general problems of the 2020 Tesla Model 3 - part 2

74 problems related to equipment have been reported for the 2020 Tesla Model 3. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2020 Tesla Model 3 based on all problems reported for the 2020 Model 3.

36 Equipment problem

Failure Date: 12/29/2022

Recall 21v-00d was registered Dec 2021, notice said waiting for parts. It's been over 12 months and no parts yet? also, the phone number Tesla has listed on the recall notice and their recall info on your website goes to a self-service site that states to use your Tesla app to schedule a repair so there is no way of contacting the company directly to find out about the status of the recall.

37 Equipment problem

Failure Date: 11/27/2022

Was driving tela on 237 clavaras blvd heading towads 880 south just before abott Ave in mlipitas town California Tesla Model 3 acelrated suddenly hitting the car in fronts, emegency automatic braking did not kick n. Earlier it had autopilot set not sure if it tured off. We were surirsed, my wife was driving and I was I passenger seat none of the safety measure worked in the Tesla. My car is totaled.

38 Equipment problem

Failure Date: 11/19/2022

The driver seat occupancy weight sensor has to be replaced twice now. The car does not recognize someone is in the driver seat. It is unclear whether the airbags would deploy if I was in an accident as the car is unsure if someone is even inside. When I get out of the car it stays on. When I put it into reverse without having the seatbelt on it slams on brakes.

39 Equipment problem

Failure Date: 11/01/2022

The turn signal is attached to the left and right side blindspot camera. When using the blind spot camera at night, the turn signal light “bleeds” into the camera blocking your view. So it becomes a safety issue when switching lanes at night, especially on a dark freeway. I have contacted Tesla and stated that “the camera performance on older vehicles is neither a defect of materials nor workmanship… which is has been enhanced in newer vehicle production. “.

40 Equipment problem

Failure Date: 10/31/2022

Ever since a recent software update was downloaded and installed, my Model 3's incidence of "phantom braking" events while using traffic aware cruise control/autopilot has gone up by a very noticeable degree. It has always been a known issue, however since the redundant safety systems (radar and ultrasonic sensors) on my model year vehicle were disabled by one of the recent updates, phantom breaking events that can possibly cause a collision event or loss of control of the vehicle happens far more frequently. Instead of occurring once every 1000 or so miles, it now occurs two or three times every 250 or so miles, judging from performance on recent cross-state road trips. My car does not use the "full self driving" package that Tesla offers.

41 Equipment problem

Failure Date: 09/15/2022

Tesla software version 2022. 24. 8 that I currently have installed has switched off the vehicles equipped forward facing radar. I can't find any method to undo their software update, I'm unable to find a way to contact a person via their website. I've lost control of my lights and wipers when the vehicle is using autopilot. Both of which are set to automatic leaving me the driver with absolutely no way to turn them off short of turning off autopilot which I've paid money for. I'm unhappy that a vital safety feature that I'd paid for (radar) has been switched off by the manufacturer without any means whatsoever to turn it back on. I do not want their software overriding my decisions as the driver, radar needs to be on and I the driver need to have full/complete control over lights and wipers.

42 Equipment problem

Failure Date: 06/22/2022

Body control module failed. Car locked my wife inside the car when the power for the entire car shut down. Managed to get her out. Car was towed by Tesla to their repair facility in pensacola FL on 6/22/22. It has been there since with no eta on repair, they cannot get body control modules to repair the car. This was a previously known defect (see article https://hackaday. Com/2021/02/11/Tesla-recalls-cars-with-emmc-failures-calls-part-a-wear-item/ ). Tesla staff in pensacola said they had 6-7 cars at their facility with the same exact issue.

43 Equipment problem

Failure Date: 06/07/2022

Car was stopped at a red light. All of a sudden car speeds up & was out of control despite applying brakes.

44 Equipment problem

Failure Date: 05/19/2022

When using the adaptive cruise control phantom breaking occurs. This is extremely dangerous because at times cruise is set to 60-75 mph and car will randomly hard brake. If someone was following me this could definitely cause an accident. It’s also so abrupt that it jolts your body forward. I have not taken the car to any service center to reproduce. There are no warnings, no indications of anything visually on the screen that the car would see to cause the breaking. There is also one spot on my route it consistently does this on. This issue has been occurring since early 2021. I take the same route daily for school drop off purposes. It’s a 45mi trip one way. The issue will consistently occur at least twice one way on the trip if I’m using the adaptive cruise system. I do not use auto pilot only the cruise.

45 Equipment problem

Failure Date: 05/13/2022

We were pulling our car from 5th floor of a parking garage and as the car was coming down the ramp into the 4th floor, it accelerated itself to a high speed, hit another parked car, and came to a stop hitting concrete pillar in the garage. Our car was damaged severely and all the airbags got deployed, smoke came out it. We are still in shock from the incident and it was a traumatic experience for all 4 members of our family including two of our children. It would have been catastrophic had there been another person around or if something more had happened. Our car unexpectedly accelerated and none of the warnings worked. Tesla car usually gives us warning (a shrilling beeping noise) when an unexpected obstacle, be it another car or a trash can or a human, is within a short distance of the vehicle. This warning sound comes up even when no automatic driving feature is used. But on that day, the warning sound did not come and we think the vehicle may have malfunctioned. When we searched in the internet, we found many incidents of unexpected acceleration with Tesla Model 3. When we brought our concern to the insurance, we were asked to report to NHTSA. The car is now with insurance and the manufacturer has not looked into it as we haven’t informed them yet. The car was in excellent condition and there were no warning or failure lamps on before the incident. This warrants your attention and hence we are writing this to you. Please advise us the next steps and if we need to preserve the car to retrieve any data recorded in the vehicle. For the safety of other drivers and pedestrians, this needs to be thoroughly investigated. Kindly do the needful.

46 Equipment problem

Failure Date: 04/16/2022

Shift stalk also serves as fsd disengagement- to shift into reverse with a regular car, it’s a very explicit mechanical shift with either the manual or automatic gear box. So consider this scenario where I nearly back crashed into the car behind me. In fsd, it can be disengaged either by 1) braking, (2) breaking torque with the steering wheel or (3) lifting the gear selector stick. So, I arrive at a stop light, I brake because fsd driving is producing an alarm that it came too close to the car in front of me (not me, fsd too close). Being human and not realizing that fsd disengaged when I hit the brake, a then lifted the shift stalk to disengage fsd to get it to shut up with the alarm. Actually what this did was shift me into reverse. Light turns green, I step on the accelerator and I go backwards. This event would be impossible with a conventional shifter. The other major issue is in a school zone. I acknowledge that the software appears to have placeholders where it recognizes a school zone, brakes and proceeds. The issue however is, when on the zone, in fsd and having manually set to the zone speed, the crosswalk guard flags the lane to stop, fsd instead, proceeds to snap to the left and attempt to pass the car in front of me, breaching all zone protocol.

47 Equipment problem

Failure Date: 04/07/2022

I'd like to register a complaint that features and functionality were removed from my vehicle at the request of the NHTSA inappropriately and for without justification. Several features including the ability to play sounds out of external speakers while moving were removed without any real study or analysis provided to justify the action taken. You did not provide any evidence for this change. No proof that it was a safety hazard at all. This is bullshit and I want my feature back. If you think this is an appropriate use of your authority you're a disgrace and a waste of government time and resources.

48 Equipment problem

Failure Date: 02/20/2022

The Tesla rear facing repeater cameras show the driver's blind spot when changing lanes. The cameras are also used during automatic lane changes when the car is in drive-assisted (fsd) mode on the highway and in city (fsd beta). The cameras have a manufacturer defect. At night, light from the turn signal led is blinding a large part of the vision field of these cameras. This renders the blind spot vision for the driver but also the computer assisted automatic lane changes for the car partially obstructed. Tesla has acknowledged this defect by redesigning the rear facing cameras so the blinding is remedied. Tesla is refusing to fix this issue under warranty and requires owners to pay for this safety fix. Tesla's statement on this issue: "hi stephan! the blind spot camera performance on your vehicle is neither a defect of materials nor workmanship. It is a characteristic of the product. And it's a characteristic that has been design enhanced in newer vehicle production. If you wish to upgrade to newer camera technology, you have an option to purchase the upgraded cameras and have them installed. " I am having my cameras replaced, and will pay for it. I believe Tesla should, however, seeing how this is driver safety related even if they are unwilling to acknowledge this.

49 Equipment problem

Failure Date: 02/09/2022

The vehicle's side cameras (those near the wheels) have a defect that lets internal light shine through 3 holes in the pcb of the camera. Since the side cameras are mounted in the same assembly as the side blinkers, whenever the blinkers are on (hazards or turn signal), the side cameras become almost unusable either by the driver or, seemingly, by the car's computer to give any blind spot warning. Result: blind spot warning / automatic lane change is not working as expected when in total darkness and turn signal / hazard is on. When asked for a repair under warranty, Tesla refuses, saying that this is not a defect.

50 Equipment problem

Failure Date: 01/16/2022

Tesla is putting passengers at risk by how much they are changing their user interface. They are moving critical safety around which makes the car more un-usable and drivers more confused and distracted. Here are some of the features they changed in their software update that creates danger to drivers: 1. Front seat heater settings are no longer on the home screen 2. Front/rear window defog buttons are no longer on the home screen 3. User profiles are no longer on the home screen. This controls the seat, mirrors, and temperature. Instead they have made non-safety features forefront: 1. Theater mode 2. Arcade please view this forum of hundreds/thousands of people complaining about how their safety is put at risk by this update: https://teslamotorsclub. Com/tmc/threads/v11-software-update-sucks. 251711/.

51 Equipment problem

Failure Date: 12/31/2021

There was a recent software update and Tesla rearranged items on the touchscreen. Passenger was trying to pair his phone with the vehicle, and touched his name as displayed on the screen. This caused the driver seat to slide back quickly to fit the pre-set for his height. He is considerably taller than the driver, and this caused the driver to be unable to reach the brake pedal or accelerator. Therefore, the driver had almost no control of the vehicle. This occurred on a quiet side street going uphill, so driver could steer the vehicle to the curb which caused it to stop, even though she could not reach the brake pedal. However, if this had happened on a busy street or highway, there would have been a terrible accident. Remedy is simple. It should not be possible to activate the driver side seat position pre-sets when the vehicle is moving.

52 Equipment problem

Failure Date: 12/26/2021

This is a general complaint: the new control panel user interface v11 is unsafe. It now promotes/requires distracted driving to use. The previous version was a bit busy, but most all needed controls were on the screen or one touch away. With v11, one must now navigate menus to get to hidden controls that were on the home screen requiring too much attention to the screen while driving. This is what I am finding. I fear accidents will result.

53 Equipment problem

Failure Date: 12/25/2021

Tesla issues an update to software that forces drivers to go through a jumble of menus to do important tasks like turning on defrosters and windshield wipers. These used to be one touch items on the home screen, but now require drivers to take their eyes off the road for a dangerous amount of time.

54 Equipment problem

Failure Date: 12/25/2021

Tesla pushed an update (v. 2021. 44. 25. 2) to my Model 3 a couple of days ago that has dramatically altered the usability of the car, and potentially has safety implications. There was no warning prior to the update being applied that such changes to the car's user interface were included, nor is there any option to revert to the prior user interface. Major issues with the changes are outlined below: - 1-button, single-click shortcuts to seat heating, defrost/defog functionality have been removed; when driving in bad weather where the screen may fog up rapidly, you're now required to take your eyes off the road, and click twice on a small target on the touch screen to activate the required functionality. - 1-button, single-click access to the wipers has been removed, now requiring one to either rely on the auto-sensing functionality (which works properly about half the time), or click through the hvac menu to adjust the wiper speed. - the quick access driver profile selection dropdown in the previous interface has been removed. My spouse and I differ significantly in height, and about half the time, the car selects the wrong profile when we're both getting into the car (despite our phone keys being linked to our specific profiles). With the earlier ui, it took one tap on the screen to switch to the correct profile. Now, I have to dig through menus to select the correct profile, while my knees are being slowly ground into the steering column/dash. - when driving, the speedometer, gear selection and navigation look significantly different than in the earlier ui. This is likely to lead to more distracted driving while we get used to the new interface. I filed a service request with Tesla, requesting that they revert our car back to the prior version of the interface; this request was denied and the appointment was automatically canceled with a generic message about firmware updates being rolled out on a schedule.

55 Equipment problem

Failure Date: 12/21/2021

Recall 21v-00d is well over a year old and Tesla has not remedied it in a timely manner.

56 Equipment problem

Failure Date: 12/01/2021

I recently brought my car in for routine servicing and informed the Tesla service technician that I’ve been experiencing significant lag with the rear (reverse) camera video feed since roughly early-December 2021. The rear (reverse) camera lag makes reversing hazardous, as any reliance by the driver on the the rear (reverse) camera feed can cause serious (potentially fatal) injury and/or property damage. I asked the technician to look into and address the issue; I told him I was aware there had been a recall and that I received a notice. He informed that they were unable to replicate the issue—which I find hard to believe, given it happens constantly—and that rear (reverse) camera lag is common in Model 3s as they age. My car is less than two years old—hardly classifying as “aged”. In looking at internet forums, this appears to be a very common issue with Model 3s, and one that has yet to be resolved by the manufacturer through either hardware or software update(s).

57 Equipment problem

Failure Date: 11/19/2021

Driving on autopilot on a city street at 35 mph speed limit, while passing next to a ups truck parked on the right side of the street at the curb, but slightly protruding outside the parking lane, due to its size, my car sideswiped the parked ups truck, causing scratches on my car and totally obliterating my passenger side mirror. My vehicle did not stop or try to veer away from the parked ups truck, causing at a minimum $700 damage to my vehicle.

58 Equipment problem

Failure Date: 11/15/2021

Https://youtu. Be/_vsgyqx0hzg my car is constantly running red lights when on "full self-driving". They claim that it should stop at red lights but it very often confused the left turn red for the green in the straight lane. The car randomly serves at other traffic for no apparent reason. The car randomly slams on the brakes super hard for no apparent reason. Full self-driving is unsafe.

59 Equipment problem

Failure Date: 07/19/2021

On July 19th, 2021 at around 2:38pm I was using Tesla's Smart summon feature to summon my car to me. The car was unoccupied at the time of the incident. The car was in a covered parking space approximately 40 feet south of my location. The app said the car would "come to me" and displayed a blue line which was the path the car should take to get to me. The blue line showed that the car would turn right (north) and come to me. I then pressed the "come to me" button to begin the summon. This is when the car immediately turned left (south), which is the opposite direction of me, and ran into a pole. The user does not have the ability to steer the car and the car acts erratic when using Smart summon. It's path is unpredictable and unsafe.

60 Equipment problem

Failure Date: 06/20/2021

Drive away door lock feature does not lock the doors. After driving several minutes a rear seat passenger attempted to roll down the window but hit the door open button instead. The door opened. Warning message received. Testing again after driving several minutes the lock icon shows locked but front seat passenger able to open the door. The door lock icon changes to unlock. Passenger closed door I hit lock icon to lock, now passenger cannot open the door.

61 Equipment problem

Failure Date: 06/16/2021

The contact's husband owned a 2020 Tesla Model 3. According to a police report, while traveling at 70 mph, the vehicle veered across three lanes of traffic and hit a light pole. The contact was wearing a seatbelt and the airbags deployed upon impact. The paramedics arrived at the scene; her husband was intubated and taken to the hospital. Her husband was pronounced brain dead due to injuries suffered in the accident and passed away two weeks later. According to the police report, witnesses stated that no effort was made by her husband to avoid or slow down prior to the collision. The contact disputes this claim and stated that her husband was not a reckless driver and would not have intentionally hit a light pole. The contact believed that the cause of the accident may have been related to a mechanical failure and would like an additional investigation conducted about the accident. The vehicle was towed to an independent tow yard and destroyed. The manufacturer had yet to be notified of the failure. The failure mileage was unknown.

62 Equipment problem

Failure Date: 06/08/2021

I was driving down the interstate and had my Tesla on self driving. For no reason at all it did a aggressive left turn causing me to go off the road into the median. It tore up pieces of my car and Tesla wouldn’t do anything about it and have no idea why it went off the road. I have a video of the incident.

63 Equipment problem

Failure Date: 03/26/2021

Car parked on the street found out next day that the car was backed into. Sentry mode didn't work. Car alarm didn't go off no notification on my app. Tesla should be held responsible for damages because it was the programs that didn't work properly.

64 Equipment problem

Failure Date: 03/18/2021

We are an car media in china. We leased a 2020 Tesla Model 3 standard range plus on March 15, 2021, for program shooting. On March 18, when a team member trying to close the storage compartment cover in front of the central armrest box while operating, the cover did not close successfully and popped up unintentionally. A corner of the cover scratched the outer side of his right thumb. Following is his narrative in regard of this incident: when I was driving the Tesla Model 3 on March 18, 2021, and pulled over the vehicle, I opened the interior cover to store items. After driving forward for a short distance, I attempted to close the cover with my right hand. I tried to push the cover down and closed, and then made a u turn. However, the cover did not close successfully, and instead it actually raised again. At this time, because the right hand did not move out of the path of motion of the cover, the right corner of the cover scratched my right hand. The sharp corners caused a wound of about 9mm and kept bleeding for about 30 minutes. After referring to the 2019 imported version of the Tesla Model 3, which is produced in the California factory, the interior cover design and workmanship are the same as those of the 2020 Model 3 produced in the shanghai factory. Therefore, we believe that in the u. S. Market before the 2020 model Model 3 also has the possibility that the edge of the interior cover is too sharp and may scratch the users. Therefore, we have decided to report this situation to NHTSA to inform more consumers this potential danger.

65 Equipment problem

Failure Date: 03/10/2021

This is a complaint about the beta release autopilot. A random Model 3 VIN has been used to be able to file a complaint. This complaint applies to all models of Tesla. Here is a video of a proud beta tester. . Read more...

66 Equipment problem

Failure Date: 02/14/2021

I get repeated warnings that the door pillar cameras are blinded. When I check it is condensation between the camera and the pillar glass. They attempted to repair this last year by removing a seal for better air circulation. The problem remains. In cold weather this happens, and it means that any of the automated functions that depend on the cameras can't work correctly or at all. They have no solution. The front camera actually has a defogger in the glass in front of it. Why Tesla can't solve this problem is absurd. This happens while driving on any street or highway and is always the camera facing the sunny side, so moisture is evaporated from around the camera and condenses on the glass, which obscures it.

67 Equipment problem

Failure Date: 11/03/2020

Side repeater camera are blurred because of light at night. Cannot see when switching lanes.

68 Equipment problem

Failure Date: 10/05/2020

Just purchase the auto pilot, when coming to a stop, sometime it pass the white line. While going stright,when signal to change lane to bypass the slow car, it merge into left turn at the stop light. When the vheicle is going around a left corner, it veer to the right and drove on the should lane. The same thing happen going to the right corner. When take off from the green light, sometime it slowly,slowly,slowly increase speed even though there is no car in front of it. When slow down, it wait the last minute and turn the car. All my stuff on the seat fly every where . When approaching a corner, it would speed up and make a quick turn. . When using a navigation, it turn intoi a dead end instead of the right route.

69 Equipment problem

Failure Date: 09/24/2020

I bought a Tesla Model 3 on 9/19/20. On 9/23/20 I was waiting in my car in a line of cars at a fast food delivery window, stopped 8-10 ft behind a large vehicle with my foot on the brake as well as in the park mode because of the slow service ahead. After a while I realized that my Tesla had started moving slowly towards the vehicle in front. Pumping the brake, trying to change the gear to reverse did not stop the car. The screen data disappeared and a message flashed saying that all safety features were off. I opened the door which is supposed to stop the car. It did not even after I got out of it. It continued to move even after contact was made with the car in front. The Tesla was completely crushed. It was a total loss according to a repair shop where it was towed on Tesla's recommendation. When I contacted Tesla they informed me that my accelerator was fully deployed. Not true. I bought the Tesla because of all the safety features, none of which seemed to work including failure to notice a large vehicle in front, not stopping when the door was opened, starting by itself in the park mode, and the data screen going blank except for the message about safety systems being off.

70 Equipment problem

Failure Date: 08/29/2020

My wife and I live on a two-lane state route in the country. We were headed home from the farmers' market this morning around 10 a. M. , headed down a hill with three cars behind us. There was an 18-wheeler headed up the hill. I had the cruise control on and traveling 55 mph in a straight line with no curves in sight. When the 18-wheeler coming up the hill was 7 car lengths ahead of us in the opposite lane, my car automatically braked hard enough to bring our speed down to 35 mph before I could override and accelerate. My spouse said, "I hate this car. It's going to get us killed one day. We could have been rearended. " I have used conventional cruise control to drive for more than 20 years, even in town, to keep from inadvertinly speeding. Normal cruise control doesn't behave in this manner. This is my first report of a recurring problem.


Other Equipment related problems of the 2020 Tesla Model 3


Model 3 Service Bulletins
Model 3 Defect Investigations