70 problems related to equipment have been reported for the 2019 Tesla Model 3. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2019 Tesla Model 3 based on all problems reported for the 2019 Model 3.
Rcm_a021 front left safety pretensioner becomes loose after moving seats, Tesla refuses to fix this safety issue because there is no recall for this, regardless of how many people complain about this issue being a common problem in 2018-2020 Model 3 Tesla.
This is a safety report on the poor function of the rearview camera and is for two issues that both hinder the ability to safely back up utilizing the camera display. The first issue is in regard to the delayed display of video on the screen compared to reality. The display always is delayed by a noticeable margin. Reacting to what is on the screen _now_ is often the wrong reaction, as the real position of the car has changed from what is displayed. While this delay still results in a smooth video an estimated 80% of the time, there are times when the screen freezes for a second or two, making it more likely for an accidental crash due to non-current video being displayed. The second issue is in regard to the quality of the video displayed on the screen in what Tesla calls "low light" conditions. The video is grainy, with vertical lines obfuscating what is displayed on the screen. After numerous reports of this to Tesla over the time of my ownership, the always reply saying it is normal. If backing up in nighttime conditions, the screen may not adequately display surroundings due to Tesla's known inability to fix the display when it is not daylight. As reference, this happens even backing into my own garage during the daytime hours, when I can see perfectly well myself. I would not consider this low light condition. Tesla has refused to fix this issue, and instead insists it is expected behavior and offered to explain it to me further, rather than resolving the issue. They seem more interested in getting customers to be quiet, than fixing issues. Please feel free to contact me to discuss this further. I would be more than happy to gather any data that would help you. I just want my car I paid for to work without safety issues shrugged off by the manufacturer. Thanks!.
While streaming bluetooth audio, the forward collision warning fails to activate sometimes until after a few seconds. What happens is when it is supposed to sound, all audio in the car stops and there is a clicking for a few seconds. Then after a few seconds, the alert goes off. The alert is very dangerous because it severely reduces the time for a reaction. Secondly the backup camera has ghost images and stutters. When placing the vehicle in reverse, a ghost image appears for a second or two then goes into the live view. The live view is very laggy and non responsive. The image freezes and does not update. This causes issues when backing as any sudden movements may not be recorded and will cause an injury because the driver will not be able to see what is going on.
On 3/28/22 at 4:01 pm, while in parking lot traffic traveling 2-3 mph, the vehicle lost propulsion, and steering. The vehicle's audible warnings sounded and displayed a series of errors ranging from tire pressure to driver assistance features not being available. The vehicle struggled to move and had steering as stiff as a vehicle without power steering all four tires flat. I backed it into a parking space and conducted a hard re-start using the steering wheel buttons. After a few minutes the vehicle rebooted and continued as normal. A service appointment with Tesla was made immediately. On 4/15/22 Tesla conducted a remote diagnostic and submitted a repair estimate to me in preparation for a 4/16/22 repair. The estimate was for the amount of $757. This amount appears to be related to my vehicle being 3,000 miles past the bumper-to-bumper 50,000 mile warranty. The invoice states Tesla will conducting the following: correction: sensor - wheel speed -abs - rear - rh (remove & replace); correction: hub - rear - rh (remove & replace); correction: hub - rear lh (includes alignment check) (remove & replace). Lastly the invoice lists the hub assy as the part being replaced.
Range is not true for 2019 p3d as it is advertised as 310, same for long range with same motor and same battery size, while performance has bigger wheels. I never got more than 220 range.
Pursant to NHTSA recall 21v-00d, I received notice of recall on my Tesla Model 3 in a letter dated 2/15/2022. I have not received any further communication regarding a repair in the the 7 months since, which in my estimation is beyond a reasonable time to address a recall notification. I am thereby submitting a NHTSA complaint that Tesla has failed to remedy this defect within a reasonable time, as outlined in the recall notice. Please advise any additional steps I may need to take to register or advance my complaint.
Heating in the vehicle suddenly stops working in cold weather. I have been in the midst of a drive home in sun zero temperatures where I lose heat from my climate control and the cabin temperature plummets very quickly.
Tesla's new user interface / software to navigate the screen (adjust climate, radio, seats, vehicle settings, odometer, trip settings, etc. ) has been destroyed in their latest update. Their cars are now too complicated to drive and pose a serious safety risk as drivers are trying to adjust simple controls in their vehicles which now require much more focus and effort to adjust. Tesla needs to revert their changes to their user interface.
Update 2021. 44. 25. 2 hid the defrost, defog, windshield wiper controls. These are safety concerns for me. The update also hid the seat heaters which is irritating but only a safety concern if I get cold and become distracted.
Tesla implemented a software "update" 2021-12-24 and removed basic functions making driving in everchanging CA weather a hazard. Both front and rear defrost buttons were constantly across the bottom bar of the touchscreen in the car before the software update on 2021-12-24. After the software update, the functions have been removed from the ever-present bottom bar. Because the touchscreen is the only way to turn on the defrost, this is a hazard. Now istead of simply pressing a button on the bottom of the screen, you have to press the car, then go to "climate" then turn on defrost. This is now a 2 or 3 step process. The other way to turn on defrost is to "swipe" up on the temperature, and this (if the climate control is off) will automatically turn on the climate control. On the new screen, I then have to hit "climate off" and also "defrost on". This is unsafe. Standard functions such volume, temperature control, defrost should be a single press away, not hidden behind several menus. Attachments description: oldui. Png this is the old user interface. Notice bottom bar on bottom of "screen" I have circled the defrost buttons in pink. Newui. Png this is new user interface. Notice the bottom bar now does not have the defrost buttons, but instead a "toybox", phone, and other icons that have nothing to do with driving a car.
Tesla Model 3 is a cat death trap. There is a large platform cats can easily crawl into. . Cats jump out of the moving car when it's too late. Over two years period, two of my cats were killed the exact same way. When I took the car to the Tesla service center, they refused to even take a look and diagnose the issue. Tesla needs to provide a fix for owners with cats or even have neighbors with cats. I'm attaching a picture showing the space with cat hair still stuck to it. The car behind me almost hit me when I tried to suddenly stop when I saw the cat jumping out. Cats died anyways.
On 3/15/2021, my car suddenly turned 90 degree to the right under autopilot on highway 210 when hit a puddle. The rain is very small. I think the highway has risk as accumulated a puddle unexpected at all. Tesla 3 has issue as well since it shouldn't turn 90 degree. I was hit by a car and the car stopped. If there were container truck besides me, I might die that day.
My concern is regarding the backup cameras on the car. While backing up the drivers rely on the backup and side view cameras to be aware of surroundings. Currently the camera skips frames or freezes and are is no longer reliable making it dangerous to backup vehicle while relying on the screen. There are multiple forums with similar complaints yet the manufacture states there is no current fix for this problem. This issue has been going on for almost a year.
The rear passenger side window spontaneously shattered while I was driving to work this morning. After a quick google search I found that this same thing has happened to many other Model 3 owners. I immediately drove to the nearest Tesla service center and was treated as if the problem was my fault and at first they were not going to cover it under warranty. I provided them with the dash cam footage of the window falling out of the vehicle into the freeway and proof that there were no other vehicles around me when this happened. They then agreed to cover it under warranty. But when my vehicle was done they then tried to blame the issue on the fact that my windows were tinted. It was very disappointing to be treated dismissively and for them to not acknowledge at all that this issue may be bigger than my vehicle. Had that window not been tinted the shattered window would not have stayed in tact like it did and I would have had shattered glass flying in the cabin of my vehicle making for a very dangerous situation.
My son was driving on the golden gate bridge when the auto pilot applied the brakes. He said a traffic cone appeared on the screen. There was no traffic cone or any other object in the road. This issue caused an accident behind him because of the sudden brake application. This also happened to me while driving on the freeway. I had the car on cruise control. All of a sudden the brakes were automatically applied without anything in the road.
When warming the cabin, rear vents will often blow very hot air, sometimes in excess of 100f, compared to the front vents. Even during the summer when the front is blowing cold air, the rear will still blow hot air.
The heat in the foot well is too hot when hvac system is on auto. Foot well can get as high as 50 degrees celsius which is not safe. This occurs during all driving and stationary parking.
1. Phantom braking while driving on autopilot: mostly on highways, when driving on autopilot, the car suddenly applies brakes for no reason and no obstacle or vehicle in front of the car. This may lead to someone hitting me from behind (rear ending) as that driver would not expect my car to slow down. 2. Homelink system closes garage door randomly: the homelink gives command to garage door to close when it is not supposed to. There were an incident when the car was under the garage door and one incident when the car was backing out. 3. Lane departure alert: on newly marked road, the car did not take any action when the lane was crossed without engaging turn signal. The lane departure alert system should have brought the car back in lane. Tesla's response is that the systems are "beta versions". I can understand a system not working (like lane departure alert). However, phantom, braking and homelink issues are out of drivers' control and there is no corrective action a driver can take. For example, a) "the car does not apply brakes if there is obstacle", driver can apply brake and mitigate the risk. B) "the car applies brakes when the road is clear". Driver cannot help as it will be few seconds before the driver realizes that the car applied brakes for no good reason and then he/she will have to cancel the autopilot system and take control. It may be too late. . . There were several incidents of phantom braking. There were 4 incidents related to homelink. Date below is the date of latest phantom braking incident.
In their newly released autonomous driving package called full self driving, my car is acting very erratically and does not seem to be safe. Specifically on narrow streets the car will automatically fold the mirrors meaning I can't even safely monitor the vehicle as it drives. Can you address this with Tesla?.
We were driving our Model 3 on autopilot on the lie from southampton to new york. We have the “full self driving” software from Tesla. We drove past a parked SUV about halfway through the ride, but the Tesla did not notice. It drove straight through the side of the SUV, ripping off the side mirror and skullcap from our car. We checked and the SUV driver was totally fine, scared. We called Tesla immediately and told them that in our opinion, our car had gone crazy and did not see the but my wife and I were other car stopped in the shoulder as we drove by at 60 mph. We have the invoices from Tesla service documenting this issue and their repair of it, but we were then and remain now really scared when a car has its hazards on in the shoulder.
The vehicle develops moldy smell after a short period of time that is a potential health hazard due to bacteria growth. The smell is due to the accumulation of water on the evaporator and is a mechanical design issue that impacts most Tesla 3 cars.
While attempting to park in a school parking lot, the vehicle accelerated unintentionally striking another parked vehicle and a sign pole in front of the parking space then coming to a stop on top of a boulder. The private security patrol at the school filed an incident report with all details.
My Tesla Model 3 keeps unintentionally and erratically braking while in motion using the autopilot or cruise control on the highway. I have multiple dates and times of this incident happening. This is known as "phantom braking" a false positive that the autopilot system engages in. This happens at random areas and time (day or evening) on the freeway. I have contacted Tesla service and they have given me the cold shoulder and stated there is no fix for this.
Car turning and pull up to the garage drive way, it suddenly unintended accelerate and crash into the garage gate. (videos available).
I am very disappointed and shocked from what happened last December 10, 2019 (Tuesday). At around 5:50 am, I am slowly driving at the parking lot of my office at stryker corporation in san jose, CA. I am slowly parking my car and then there's a sudden unintended acceleration on my car which I cannot even control or stop. The acceleration speeds up automatically on its own even if I'm stepping on the brake. Due to the speed up on the acceleration, the car went over the curb with so much speed and moved towards the tent which is the smoking area in our work. The windshield of my car broke when it hit the tent and the car still moved to the other side of the island. Luckily, my car landed on a bucket of cement which helped my car to stop. It was really a terrifying incident which I didn't expect to happen because my car is new and I thought that it's the smartest and safest car. I have a dash camera on my car and I have a video of the whole incident that will prove that my statements are true.
I turned into a perpendicular parking space in a home depot parking lot. I let up on the accelerator as the car inched closer to the curb. As I began to press the brake to bring the car to a complete stop, the car suddenly lurched forward, jumped the curb, crossed the grass median and come to rest on the hood of another car. I know my foot was on the brake at the time and contend that the incident was due to a vehicle malfunction.
I was parking in my drive way. I thought I placed the car in park . My foot was on the brake. So I opened the driver door. When I took my foot off brake the car lunged forward. The door was opened and I had both feet outside the door. I tried to push the park button . The car went into reverse. This caused the driver door to impact the building and damadge the door.
My wife was trying to park the car in our garage when the car suddenly sped up and hit our inner garage wall. It then reversed back and hit the wall a second time. Then it automatically reversed and parked on the neighbor's driveway. Both the sterling air bag and airbag near the feet deployed. The car's front was smashed. Our garage wall and door are also badly damaged. I have asked Tesla to investigate if it was because of the autopilot taking over but have not received a response from them yet after more than a week.
I just bought the new Tesla Model 3 last week for long run battery but it's not giving me full rang of miles and dropping crazy amount of battery . The way Tesla is telling the people about mileage , it's not working that way , I have long rang mileage and it's supposed to give 310 mileage after full charge and that's only reason I bought this car because every day I'm driving around 200 to 270 mileage . But true is it not giving me that mileage at all and just giving me only 230to 250 all together after my full charge whole night , and so I have to stop by somewhere every day to charge my car to go home with enough mileage . For me it's doesn't not make any sense at all since you are buying long range distance car and you are not getting what you accepting .
The driver was involved in a fatal accident in which the auto-pilot and/or lane-assist features failed, causing the vehicle to travel out of its lane and into oncoming traffic while traveling west on osceola polk line road east of sullivan road in florida. The Tesla then collided with a vehicle in oncoming traffic, killing the driver of the Tesla. Florida highway patrol and osceola county firerescue investigated.
Immediately prior to downgrade my Tesla Model 3 configuration from standard plus (240 max charge limit) to standard configuration (220 max charge limit), I could charge to 239 charge limit. At the downgrade, in conjunction with a software update, after the synchronization/calibration period took place, my new configuration of standard had a charge limit of only 207/208 at 100% charge, which is an immediate loss of charging limit of 31+. This is a 50% greater drop in charge limit than was agreed. The charge limitation was supposed to be only a 20 miles drop, but it ended up being 31+ drop in charging limit. My battery is and has always been in good health. The method of reduction in charge limitation was originally communicated to be a simple software limit. However, I was later told that the limit in charge level was achieved by actually turning off cells within the battery block. If turning off cells is in fact the method used to limit the charging capacity of the battery, then it is very concerning since not only is it a fraudulent removal of capacity - but a much greater drop in charging capacity than the charge capacity I purchased - but it also leaves me in a situation where I can only charge to 166 miles to maintaining my battery's health condition at the recommended max 80% charge level. At an 80% charge level of the now 207/208 100% maximum charge limit I will only get 166 charge. At 80% of my standard configuration I would have been able to charge to 176. If I had known this artificial and fraudulent reduction in charge limit would have been imposed I would have not downgraded to standard. The charge limit on the non-downgraded standard plus configuration has been increased to 250 from 240. So, today without the downgrade my 80% charge limit would be 200 instead of 166 - a 34 charge increase - or - a 43 increase at 100% charge limit!!.
Front trunk unlatched while driving. Made a left turn at an intersection and received a warning message saying the trunk is unlatched. Got out and checked, the primary latch is unlatched and the secondary latch is engaged.
I was stopped at a red light, second in line. My car lunged backwards hitting the car behind me. I had done nothing to move the vehicle. There was slight damage to my rear end and their front end. My neck did whiplash. There was an infant in the backseat who was injured in the other car. The driver of the other car was not injured. Please call me (xxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
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Three times when driving the Tesla the screen starts flashing, then either goes black or freezes. The Tesla's screen is for navigation and driving settings. It's very scary to drive with a frozen screen because the cameras don't work: and the interaction with the functioning of the car is unknown. When I asked Tesla for a service request to fix it, they said firmware will be pushed to the car when it was developed but gave no timetable. They canceled my service request. Other people with Model 3s I know do not have this problem with their cars.