Two problems related to suspension noise have been reported for the 2020 Tesla Model 3. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2020 Tesla Model 3 based on all problems reported for the 2020 Model 3.
The front control arm is damaged, interestingly about 6 months after the warranty has expired. Tesla repair tech tells me its so common that they don't charge for the repair but do charge for the part. As I sit in the Tesla repair centre waiting for it to be fixed, 3 other people with exactly the same problem just walked in describing exactly the same problem. I don't understand what this part does but given it's part of the suspension, it poses a safety risk. There were no warnings except for a very loud squeaking noise every time the car turns or encounters a bump.
Friday June 26th, 6:00 p. M. Public roads. Sunny, dry. Something snapped while driving 5 mph at the moment I started a slow left turn. The car lurched to a halt. The right front wheel was angled left at about a 35 degrees, while the left wheel pointed straight. Tesla sent a flat bed. The truck technician reported by phone that the wheel was separated from the suspension and a Tesla bolt was available for him to temporarily hold alignment for safe loading. I understand he left a note and the bolt inside the car. I believe the bolt was part of the broken suspension. The car had 3,300 miles. During my ownership, I noticed a light clicking (or clunking) when the car passed over a 3 inch change in road elevation, such as occurs during repaving when striking a man hole cover or new layer of asphalt. I took this to be a peculiarity of the Tesla suspension combined with the 18 inch wheels. The sound was rare, as most roads are quite smooth and I made it a point to drive slowly over sudden bumps. More recently, as our town is repaving, I heard the click more frequently. On father's day, while a friend was test driving the car, he being a car geek, heard the click, called it a "clunk," and told me to get it looked at. I had not yet made the appointment when something snapped on June 26th. Over the weekend I left voice mails and sent to Tesla service an email stating Tesla should consider giving me a replacement vehicle, but I wished first to hear their report on what had occurred. Tesla service in milford is not open on weekends. Tesla called on Monday afternoon seeking my input on what had occurred. Later that day they reported it appeared to them that a critical bolt had not been welded onto the sub-frame. Tesla service in milford ordered a new sub-frame, part number 1044521-00-r, from California. Tesla is researching what occurred.
| Suspension problems | |
| Front Suspension Lower Ball Joint problems | |
| Ball Joint problems | |
| Suspension Noise problems |