general problems of the 2019 Tesla Model 3 - part 2

After leaving my neighborhood, my car stopped working while I was turning. Everything went black, and I was unable to turn my hazards on and had to exit the vehicle using the emergency lever to open the door. The car was towed to Tesla. It had to be forced onto the tow truck, as you can only shift the gear to neutral if the car is on. We asked Tesla what the problem was in the service chat, and they said "yes the rear drive inverter went out on it that goes to the rear drive unit. " I have never heard of such a malfunction with Tesla. There was no warning to pull over. If this was on a highway or busy street, the car would have just died, which could have caused a major or fatal accident. This matter should be investigated promptly, as it is a major safety issue. There could have been a fatality if this had happened on a busy highway with speeding cars. When I say it stopped working without warning, I truly mean it. I was unable to turn on my emergency lights. The Tesla was totally unresponsive. I am truly scared to drive the car again, even if it gets repaired. The car only has around 20k+ miles. This should never have happened, and Tesla failed to give me a warning before the major malfunction occurred. Truthfully, I do not know if I will ever drive my Tesla again. I no longer trust the vehicle.

Since summer/fall 2023, 2019 Tesla Model 3 software appears to have been compromised. The vehicle shows entirely incorrect directions, at times having taken me 24 miles out of the way; shows a subdivision in baltimore, MD named "hoe heights" and a business in woodbridge, va named "david's butt pole waxing"; has removed all charging stops at certain times and then showed all charging locations in a metropolitan area as "busy", has rolled down windows at random in 17? weather to the point of having to hold the window toggle up with one hand while driving, is operating windows in reverse; shows an overlay on the screen where the white speed limit sign sometimes changes the size of the square; shows an overlay on the app, and has at times locked me out of the car entirely (seemingly remotely). The heated seats had overheated at other times and had left burns on my back. Tesla denies that the software and/or app have been compromised and claims that the currently-installed software is the original factory software without having inspected the car. Tesla twice now has declined to inspect it.

I have had multiple compressor issues since the car was made in 2019 and already replaced once. Now it is failing again and as the compressor is used to cool the powertrain it can degrade performance and who knows when my car could fail while on the road due to lack of cooling capacity.

The contact owns a 2019 Tesla Model 3. The contact stated that upon entering the vehicle and closing the driver's side door, the doors locked and failed to open because the vehicle was experiencing an electrical failure. The contact stated that he engaged the driver's side door emergency door release lever, but the lever failed to operate as needed. The contact stated that the vehicle became hot, and he exited the vehicle through the trunk. The vehicle was towed to a Tesla service center, where it was determined that the 12v battery needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 23,969.

In July 2023 we started receiving airbag fault messages on the main screen, “front passenger safety restraint system fault". Based on our research this meant that in the event of an accident the airbag would most likely not deploy. We tried to schedule service and due to a "bug with the recent update" we could not get the invoice through their app or schedule the actual service for over a week. After contacting Tesla multiple times we got scheduled and had to drive to a service center instead of mobile service coming to us. This turned out to be a known fault due to the lack of an occupant classification system (OCS) filter module on the 2017-2019 Model 3. We were charged $165. 89 to install what should have been provided for free on a recall to all affected model years. Upon arrival to the center they told me it could end up costing thousands of dollars if they had to replace the airbags, wiring harnesses and other components. That car was about 4 years and 1 month old, and just under 70k miles at the time, so the airbag system should not be failing. Those costs could be prohibitive for some owners, causing them to drive with an unsafe car. Luckily the service center tried the cheapest option first, which was installing the filter that is now standard equipment on all 2020 model years and later. The fact that Tesla now installs that filter as standard shows that it is necessary, and should have been provided to all previous model years as a free recall. Details can be found in the service bulletin that Tesla has already submitted to NHTSA at https://static. Nhtsa. Gov/odi/tsbs/2019/mc-10169819-9999. Pdf . If that link doesn't work it is sb-19-20-003 from December 30, 2019. This is a known issue for the affected year models that is fixed with an OCS filter module on newer models, that can be installed in a short time on older models. The lack of that module puts users at risk of the airbags not deploying as designed.

The rear view camera of my car it’s failing intermittently some days work some days don’t. So I found that there is a recall related to this specific issue. Nhtsa recall number 21v-00d then I scheduled a service with Tesla indicating that I’m sending the car for them to honor the recall. They accepted and scheduled the service appointment through the app at $0 cost because obviously it’s their responsibility. Well for my surprise when I arrive to the Tesla service center in coral gables florida, the person in charge refused to honor the recall saying that the car it’s not in warranty and that they don’t perform services on recalls even though I was showing them that the recall it’s on my VIN number at the NHTSA website. Now I’m worried that I may cause an accident because the car may malfunction due to this safety issue with the rear camera. Find attached screenshots of the conversations I had with them where they are basically refusing to properly perform the service for this recall that includes the full inspection of the coaxial cable to see if it’s too damaged and the replacement of the part.

The ptc heater fails on a lot of the older cars leaving them stranded. The % of cars effected is alarming. This should be recalled to prevent people from being stranded in the cold.

I am writing to report a serious issue that occurred while my wife and two of my children were driving my Tesla Model 3 with VIN number 5yj3e1ea1kf323404 on highway 99 north on February 14, 2023, at approximately 6pm. While driving on the highway, the Model 3 suddenly shut down and died. The vehicle completely lost power and they were unable to restart it. Despite trying all the resets given by Tesla roadside assistance, the car would not move. Even the Tesla team wasn't able to move the car and it was California highway patrol who moved it to a safer location. My wife and children were extremely frightened by this incident, which was an incredibly dangerous situation as they were driving on a busy highway, and they were lucky that no accidents occurred as a result. I wanted to update you that the Tesla team in stockton, CA is now handling this issue and they have informed me that the battery fuse blew. However, this incident has left me with grave concerns regarding the safety of my Tesla Model 3 for myself and my children. I believe that the car has become extremely unsafe to drive, and I am very worried that a similar situation could happen again. I must also note that this incident has created a panic within me, that even if and when the issue is resolved, every time I drive my Model 3, I will have a flashback of the incident and the fear that it might happen again. I believe this is a very serious issue that needs to be addressed.

Battery system is malfunction with power conversion system. I notice it is only charging 32/48a. After talking to Tesla, they said it is the power conversion system failure and it wouldn’t be cover under the battery warranty. I know there is a lot of other Tesla owner with this issue as well. Please investigate this incident to see if Tesla should recall the system. Thank you.

A recall was issued on Dec 21, 2021 regarding a potential camera issue due to a cable wearing out. It states that a remedy is unavailable. However, it has been almost a year since this recall and I believe this is not a reasonable time frame at this point. My camera has become glitchy and sometimes shows a green screen rather than the actual camera view.

The contact owns a 2019 Tesla Model 3. The contact stated while driving at high rates of speed with the autopilot activated, he experienced intermittent phantom braking. The contact stated that no warning light appeared on the instrument panel prior to the failure. The contact attempted to notify the service center of the failure but was informed that he could only report the problem soon after failure, the service center offered no further assistance. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 20,000.

I was driving with my 5 yo in a car. We had to swerve to miss a truck pulling out in front of us, and when we swerved slightly, the systems of the car shut down. I could not drive the car to get us out of the middle of the road, but I also could not put the car into park. In order to prevent the car from rolling down the hill with my daughter and I inside, I had to keep my foot on the break. The emergency flashers also did not work, so there was a material risk of being rear ended. The ac also stopped working. It was 100+ degrees outside. The doors and windows did not work, so we were trapped in a hot car, in the middle of the road, without emergency flashers. Tesla roadside refused to come. They also refused to help me because the car was in my husband's name. My 5 yo daughter and I could have died either of suffocation or by collision.

Nhtsa recall 21v-00d my vehicle, VIN 5yj3e1ea4kf447408, has been affected and suffering from the defect noted by the NHTSA. For approximately five months I have unsuccessfully attempted to have the defective condition repaired to no avail. Most recently the vehicle was taken to a Tesla service center to have to recall performed, however upon arrival I was informed that the parts were not available and the service center informed me incorrectly that the the parts were available. Specifically, the service center advised they did not have a grommet to complete the repair and would not repair the vehicle without the grommet. I was informed that although the service center had the rear camera coaxial cable in stock, which would have repaired the defect the service center would not perform the repair without the rubber grommet as well. Upon being informed the repair would not be completed as previously promised, I requested the alternative repair be performed for safety reasons to prevent the intermittent problem becoming permeant. I requested the "guide protector" be installed as a temporary solution to the rear camera ceasing to function for days at a time after I open and close the trunk. . Read more...

No timely remedy provided for recall 21v-00d. The recall was initiated in December, six months later the manufacturer has no resolution.

Received an alert through the Tesla app that my car alarm was going off. When I stepped outside my house I saw smoke coming out of the windows. I opened the rear passenger door and saw the floor on fire. I went inside and called the fire department. By the time they arrived the entire car had been destroyed.

Autopilot break the car for no reason on highways and high speed. Always happen on I-5 at anaheim, CA to los angeles, CA area.

I'm submitting this because my safety recall NHTSA # 21v-00d which was sent to me on Feb 15, 2022 has not been serviced in a timely manner by Tesla. The letter I got stated that they would either replace the harness, or install a guide protector for the rearview camera. However they have done neither. When I call them about it, they tell me "everything is fine, there are no repairs available for your car, just keep using it as normal". When I told them that what they were telling me disagreed with the recall notice, they told me to "ignore the recall notice".

The contact owns a 2019 Tesla Model 3. The contact received notification of NHTSA campaign number: 21v00d000 (electrical system, visibility, back over prevention) and 22v702000 (visibility) however, the parts to do the recall repair were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The screen on my Tesla fails routinely (everyday) while driving and then reboots after about 3 minutes. This happens abruptly with no warning. Tesla has told me (verbally) that it was reproduced in their service location in palo alto. During this time, I have no idea of my speed or any other vehicle status, such as lane keeping, collision warning, navigation, heating, etc. I have tried to remedy this issue with Tesla service repeatedly over two months, and the interactions have been unsatisfactory. Tesla does not seem to appreciate the potential seriousness of this issue and the risk to ourselves and others. Tesla service at sunnyvale, CA, encouraged me to continue driving, even though I pointed out the risk of "driving blind". My family is very wary of this vehicle now.

The contact owns a 2019 Tesla Model 3. The contact stated that while the vehicle was in reverse, the back over protection camera failed to display an image on the screen. The contact stated that he received notification of NHTSA campaign number: 21v00d000 (electrical system, visibility, back over prevention) several months ago. The dealer was contacted and stated that the parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and advised the contact to call the NHTSA to file a complaint. The approximate failure mileage was 65,000. Parts distribution disconnect.

Tesla provided notification of NHTSA recall no. 21v-00d regarding the coaxial cable affecting camera visibility on 12/31/21. There is no estimate of when they will replace this cable, just that they have no parts available. I believe a reasonable time has passed and would like to have this safety issue resolved.

The contact owns a 2019 Tesla Model 3. The contact received a notification for NHTSA campaign number: 21v00d000 (electrical system, visibility, back over prevention) however, the part to do the recall repair was not yet available. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Tesla Model 3. The contact received notification of NHTSA campaign number: 21v00d000 (electrical system, visibility, back over prevention) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Tesla implemented a software "update" 2021-12-24 and removed basic functions making driving in everchanging CA weather a hazard. Both front and rear defrost buttons were constantly across the bottom bar of the touchscreen in the car before the software update on 2021-12-24. After the software update, the functions have been removed from the ever-present bottom bar. Because the touchscreen is the only way to turn on the defrost, this is a hazard. Now istead of simply pressing a button on the bottom of the screen, you have to press the car, then go to "climate" then turn on defrost. This is now a 2 or 3 step process. The other way to turn on defrost is to "swipe" up on the temperature, and this (if the climate control is off) will automatically turn on the climate control. On the new screen, I then have to hit "climate off" and also "defrost on". This is unsafe. Standard functions such volume, temperature control, defrost should be a single press away, not hidden behind several menus. Attachments description: oldui. Png this is the old user interface. Notice bottom bar on bottom of "screen" I have circled the defrost buttons in pink. Newui. Png this is new user interface. Notice the bottom bar now does not have the defrost buttons, but instead a "toybox", phone, and other icons that have nothing to do with driving a car.

The contact owns a 2019 Tesla Model 3. The contact received notification of NHTSA campaign number: 21v00d000 (electrical system, visibility, back over prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Tesla Model 3. The contact received notification of NHTSA campaign number: 21v00d000 (electrical system, visibility, back over prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Tesla Model 3. The contact received notification of NHTSA campaign number: 21v00d000 (electrical system, visibility, back over prevention) however, the part to do the recall repair was not yet available. The contact stated that while stopped at a red light, the rearview camera was inoperable. The manufacturer was made aware of the failure and scheduled two appointments for an associate to go to the contact's residence for the recall repair; however, the manufacturer canceled the appointments. The contact was instructed to use the side-view and rearview mirrors. The failure mileage was approximately 15,000.

The contact owns a 2019 Tesla Model 3. The contact stated that while charging the vehicle, the contact was coughing and had sinus issues. The contact's wife informed the contact that she had difficulty breathing while driving the vehicle. The contact stated that there may be an ozone leakage from the battery, underneath the vehicle and the fumes came into the cabin. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was unavailable.

The contact owns a 2019 Tesla Model 3. The contact received notification of NHTSA campaign number: 21v00d000 (electrical system, visibility, back over prevention) however, the part to do the recall repair was unavailable. The contact stated that the vehicle had experienced intermittent loss of the back-up camera. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 14,419. Parts distribution disconnect.

When warming the cabin, rear vents will often blow very hot air, sometimes in excess of 100f, compared to the front vents. Even during the summer when the front is blowing cold air, the rear will still blow hot air.

White block appeared on screen, would not clear. Blocked visibility of any displays under the block, including gear selector, speed, energy status, turn signals, most of any other display, such as maps, camera display. Block remained when we left the car, and returned. Only could clear w/ display reset, which I uncovered once I returned home and looked online. White block did not appear to impact driving, but obscured basically every driving feedback you'd expect from a dashboard.

Driving on highway 280, the auto-pilot stopped working and driving became erratic and unsafe with random accelerations/decelerations. I had no choice but to keep on driving. Tesla kept confusing me with their service arrangements while I needed to use the car every day. It took a week to arrange for service. The car sat for a week at the dealership with no communication from Tesla. Then they sent a laconic request to pay them $1,070 --- while I know my car, being 10 months old is under warranty. Mice ate a wire within the auto-pilot cables. Tesla claims this damage isn't covered by warranty! the damaged cables are in a compartment which is completely unprotected against mice or anything. It should have been protected with at least a metal mesh. I asked why isn't that compartment protected to prevent rats/mice from entering it; after all, 300+ million american garages have cars and mice CO-located. . . Their answer: 'that's the auto-industry standard'. My reaction: "I did not buy my car from the auto-industry standard; I bought it from Tesla (which completely deviates from the "industry standards!)" I am requesting Tesla to issue a 'recall' for installing a metal mesh around the sensitive auto-pilot cabling compartment. Also, I am requesting a full refund of my expenses, plus compensation for the frustration and for the various troubles I had to go through. The no. 1 problem with Tesla's supposed 'service' is that they obviously believe that Tesla cars do not need any service. Here is their email to me from 10/15/"your Tesla service invoice is ready for review. Please review and accept the Tesla service invoice for your visit. Review and accept ". I cannot access that contents anymore. The email simply said accept this charge of $1,070 without explaining anything about the reason for the damage. Thank you, yair barniv.

This occurred this past Saturday in a nordstrom rack parking lot in dallas. My reason for being at this shopping center was to do a quick return at nordstrom's rack. I opened the back door of my Tesla and grabbed my return. I walked away from my car, believing that the Smart locking system would secure the contents of the car and the vehicle itself. I was in the store for approximately fifteen minutes. When I returned to my car and opened the back passenger door to put in the empty nordstrom's bag, there was a man hiding in my back seat, under my dog's blanket. He was wearing black gloves and was holding my Tesla charger in his hands. I screamed and two young girls came over to try to help. We backed away from the vehicle. The man then crawled into my trunk from the back seat, popped open the trunk from the inside and climbed out. He looked at me, shaking his head, and called me crazy over and over again while security was present. He wandered away for an hour and forty-five minutes. Security kept an eye on him while waiting for dallas police to arrive. Police caught up with him after he wandered back to the same vicinity. The police took a case report, found out that the suspect had warrants out for his arrest, handcuffed the man and put him into the police car. I don't feel safe when I leave my vehicle, and this should never have happened. Here are my issues: obviously, my doors did not lock as soon as I closed them. There is about a five to ten second pause until I completely walk away from the car before it actually locks. That is how this man got into my back seat. He could have strangled me with my charger, raped me, and then killed me, and not one person would have ever seen him. I am not sure how I should proceed. I do know that every Tesla owner should be aware of this dangerous occurrence.

The contact owns a 2019 Tesla Model 3. The contact stated that he purchased the special feature adaptive auto pilot back in 06/2020. The contact stated that the automatic emergency braking activated independently while driving 65 mph, almost bringing the vehicle to an abrupt stop three times on the same day. The brake pedal was depressed to deactivate the feature, allowing for the vehicle to accelerate. The vehicle was taken to Tesla (840 providence hwy, dedham, MA 02026 (781) 471-3001) to be diagnosed. The mechanic was unable to duplicate the failure. The manufacturer was contacted and informed of the failure. The manufacturer suggested that the feature be turned off. The vehicle was not repaired. The failure mileage was 14,000.

The only display in the car will turn off while driving. This causes a loss of all readout. You lose the speed you are traveling, hvac, backup camera, safety warnings, etc. This has happened over and over. This has been reported to Tesla and they declined to fix it under warranty when first reported at approx 1500 miles. This is not a road legal car when the only display intermittently stops working for an undetermined amount of time while in use.