general problems of the 2018 Tesla Model 3 - part 1

During a routine inspection by an independent mechanic, it was discovered that the front lower compliance link (control arm) bushings are severely cracked on both the left and right sides of my 2018 Tesla Model 3. Both the compliance links and the lateral links require immediate replacement to prevent a catastrophic structural failure. Tesla service has provided a repair estimate of $2,012. 00 to fix the issue, which they are refusing to cover under warranty or past recalls. Safety consequence: cracked and failing compliance link bushings compromise the structural integrity of the front suspension. If these suspension links completely separate or fail while driving at highway speeds, it could cause an immediate loss of steering control, severe wheel misalignment, or a wheel detachment, creating an extreme risk of a high-speed crash. Relevance to active investigations: I am filing this complaint specifically to be included in the NHTSA's active preliminary evaluation (pe26006) regarding front lower suspension link detachments on 2018–2020 Model 3 vehicles. The failure of my vehicle's compliance links demonstrates that the front suspension components on early Model 3 production units are experiencing premature structural degradation and wear that goes well beyond the scope of Tesla's previously limited lateral link recalls (23v-235 and 21v-835).

2018 Tesla Model 3, VIN [xxx], approximately 58,736 miles. Front lower suspension lateral link (fore link) separated from the subframe on the right (passenger) front. The fastener that attaches the link to the subframe backed out and is missing. The link is hanging down and the right front wheel sits at a visibly different angle compared to the left, indicating the alignment has shifted. I discovered the hanging component while the vehicle was parked; there was no impact or off-road use. The vehicle is not being driven and is being towed to service. This is the same failure mode addressed in NHTSA recalls [xxx] and [xxx] (Tesla [xxx]) and currently under investigation in [xxx]. My VIN is not included in either recall per the NHTSA VIN lookup. Photos of the separated link and wheel angle are attached. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I was driving normally and drove in a dip in the road. The vehicle went completely into auto drive, leaving me helpless behind the wheel. It spun and swerved wildly for 30-45 seconds on a neighborhood street resulting in the left rear tire and the rim being mangled. When it was spinning out of control, the left rear tire was seemingly stuck, dragging in whichever direction it chose. Thankfully, no one, pedestrians or other vehicles were injured or damaged. This was a truly terrifying experience.

I am reporting a front suspension failure on my 2018 Tesla Model 3 dual motor, that appears relevant to NHTSA preliminary evaluation pe26006 and similar to recall 23v-235. While driving slowly in a parking lot, I heard a clunk and felt the front wheel/steering alignment become slightly skewed. After entering the highway, the vehicle developed severe vibration and became unstable and difficult to control. I exited and stopped as soon as safely possible. While attempting to park it at a curb, during reverse, the suspension entirely collapsed and left front wheel was then severely displaced and the tire was rubbing the wheel well. Tesla inspected the vehicle and confirmed: “the left lateral link was found detached with missing hardware. ” Tesla also found the left front halfshaft detached from the drive unit. Tesla replaced the front subframe, both front lower lateral links, both front lower compliance links, the left front halfshaft, and performed an alignment. Total cost was $6,328. 96. The failed parts were replaced by Tesla; I do not know whether they remain available for inspection. This failure created a serious risk of loss of vehicle control at highway speed and could have endangered me and surrounding traffic. The problem was confirmed and inspected by Tesla service. There was no collision or other discrete impact event that I recognized as causing the failure. There were * warning lights, warning messages, or other vehicle alerts before or during the failure**. The first noticeable symptom was the clunk in the parking lot, followed by the skewed steering/wheel position and later severe highway vibration. I have pre-repair photos showing the displaced wheel, tire contact, and detached suspension component, as well as Tesla’s final repair documentation. I request that this incident be considered in connection with pe26006 and recall 23v-235.

Lots of creaking and grinding noises coming from both front upper control arm bushings. Steering starting to become less stable.

As I was backing out of the driveway I heard a strange noise and the steering started feeling crunchy. I parked the car and when I got out I saw a very large bolt on the ground that appears to have dropped out of the car. This seems to be the same issue as described in safety recall 23v-235. Tesla is saying my VIN isn’t included and not covered despite the safety recall expiring including this manufacturing date range.

On July 10, 2026, while driving, I started to hear a rattling metal noise coming from under the right front side of the car. When making turns, the noise gets louder, less when driving straight. When I got home, I looked under the car and found a large metal piece hanging down adjacent to the right front tire. When the tow truck came to pick up the car, the right front tire started to get loose aiming to the right. Took the car to a Tesla service center and a new correction links - lateral - lower front - pair (remove & replace) remove and replace.

My car experienced a loud clunking noise when turning for the past few weeks. After doing some research and inspecting behind the front right tire, I found a front suspension lateral link bolt nearly falling off. It was only being held on by a few threads. It was so loose I could unscrew it completely or tighten it more by hand with no resistance. It sounds related to an existing recall for 2018 Tesla Model 3’s (my year and model), but my car is not included in the recall. The other joints around it appear prematurely worn as well. See picture to show exactly how loose it was upon inspection. Requesting to review and likely expand the existing recall to more 2018 Tesla Model 3s.

While driving, I noticed that the vehicle suddenly began pulling to the right. There were no warning lights, warning messages, or alerts displayed on the vehicle's screen before I noticed the problem. I took the vehicle to the Tesla service center and reported that the vehicle was pulling to the right. The service center determined that the issue was likely related to the front suspension and recommended replacement of the front lower lateral links, front lower compliance links, and front upper control arms, along with a four-wheel alignment. The vehicle had approximately 80,000 miles at the time of the repair. The service center explained that these suspension components can wear at higher mileage, particularly because of the weight of the vehicle and its battery. I paid out of pocket for the recommended suspension repairs and four-wheel alignment. The repair invoice is available for inspection upon request. Before the repairs were completed, I was driving the vehicle without knowing that there was a potential problem with the front suspension. The vehicle pulling to the right affected its handling and steering and created a safety concern for me and others on the road. There were no warning lights, messages, or other indications from the vehicle alerting me to a potential suspension problem. I was also not warned by the Tesla service center that the issue could be related to a known or potentially widespread suspension problem. A few days after having the repairs completed, I became aware of an NHTSA investigation concerning front suspension issues involving Tesla vehicles, including the same make, model, and model year as my vehicle. I had already paid out of pocket to have the affected front suspension components replaced. I am submitting this complaint to document the suspension problem, the safety risk I experienced, and the out-of-pocket expense I incurred to correct the issue. I am concerned that I was placed at risk by a potential su.

My vehicle should've been included in a recall. While exiting my garage to pick up my son from school, a loud mechanical banging noise came from the front of my car. I abruptly stopped and proceeded to reverse back into my garage to inspect my vehicle. While inspecting my vehicle and the surrounding area, I discovered a large bolt on the ground. A quick image search says "on a Tesla Model 3, this specific high-strength 10. 9 class metric hex flange bolt is a critical structural component that almost certainly backed out of [my] front suspension lower control arm/ lateral link assembly or the front subframe structural mounts. " so the loud banging noise came from my suspension falling apart after the bolt fell out. Upon further inspection, I confirmed that this was the issue and that a second bolt on the same side had partially backed out as well. My vehicle was not safe to drive, so I had to have my vehicle towed to the nearest service center for repairs. I took photos and video of the areas, as well as the bolt, which showed no signs of any damage to the head or threads - so the bolt simply backed out and appears to be a manufacturing/ assembly issue. After a quick search, we learned that there were previous NHTSA recalls (ie part 573 safety recall report 23v-235) for this particular issue, including for my same vehicle make, model, year (2018 Tesla Model 3) and production dates (Jan 5, 2018 - Mar 30, 2019). Unfortunately, I never received a recall notice. I barely drive my car, so bolts shouldn't just be backing out on their own. Unfortunately, my car is no longer under warranty, but was advised by the service managers to file a report and to get reimbursed thru ncds. This is a huge safety issue. I had no warnings or alerts from the car. My alignment was checked a year ago. My wheels and tires get checked often and are well maintained, so I didn't even need air or rotation, yet my suspension just fell apart on its own before 60k miles.

Tesla Model 3 2018 long range 86k miles. While driving 50mph on freeway the lower control arm link separated from the frame. No impact, no damage, and no pothole/bump. Lost steering and was able to get to side of road. When I got out and look at vehicle the control arm was disconnected from the frame. The frame showed no damage and the control arm showed no damage. The mounting holes for each here intact and no damage. Appears that bolt fell out or sheared off and the control arm disconnected. This is a safety failure and was scary. I towed to Tesla and they claim that failure was form worn parts and tolerances. I stated how could this be worn parts when mounting holes are in excellent condition. They are refusing to help with cost of repair and quoted me $2800. They are not taking responsibility and I believe that others should know of this failure. I believe I am being wronged and would like to report. Thanks.

Following a professional suspension repair at a Tesla service center, critical underbody fasteners (bolts) became loose, causing the aero shield to sag and creating a potential road hazard. Upon inspection, the service technician confirmed the bolts were unsecured. The failure of these fasteners on a safety-critical system poses a risk of parts detaching while in motion or loss of vehicle control. The service center refused to acknowledge this as a workmanship failure under the 12-month repair warranty, despite the fasteners being last serviced by their technicians.

Lower links replaced ~69k miles due to squeeking.

The front lower lateral link (rearward lower control arm) fastener/bolt completely backed out and fell off the vehicle while in motion, causing the lateral link to separate entirely from the subframe. This is the exact mechanical failure described in Tesla recall campaign 23v-235 (service bulletin sb-23-31-001), however, my specific VIN was not included in that recall. The vehicle and components are currently at an independent ev repair facility and are available for inspection upon request. Photographic evidence of the missing bolt and separated control arm has been retained. The separation of the lower lateral link caused an immediate and violent collapse of the front passenger-side suspension geometry. The affected wheel was no longer anchored to the vehicle frame, causing it to fold backward and grind heavily against the wheel well. To keep the vehicle moving straight, the steering wheel had to be turned to an extreme 45-degree angle. This resulted in a near-total loss of steering control. Had this fastener failed while traveling at highway speeds instead of low speeds, it would have resulted in an uncontrollable, catastrophic collision. Yes. The problem was physically confirmed and documented by an independent, ev-certified repair facility (evfixme/shocker motors in costa mesa, CA) once the vehicle was placed on a lift. The vehicle was physically inspected by an independent service center. The manufacturer (Tesla) was contacted via the Tesla app; however, they refused to perform a physical diagnosis without pre-authorization of a $2,600+ comprehensive suspension replacement estimate and stated the vehicle was out of warranty with no open recalls. There were no dashboard warning lamps, digital alerts, or error messages from the vehicle's computer system prior to the failure. The failure presented suddenly as a loud, painful metal-on-metal grinding noise accompanied by immediate, severe steering misalignment. Currently waiting on invoice from indy shop.

2018 Tesla Model 3 front chassis subframe welded nut to the chassis is come off now left side control arm keep getting loose.

The control arms on all make and models of Tesla have a horrible design that all water off of the car flows down the sides of the front hood and down onto the control arm bushing. This could be a simple fix for Tesla to out a boot on it to cover the bushing. The control arms start to fail at any given time. This is costing owners thousands of dollars. I have had to had them replace once under warranty and now they want me to pay 2000 since I am out of warranty. Owners with newer vehicles sometimes start to have problems within the first year. This part design needs to be recalled and all persons have free repairs. According to sources, driving with severely worn control arm bushings can lead to a fatal accident. While bushings often start as a minor nuisance, complete failure compromises the structural integrity of your vehicle's suspension. Don't wait till deaths start happening. Protect the customer and others and send a recall on this. Yiu can google Tesla control arm issues and and see over and over in videos and forums that this is a major issue.

The front lateral links, compliance links, and stabilizer bar link on my 2018 Tesla Model 3 long range failed and required replacement in January 2026. Prior to failure, abnormal creaking and clunking noise from the front suspension began appearing weeks before the repair — no warning lights illuminated at any point. The failed components were replaced by a Tesla-certified service center and are no longer available for inspection. The failure was confirmed and repaired solely by the Tesla service center; no police, insurance representatives, or other parties inspected the vehicle. I was charged out of pocket for this repair. The lateral link separation risk directly endangers vehicle safety — if a fastener loosens sufficiently, the lateral link can detach from the subframe, causing sudden wheel misalignment and loss of steering control, which could result in a crash at any speed. Tesla issued recall 23v-235 (NHTSA campaign 23v235000) in March 2023 for this exact condition on 2018-2019 Model 3 vehicles. My vehicle's VIN was not included in the recall population, yet experienced the identical failure mode. I am requesting this complaint be considered for recall expansion under 23v-235 and seeking reimbursement for out-of-pocket repair costs for a defect Tesla has already acknowledged in identical vehicles.

This is a follow-up to a previously submitted complaint regarding the same issue. I am submitting this update to reference NHTSA's recently opened investigation into 2018-2019 Tesla Model 3 suspension failures. Previous complaint id is 11732882.

The front suspension control arm was completely detached due to unfastened bolts. While this happened on the parking lot at low speed, such detachment at highway speed would certainly lead to major damage, loss of control and injuries or death to the driver. Pictures attached show that the bolts did not have any thread lock applied and simply unscrewed themselves due to vibration. The vehicle was brought to Tesla service, where the owner was charged $3700 for repairs. The customer's complaints that this is a structural/manufacturing problem were ignored by Tesla representatives.

I purchased this car new in 2018 and recently replaced the front lateral suspension arm due to worn bushings. During the process, I discovered that one of the 14 mm bolt threads on the right side of the suspension arm had a helicoil inserted. While removal was straightforward, reinstalling the bolt proved difficult. I spent several hours reattaching it to the new suspension arm, but did not apply full torque, as I was concerned about damaging the helicoil or stripping the thread. My main concern is that the factory has stripped the original thread and used a helicoil instead of replacing the affected part. Although the repair has held so far, I am unsure if this is a safe long-term solution, as the helicoil could fail while driving. I contacted Tesla, who advised me to visit their service center. At the centinela location in los angeles, the supervisor informed me that, since the warranty has expired, they can only perform a visual inspection.

The front control arms are creaking and I’ve read that many of models built in 2018 have this problem as well. It is unknown if it is a safety concern or not.

We noticed that one of our tires was leaning inwards and the alignment was completely shot. There was no event that caused this but just noticed it one day driving. After having to replace two new tires, we took it into the Tesla dealership and they found that the control arm and suspension as well as the frame underneath is broken. The car has a clean tittle and this problem use to be covered by Tesla but for some reason now is not and this is a big steering and safety issue! we should not be responsible for the cost to fix the car if this has happened so often in the past!.

Front suspension creaking noise, took in for service, techs ultimately found the front subframe captive welded nuts that secure the front links had sheared off, requiring a replacement of the subframe and some other suspension components. Nuts, which were initially welded to the subframe during assembly, were loose on both sides. No associated damage or impact, normal use over 7 years of ownership. This is also a common issue, and is already associated with a very limited recall (21v-835) but for whatever reason, this failure is still occurring quite often in the wild - normally with far more extreme consequences than in my case.

The front passenger side upper control arm is squeaking and causing vehicle to drift to right, vehicle only has like 60k miles and the upper control arms have been replaced by Tesla before.

The contact owns a 2018 Tesla Model 3. The contact stated that while his wife was driving at slow speeds, after completing a right turn, there was an abnormal sound coming from the front passenger’s side suspension. The contact stated that increased effort was required to maneuver the vehicle. No warning lights were illuminated. The vehicle was towed to the dealer, who determined that the passenger’s side control arm had disconnected. The contact was informed that two bolts that secured the control arm to the frame were missing. The contact also stated that the bolts were found by the tow truck driver while loading the vehicle for towing. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 95,000.

My car started having loud noises and suspension on both side of my car started making noises and both control arms along with sway barrings and struts are gone bad.

Car suspension failed on front driver wheel. Lower lateral link failure. Car was not drivable. Car towed and fix for $4k.

The bolt/fastner holding the control arms almost backed all the way out. I was driving and heard metal sound it got worse on the drive home. I also noticed the alignment to get worse and when I got home I looked and the bolt/ fastner almost came out. There is a Tesla recall for only a small percent for my year with that issue. Tesla wants 4k to replace it. It is a huge safety issue. I have a family and it could have been serious if it detached not only to me and my family but other vehicles other pedestrians.

Front suspension creaking & rattling going over bumps Tesla took days & days & never called me w/ problem I kept calling in!! finally decide it is a known recall problem w/ suspension bolts & sub frame! they told me they torqued them & would test drive for noise & I never heard from them! I had to call in. Suddenly I had a $4200 estimate for repairs including $322 1. 24 hours of diagnosis??? a known problem other 2018 Tesla’s have been recalled for ??? very suspicious?? how do I know they didn’t torque it too far & strip bolt themselves??.

The first time the lower lateral links on the front right side just broke and luckily it didn't happen on the highway with passengers right now I hear the same noises again coming from the driver's left side from the lower lateral links I am afraid that it will happen again and that’s really scary I drove many cars before and never felt so unsecured I don't understand how such a safety problem is not being addressed. I hear and read that other Tesla owners are also reporting the same problem.

The front upper control arms on my 2018 Tesla Model 3 have failed multiple times, producing loud clunking, popping, and binding noises during steering. The issue has worsened and poses a serious risk of loss of control while driving. Tesla replaced these parts under goodwill in the past, but the failures have returned. The most recent incident occurred around 03/05/2025 at approximately 106,867 miles. The failure has been confirmed and documented by Tesla service centers, and I have multiple invoices showing repeated replacements of the same components. The problem directly affects steering and suspension safety.

Front suspension is making very weird and loud noises. Issue is associated with the front suspension links becoming loose.

Right front upper control arm began making noise and was replaced under warranty at 42k miles in sept 2019. Left front upper control arm failed around 50k miles and caused a wreck resulting in $8,365 in damages in April 2021. When fixing one side it is standard to replace the other and Tesla was negligent. Upon fixing the left side suspension at blue ash auto body in 2021, the brake caliper came loose while driving on the highway while on a vacation. This caused an additional $1500 or so in charges. Both of these incidents put my life and my son's life in danger. About a week or two after the caliper problem, Tesla issued a recall for that part stating that it is now single use only.

While regularly driving I experienced a gradual squeaking sounds from the front suspension. A few moments later I noticed that my steering wheel was acting as if it didn’t have power steering. I’m lead to believe that due to the poor design of my Model 3, that the outside elements were easily able to make its way to my universal power steering shaft leading Tesla to remove and replace my steering shaft and my upper control arms as well. The rust on the u shaft was incredible, I’ve only driven in the snow one time and immediately the noises starting happening. I paid everything out of my own pocket due to the undeliverable conditions my steering wheels was in.

The front suspension lateral link on our Model 3 came detached from the subframe as the bolts someone loosened. This is a known issue and Tesla has issued a recall (NHTSA recall 23v-235) on this year Model 3, but our VIN is not included in the recall. It seems that this issue is wider than the cars the original recall has included. Upon detachment, the wheel steering did not work, and if it highway speeds, could have cause a fatal accident.