general problems of the 2020 Tesla Model 3

The contact owns a 2020 Tesla Model 3. The contact stated that while the vehicle was parked, the trunk became inoperable. The contact stated that the trunk latch failed to open when the trunk release was engaged using the mobile application, the instrument panel, or the trunk release button. The contact received notification of NHTSA campaign number: 21v00d000 (electrical system, visibility, back over prevention). The vehicle was taken to the dealer, but was not diagnosed. The contact was informed by the dealer that the cable harness was not repaired and that a zip tie was placed on the cable harness. The vehicle was not repaired. The contact stated that after the dealer visit, the trunk failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 69,125.

The contact owns a 2020 Tesla Model 3. The contact stated that while attempting to exit a parking lot, the rear sensors failed to operate as designed. The contact stated that the rearview sensor failed to provide an audible warning, which resulted in the vehicle bumping into another vehicle. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 68,238.

The contact owns a 2020 Tesla Model 3. The contact received notification of NHTSA campaign number 21v00d000 (electrical system, visibility, back over prevention) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Tesla Model 3. The contact received notification of NHTSA campaign number: 21v00d000 (electrical system, visibility, back over prevention) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that a request was not needed at this time and that he would receive a notification for an appointment for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Tesla Model 3. The contact received notifications of NHTSA campaign number: 21v00d000 (electrical system, back over prevention, visibility) and 22v702000 (visibility) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Tesla Model 3. The contact stated while driving at various speeds and using self driving feature, the vehicle experienced phantom braking. There were no warning lights illuminated. The contact depressed the accelerator pedal and continued to drive the vehicle. Additionally, the contact stated while reversing, the vehicle inadvertently moved forward and slightly bumped into a guardrail. There was no further information provided. The contact depressed the brake pedal and was able to successfully reverse after several attempts. The contact also stated that the vehicle would fail to make normal beeping sounds and alerts while reversing. The manufacturer was notified of the failure and informed the contact that unless he provided the specific time and date of the failure, they could not assist. The vehicle was not diagnosed or repaired. The failure mileage was approximately 10,000.

The contact owns a 2020 Tesla Model 3. The contact stated that while the vehicle was in reverse, the rear camera would intermittently fail to operate as needed. The contact had previously received notification of NHTSA campaign number: 21v00d000 (electrical system, visibility, back over prevention) but stated that the vehicle was not included in the recall. Neither the dealer nor the manufacturer had been notified of the failure. The approximate failure mileage was 20,000.

The contact's grand-daughter owns a 2020 Tesla Model 3. The contact stated while her grand-daughter was reversing, the rearview camera failed to turn on, causing the rear end of the vehicle to crash into a cement post. The contact was unsure whether there was a warning light illuminated. There was no injuries sustained. A police report was filed. The vehicle was towed to a Tesla certified autobody mechanic but was not diagnosed or repaired. The vehicle was then towed to the contact's residence. The contact later received notification of NHTSA campaign number: 21v00d000 (electrical system, visibility, back over prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but did not provide any assistance. The vehicle was nor diagnosed or repaired. The failure mileage was approximately 400. VIN tool confirms parts not available.