 Equipment problem

Failure Date: 01/10/2024

I got into my car and turned on the climate control as normal. The vehicle is always parked in the garage. It was blowing cold air, no matter the temperature setting, or vent selection. There is a message on screen that reads “climate keeper unavailable due to system fault. ” it’s not just that the cabin has no heat, which is uncomfortable, but terrible in much colder climates than mine. The heat not functioning means the defrost feature is useless. Water sprayed onto my windshield while driving this morning and froze! it stayed frozen because I didn’t have a functioning defroster or a warm enough cabin to melt it off that way either. It’s a known issue for Tesla’s, particularly with Model 3s. Tesla has never done anything to rectify it. My car has a resistive heat system, and this is the first time this has happened to me. There was no warning or indication this would happen. Non working in cabin heat may not be a direct safety flaw, but not being able to defrost my windshield for proper visibility while driving is!.

37 Equipment problem

Failure Date: 01/08/2024

The steering wheel horn stopped working about a month or so ago. I can use the Tesla app to make the horn sound but not by pressing the steering wheel. Fortunately, no safety of others or myself have been experienced. No one else has inspected it yet, though I am due to have my state inspection tomorrow and I don't think that it will pass. There were no warning lamps for messages prior to the failure. I think I first noticed that it wasn't working about a month or so ago. I reported the bug on the car texting service but have not heard from Tesla nor received a software update to fix the problem.

38 Equipment problem

Failure Date: 12/29/2023

The NHTSA recently forced Tesla to perform a "recall" including an over the air update that made changes to the Tesla full self driving features. Before the recall I felt very safe driving my Tesla on fsd mode. After the update my car feels much less safe with an almost exponential increase in the number of on screen warnings that distract me and do not increase the safety of the vehicle. We do not need these unnecessary notifications that cause constant distraction from the driver's ability to pay attention to the road. These need to be immediately removed as I feel they will directly cause me to become distracted enough to lose control of my vehicle. We need less distractions so we can maintain focus on the road. Any on screen warnings forces the driver to look away from the road to look at the warning, then we get an additional warning for looking at the previous warning. This causes an endless loop of micro distractions that on long drives lead to increasing frustration and increased sensitivity to them. This is a serious safety concern that that was implemented without Tesla vehicle owner feedback and needs to be immediately rescinded. We actually need to force Tesla to provide less on screen warnings and distractions instead of more to increase safety and driver attention to the road. Thank you for reading my concerns.

39 Equipment problem

Failure Date: 12/27/2023

Got into car after update, screen blacked out, could not to hard reboots. App could no longer see car. Tech support couldn't remote into vehicle or get in touch with it. Had to have it towed to service center. It's been sitting there for 6 days with no diagnosis just an estimate for $530 to troubleshoot the car. This update caused my car to completely be unresponsive and undrivable. I also had a carseat in the car.

40 Equipment problem

Failure Date: 12/18/2023

I had come to a complete stop at the red light for about 1-2 minutes when, unexpectedly, my car surged forward and collided with the vehicle in front of me. Initially, I believed someone had rear-ended me and caused the accident, but that turned out not to be the case. Although I attempted to apply the brakes to prevent the collision, it was unfortunately too late.

41 Equipment problem

Failure Date: 11/21/2023

Intermittently over the past two months, the vehicle has been showing error code rcm_a056 with the accompanying message: front passenger safety restraint system fault service is required I reached out to Tesla and the service estimate was nearly $1500 to replace the airbag "to maintain compatibility with front passenger seat" for $942 and $414 to replace the occupant classification system (OCS) of front passenger seat plus taxes. Basically, they want to replace the airbag and the seat sensor system. Many people on the forums have reported the same issue, which is sometimes fixed by replacing both components, just the sensor, or reseating the sensor cable. This is clearly a safety issue caused by a defect and these critical components should not fail this catastrophically in just 5+ years.

42 Equipment problem

Failure Date: 11/14/2023

"self-driving system" turned into a one-way road, going the wrong way when the road was well labeled. I have had similar problems every time I have activated self-driving over the past 6 years. It is easy to reproduce the issue at any time.

43 Equipment problem

Failure Date: 10/19/2023

I received a warning message that displayed, “front left safety restraint system fault. ” this is an engineering problem as the cables associated easily detach under the driver’s seat. Tesla has been long aware of this problem. They came out to my home and replaced the wire connection by installing sturdier connectors. I was subsequently was charged $329. 40.

44 Equipment problem

Failure Date: 10/19/2023

I tried to open the back door (the rear drivers side. ) I could not get the handle to pop out as it normally does when I push in. I hand to push it very hard to get the handle out and once I grasped the handle I cut my hand on the handle. It seems the chrome wrap on the handle had started to come off some how, which is what was preventing the handle from opening in the first place. This must be a defect as there is no way a person could possibly damage this chrome wrap, as the handles are always tucked away.

45 Equipment problem

Failure Date: 10/15/2023

Car swerved into my lane and horn failed to work to notify them that they were serving. The large push area at the bottom of the horn on my Model 3 does not work. Service told me this was the design in the older models, and has been corrected only in newer models. So that means all older Model 3's have a horn that does not work properly.

46 Equipment problem

Failure Date: 09/15/2023

Charge port door won’t open and charging ports will not unlock when the “unlock charge port” button is pressed on the app. I have to open the charge port door manually. However, the charging ports will unlock when I press the “unlock charge port” button on the touchscreen repeatedly. Previously, the charge port door and charging ports will open and unlock when the “unlock charge port” button is pressed on the app. I have previously requested service, then canceled service once I was informed of the price to replace the charge port door. Recently, I requested service through the app. Before I scheduled a service appointment, there was a pop-up message educating how to open the charge port door. I believe Tesla created the pop up because other users are experiencing the same issue. If that is the case, Tesla should issue a recall to replace the charge port door/charge port apparatus for the Tesla 3 vehicles that are experiencing the problem.

47 Equipment problem

Failure Date: 08/21/2023

Re NHTSA recall 21v00d the rear view back up camera of my Tesla 2018 Model 3 went black on August 21 starting at approx 3pm and remained black for the rest of the day through August 22. I'm planning to check today, August 24 to see if the problem still persists. Lack of the backup camera makes it very difficult to park and to see people in the car's blind spots. I've informed the dealer of the problem but I've decided to have an independent third party repair service take a look to see if the problem could possibly pertain to recall.

48 Equipment problem

Failure Date: 08/20/2023

Received a front passenger safety restraint system fault warning on my Tesla that went away but the service tech claims that they don't see that warning when brought to service center. I am concerned that they are not transparent or not seeing something that I clearly saw. Or if there is some software/technical glitch that displayed it. They were not clear on why it showed to me. The other issue is related to a/c compressor failing due to their software for cabin overheating. I had to pay for the a/c compressor to be replaced but feel that their software contributed to the problem.

49 Equipment problem

Failure Date: 08/18/2023

I was notified by Tesla in early 2022 of recall 21v-00d for a safety issue. I have asked several times to have it fixed. As of August 18, 2023 it is still not fixed and Tesla is still claiming that the parts are not available.

50 Equipment problem

Failure Date: 06/29/2023

Me and my wife cut the finger on vehicle door handle. The thin chrome covering the handles has peeled off cousin hazard. Can you fix your website, I’m unable to upload photos.

51 Equipment problem

Failure Date: 06/05/2023

This is on recal sb-20-31-006 r3. The ball joint of my Tesla Model 3. Squeaks/creaking, when I turn the steering wheel, when I drive slow, drive fast, hit any bump, turn. The noise has gotten louder. I was told by Tesla taht my car does not qualify under the recal due to my VIN#. Requesting assistance to get this fixed.

52 Equipment problem

Failure Date: 05/09/2023

Charging power conversion system component fail to take the full capacity the charging station able to give causing very slow charging. Warranty was not covered and costing over $1500 to fix & replace. When asked that this should be battery warranty, I was turned down and was told that it's not 'part of the battery'. This is safety concern and fire hazard.

53 Equipment problem

Failure Date: 04/21/2023

This is an issue regarding the full self driving software. My car continues to run red lights at which it is already stopped. The light is solid red to the naked eye, and the camera definitely does not show the normal steady blink of a malfunctioning signal. The pitch forward in the video is me slamming on the brakes as the car tries to run the light (about 28 seconds in). I have previously reported this to Tesla on 12/28/21, 8/25/22, 9/21/22, 11/21/22, and 4/24/23. It has happened many more times than that, as I usually don't see a point in reporting the same bug multiple times on the same software version. As far as I know, nothing is being done about this and I have received no acknowledgement of the problem. The fsdbeta@Tesla. Com autoreply states that they forward this information to the correct department. This is, in my opinion, many orders of magnitude more serious than the previous Tesla recall regarding waiting too long at stop signs as this will cause a crash for an inattentive driver. Https://youtu. Be/zvjasdleepu.

54 Equipment problem

Failure Date: 04/10/2023

Computer failure. The car became unsafe to drive because the screen went completely black and could not be reset. The rear view mirrors would not unfold, the car’s cooling system wouldn’t work, there was no way to see the speedometer or the amount of charge the vehicle had and the vehicle would not charge.

55 Equipment problem

Failure Date: 04/07/2023

The Tesla was parked and locked unoccupied with all security features enabled. When I returned to the car the front driver's side was completely crumpled with the bodywork torn , like it was reveresed in to. I was gone about 30 minutes. The car gave no notification on the app, the car alarm didn't activate and the sentry mode did not record the incident. All the things they say the car will do. I called Tesla and was told it works 99% of the time ,(but clearly when you need safety and security it doesn't) they stated that if the car gets hit a certain way it can cause the system to shut down /reboot ,so that none of these systems work. . . Seems wrong that this can be allowed to be the case that not only all the systems fail, that when they do fail there's no backup or way for the car to know something is wrong. That if there is a unexpected forced reboot it doesn't tell you or acknowledge something is wrong in any way . They seem to think that this is ok . I have reported to them and they really didn't seem to care , just said the statement above about it working 99% of the time. . However all the things they say the car can do ,and several reasons you think you are buying the car for with it's increased safety and security, apparently don't work at all. Now I have a 4 figure out of pocket to get the car repaired because I have no way to find the person who hit my car because the none of the cars security or safety warnings worked.

56 Equipment problem

Failure Date: 04/02/2023

My Tesla Model 3 without any warning stopped working suddenly. I could not put the car in drive and there were error messages about climate control and electrical system. I had to get the car towed to the service center as it was blocking my other car in the driveway. The service center in sunnyvale, CA diagnosed the problem to be a faulty ptc heater and has charged me over $1100 to replace it. I beileve it is quite absurd to have a fault in the hvac system render the whole vehicle completely immobile and useless. This seems like a serious design flaw and it could lead to serious health or safety concerns.

57 Equipment problem

Failure Date: 04/01/2023

I am driving on the new fsd beta that Tesla just released to comply with NHTSA's previous recall, version 2022. 45. 13. Despite the claim that this release has addressed these issues, I experienced these today while driving around my town on city streets and on the open highway: as I approached the stop sign at the end of the exit ramp off the highway to my neighborhood street, the car blew right past the stop sign just like it wasn't there. It did this before the current update as well. While this is improved over previous versions, it still doesn't slow down in advance of a new lower speed limit sign to ensure it's moving at that posted new slower speed by the time it reaches that sign, as it should. As you know, it's illegal, e. G. , to continue driving at 45 mph after you've passed a 35 mph sign. But with this latest update, even though the car can "see" the new lower speed limit sign ahead, the car only begins to slow down once you've passed this new lower speed limit sign and then goes about 200 ft before it actually reaches the lower speed. This is still illegal in every state and is a danger to drivers and others. Please make Tesla fix both of these problems fully.

58 Equipment problem

Failure Date: 03/13/2023

The issue is with autostart, enhanced auto pilot and lane departure warning. I paid for enhanced auto pilot. This car totally relies on cameras. 1. In the slightest occurrence of rain, it complains about one or more cameras malfunctioning or out of vision. This doesn't happen often in full self driving version. For early adopters of model3 fsd, manufacturer updated the cameras. However they did not do that for early enhanced autopilot customers. 2. For the same reason, on a 3 lane or more highway, on autopilot when one moves from speed most lane and if there is a truck on the slowest lane, the camera shows somehow that the truck is on the middle lane when it is not, and hence the software assumes an impending crash and pulls you back to the speed most lane, giving no time for anyone behind you to think anyone, and leaves yourself in a dumbfounded state. 3. Without the upgraded cameras, autopilot is prone to accidents. 4. Car tent to automatically brake when sun directly shines on the driver or there is a bridge in front of you while on autopilot. I believe this has something to do with the older version of cameras.

59 Equipment problem

Failure Date: 02/03/2023

After software update 2022. 44. 30 ptc heating failed. No warning lights, just failure to keep cabin warm.

60 Equipment problem

Failure Date: 02/01/2023

Heater suddenly stopped working. Will not produce any heat or defrost windshield. Passenger/driver safety affected by lack of warmth in extreme cold and visibility while driving with iced windshield. 35,000 miles on well maintained vehicle w no damage or accidents. Dealer states that resistance heater and wire harness will need replaced. No cause identified.

61 Equipment problem

Failure Date: 02/01/2023

Oem chrome on door handles is a thick metallic wrap over plastic. Over time the chrome wrap delaminated on 3 out 4 handles. This results in very sharp metal edge that presents a laceration hazard. Just wanted to share this in case others have this issue. It's not a serious issue but it definitely is unsafe and it might be good to warn others.

62 Equipment problem

Failure Date: 01/11/2023

The manufacturer pretended the backup camera recall for the vehicle didn’t exist and attempted to charge me for the repair. Even after I pointed out that the recall covered exactly what was wrong they said it wasn’t covered and provided no further information explaining why.

63 Equipment problem

Failure Date: 01/05/2023

Hi, I did order Tesla in 2016 and delivered car in June 2018. Beased on the software updates, and recalls , Tesla was not about to full fill any of the recalls. Apart from existing recalls , I did notice couple of other issues with this my car . One of them is unable to configure /activate cabin camera , even though camera with pre installed hardware. I did try to contact Tesla , as per their episode, 2018 Tesla models come with older computer/processor, and it not support cabin camera. & I have to pay $1000 +tax in order to make it active. They also said , I did not purchased 'auto pilot feature '. That way camera is not active. But newer models of does work without ' auto pilot feature'. That means older Tesla model3 computers of Tesla' must be recalled, because of poor computer design. Is there anything I could expect help from NHTSA? thanks solomon.

64 Equipment problem

Failure Date: 12/27/2022

We're a us military family and are going to be stationed overseas. The us army will not take our Tesla Model 3 into a storage facility while we are gone because there is still an outstanding safety recall notice associate with this vehicle. Nhtsa recall # 22v702. We are leaving in less than two weeks and we can't get our vehicle into storage without all safety recalls being fixed (even though it is only an over-the-air recall). We also can't even sell our car because it is illegal to sell a car that still has unfixed recalls! argh!!! can you please put pressure on Tesla to fix this issue and send out an over-the-air fix? we're stuck and stressed right now and we have to go overseas regardless of this Tesla matter being fixed or not. And no, we can't even leave our Tesla with someone without getting a power-of-attorney to let them put it into us military storage in the future. This is a mess! please get Tesla to fix the safety recall #22v702.

65 Equipment problem

Failure Date: 12/16/2022

Cabin heating unit failure during winter with temperatures in the 10-20f range, loss of front window defrosting/defogging leading to poor visibility. Problem was confirmed by dealer and heating unit replaced at dealer service center, dealer now has possession of the broken heating unit. There were no indications that the unit was about to fail, until it stopped making hot air and reported a "climate system fault" when trying to select heat/defrost, it stopped working while the car was in use. The heating system stopped working around 12:30 on Friday and did not work all day, tried rebooting the head-end computer to no effect. Started working at 9am the next morning for a few hours, but stopped working while driving around 12:30 again and didn't work for rest of day, worked for an hour or so the next day and again an hour or so the day after that. The vendor was able to get an appointment on Monday to replace the unit and had the part in stock so this was failed from Friday mid-day to Monday afternoon, the new unit is installed and is now working so far. As far as I know, the heating in this model is a simple electric resistive heating element, so it is not clear to me how it could fail without a manufacturing or design defect, the car is only 3y old.

66 Equipment problem

Failure Date: 12/16/2022

On December 16, 2022, Tesla made an over the air firmware update to my Tesla Model 3. The car's user interface (ui) screen subsequently began to make erratic and random visualizations. The screen displays motorcycles, trucks and human bodies that are not actually present. The screen fails to display objects, such as other moving vehicles, that are present. The car was towed to the Tesla sacramento service center. The technician determined the screen was functioning as expected, and no "fix" exists. The technician also noted the screen's problems will eventually improve over time with firmware updates. The service advisor told me to ignore the screen when driving. The screen is large and within my field of vision. The safety features of the car includes the ui screen to display objects around the car, both while in motion and at rest. The ui screen continues to malfunction.

67 Equipment problem

Failure Date: 12/14/2022

On December 14, 2022, around 5pm, in slowly moving rush hour street traffic, my 2018 Model 3 shut down completely. This happened twice more within a few minutes. The car was towed to the Tesla sacramento service center. Technicians could find no valid reason for the car shutting down, excepting to say that the driver was not fully seated. I did not change my position in the driver seat. The service advisors could not say how it was determined that the driver was not fully seated. The only mention in the Tesla manual for interference with the driver seat sensors is a caution about using seat covers. I do not have a seat cover.

68 Equipment problem

Failure Date: 11/27/2022

One lovely frigid winter day, my son woke up really ill. We had to take him to the hospital, which is roughly 30 min from our house. In our rush, we didn't grab hardly anything to bring with us. Just a small blanket for him so that we could get out the door. Once we got in the car, we got the lovely "climate control unavailable due to system fault" error. We have not had heat since. Our son who is only 10 months old had to be driven back and forth in our car. It was only 30 degrees outside, and basically the exact same temp in the car. We had seat heaters, he did not. It was bad. Fast forward, we put in a service request. I started researching the issue and realized this is a widespread issue. We couldn't use our defroster at all either which is a huge issue here in idaho. We brought the car into the service center the day after thanksgiving. We mentioned to them that we thought this was a widespread issue and wanted to know what they would do to remedy it. They didn't entertain that at all and seemed to think this was just an isolated event. Our loaner is a 2018 model s 100d. Super cool!! we haven't driven a model s before, and we are enjoying it. We picked up the loaner around 5pm the day we dropped off our car at the service center. When I get in the loaner car, I see that it needs an update. I hit the "schedule update" button. I stuck with the recommended 2:30 am update suggestion since I will be asleep anyway. Now it is Saturday. We drove the car to a couple of places that day, and it is doing just fine. Sunday rolls around, and we need to run to the store. Upon getting in the car, it throws the exact same error as our Model 3. Climate control is unavailable due to system fault. Now not only is our Model 3 in the shop, but our loaner car is having the exact same issue right after it received an update. We are hoping for help. This seems like a huge widespread issue for Tesla owners and Tesla is not taking any accountability.

69 Equipment problem

Failure Date: 11/22/2022

There is a recall on the trunk of my car: NHTSA recall: 21v-00d it has been a year and Tesla has not contacted me to perform the inspection or repair on my car.

70 Equipment problem

Failure Date: 11/19/2022

Water/liquid entering cabin from behind glovebox. Potentially affecting computer and other electronics. Also could affect the ac system and its intake air filtering. Possibly adding mold growth due to the excess moisture entering from the outside. When it rains, the water will gush through into the front passenger’s feet on occasion. This is possibly from pooling water in the intake within the front trunk. When activating the air conditioning in the car after sitting in the rain, it will spill over into the front passenger’s mat. This issue could additionally damage the floor with rust over time if a weather proof mat is not in place. Tesla service will charge the customer when out of warranty, even though this is an issue that should not occur in any vehicle. Thank you. P. S. Photos of puddling water taken from a video made during the occurrence of the issue.



Model 3 Service Bulletins
Model 3 Defect Investigations