Table 1 shows two common latches/locks/linkage related problems of the 2021 Tesla Model 3.
| Problem Category | Number of Problems |
|---|---|
| Latches/locks/linkage problems | |
| Hatchback/liftgate Lock problems |
The contact owns a 2021 Tesla model3. The contact received notification of NHTSA campaign number: 24v554000 (latches/locks/linkages, electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted but saw no recall information related to the VIN. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Tesla Model 3. The contact stated that the trunk strut failed, and the lift fractured, causing the rear glass to crack. There was a long crack from the edge to the top of the glass. The contact's husband cut the strut because the vehicle could not be driven with the truck ajar. A service appointment was scheduled on the app by text with the local dealer. A message was sent to the Tesla manufacturer. The failure mileage was approximately 82,000.