Table 1 shows one common steering related problems of the 2021 Tesla Model 3.
| Problem Category | Number of Problems |
|---|---|
| Steering problems |
Steering wheel is peeling/degrading and causing difficulties with steering and control.
Steering rack failure. Steering assist, auto pilot and lane departure prevention failed and would not work properly so this is a safety issue. Manual steering worked fine but the safety and auto pilot functions would no longer function. Paid for Tesla service over $3,000 to replace steering rack and now is working properly. Reporting this as this may happen to others and probably should be a proactive recall on the steering racks so others don't lose these safety features. Maybe related to computer as it failed, worked again and then failed again and was then repaired by Tesla service center.
While driving a Tesla 2021 Model 3 tonight at 8:45 p. M. Turning left the wheels locked to the left and would not turn straight causing me to hit a concrete divider. After hitting concrete divider steering released to normal driving but driver side car front rim tire was damaged and wheel alignment misdirected.
What component or system failed or malfunctioned, and is it available for inspection upon request? - abs, automatic emergency braking, traction control, stability control failed while braking using the regenerative braking. How was your safety or the safety of others put at risk? - while coming to a stop using the regenerative braking, the regenerative braking immedietely ceased to work, and the driver had to immediately apply the hydraulic brakes to avoid a rear end collision has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - no were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - no, they appeared while braking. This issue is not new to this vehicle and has happened in the past, however the errors cleared themselves out.
While traveling over 230 miles from home on a road trip, my 2021 Tesla Model 3 suffered a complete and catastrophic failure. While in north carolina, the vehicle became entirely unresponsive—doors would not unlock, windows couldn’t be operated, and I was completely unable to access the charging port, trunk, or frunk. The vehicle was effectively bricked without warning. This wasn’t a minor inconvenience—it was a serious safety issue. I was stranded out of state from Saturday to Tuesday, completely dependent on others for transportation while waiting for the vehicle to be towed 58 miles to a service center. I was eventually informed of the cause, auxiliary battery failure, but the fact remains: this happened without warning, in the middle of a long-distance trip, and could have left me in an extremely dangerous or isolated situation. Tesla's systems failed without notice; an apparent design flaw left me with no way to access or secure the vehicle. The inability to open the doors or charge the car poses obvious and unacceptable safety risks. The windows were secured with plastic to prevent rain from coming in. This incident is deeply concerning and should be taken seriously. I am urging NHTSA to investigate this issue and hold Tesla accountable to ensure this does not happen to other drivers under even more hazardous circumstances.
1. Autosteer/lane assist failure, yes its available for inspection upon request with Tesla 2. Due to above failure met with a crash which led to severe medical issues 3. The car has been totalled and the car is not functional, waiting on Tesla to inspect and confirm 4. Police has filed a crash report but manufacturer, insurance yet to inspect the vehicle or component 5. Absolutely no warning lamps/messages prior to the failure.
Unknown.
While driving, I started to hear a creaking sound while backing up and turning the wheel left. The sound became worse over the course of a few weeks. The steering also felt a little loose. I reached out to the manufacturer for a service appointment, and could only be scheduled about a month out. After a few weeks, while trying to parallel park, the car felt like a tire was stuck, or had a flat. I stopped the car to look at all of the tires and they looked fine. When I returned home, I tried to recreate the issue with my wife moving the car slowly from the driver seat while I looked at the wheels. As she turned and backed up, the creaking sound was very loud, but the tires looked fine. When she put the car in drive and began to pull back into the driveway, I could see the front passenger tire was turned abnormally far to the left, looked like it was leaning, and it was locked (not rolling). Once we had the car in a safe position, I jacked up the car and looked at the passenger control arm to see a bolt completely missing from the front suspension lateral link. The other bolt was 1/2 of the way out and barely holding on. If this had come apart at highway speeds, I am afraid it could have killed or seriously injured my family.
Lost power steering suddenly on the road.
The contact owns a 2021 Tesla Model 3. The contact stated that while driving approximately 40 mph, the vehicle made a violent right turn inadvertently crashed into a ditch, and rolled on the driveway. The contact sustained a concision. Medical attention was needed. A police report was filed. The vehicle was towed to a lot. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 44,410.
Please note that the VIN I have used is not the VIN of the actual vehicle which is the subject of this complaint. There has been a fatal crash in san diego. Here is a video of the aftermath. . Read more...
When performing a u-turn, at low speed, the steering wheel locked in position, only allowing the car to go straight. I was able to regain the ability to steer, after approximately 5 seconds. I didn't notice any alerts or warnings, as it was happening. It was in the middle of a busy intersection and I was fortunate I managed to regain control of the vehicle, in time. I have scheduled a service appointment with Tesla. The earliest available appointment is the 20th, in my area. I have since driven the vehicle, approximately 40 to 50 miles, without incident, but I am concerned that this might happen, again.
I was driving my car on the highway i275 approximatley 5 miles north of st petersburg florida. When without reason the car spun to the left very quickly, I did not have any steering control at that moment. If the car had hyro plained it would not have spun out of control so quickly. The road was slightly wet as there was a drizzle but not to any extent to allow the car to spin out of control due to heavy water. My vehicle hit the highway guard rail and was badly damaged.
The contact owns a 2021 Tesla Model 3. The contact stated while driving out of a parking space, the steering wheel seized. The message "front motor disabled. Continue driving" was displayed. The manufacturer was contacted and provided remote assistance, but the failure persisted. The contact stated that the vehicle regained power steering functionality after an hour. The contact stated that the failure recurred while driving out of a parking space on another occasion. The vehicle was towed to a Tesla service center however, the failure could not be duplicated; however, the circuit board was replaced. The contact stated that the failure recurred while pulling out of a parking space on a third occasion. The vehicle was towed to a second Tesla service center, Tesla sales (750 e el camino real, sunnyvale, CA 94087) who informed the contact that an unknown software update was needed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 17,000.
On certain sections of highway unsuccessfully attempted to activate auto-steer (two down clicks) multiple times in a row. Did this multiple times in a row but was unsuccessful to activate auto-steer. Instead a supposed "easter egg" (which activates with 4 down clicks) very loudly plays loud jarring music (called "rainbow road"). . . This is not fucking funny--I nearly ran my car off the road and into oncoming traffic. Giant 2000 pound hunks of metal going at 60 mph should not fucking come with special surprises. This is incredibly dangerous and jarring to drivers.
The steering system malfunctioned. Yes it is available for inspection. The car turned across oncoming traffic turning the vehicle 180 degrees leaving me facing oncoming traffic during rush hour. I could have died in a horrific accident. The service center for the vehicle sulfate they will not evaluate vehicle until body damage to vehicle are repaired. The vehicle had no notifications or warnings prior to the incident.
This is a complaint about Tesla using unqualified drivers to test atopilot beta on the public roads. Please note that the VIN of a random Model 3 Tesla has been used to enable this submission to be completed. Here is a video of a driver testing autopilot on what is in his own words the most dangerous road in virginia. . Read more...
This "self driving" Model 3, with FL license plate pzyh35, attempted to merge onto i95 south from an on-ramp, and very nearly caused a major accident. The vehicle had a bumper sticker on the back that said something like "please be patient, I am a self driving vehicle. " the vehicle was merging from a left side on-ramp, at a very low speed, and crossed two lanes of interstate traffic, very erratically accelerating, then braking, then accelerating again, and then braking. My vehicle was directly in its path, and I had to brake hard, and take to the shoulder to avoid the collision. If this vehicle's trips are logged, it needs to be investigated. If it weren't for the humans paying attention, the actions of the Tesla car/driver would have caused a major accident, and most likely bodily injury or death.
The contact owns a 2021 Tesla Model 3. The contact stated while reversing the vehicle from her residence at 3 mph and attempting to turn to the left, but failed to turn. The contact stated the vehicle continued to go straight and ran into a chain link fence. The contact stated no warning light was illuminated. The contact stated no one was injured nor sought medical attention but she was frighten. The contact attempted to straighten the vehicle by turning left again and drove into a railing. The contact stated the instrument cluster screen when blank after the second crash. The manufacturer had been informed of the failure. The contact towed the vehicle to local dealer and was being serviced at the moment of the call. The vehicle was not diagnosed or repaired. The failure mileage was approximately 12,297.
Please note that I have used the VIN of a random Tesla Model 3 to submit this complaint since the number of the actual car is unavailable. There has been an incident on a motorway in germany and a full video is available here. . Read more...
Hello, driving on a snowy road around 20 mph. Attempted to slow down in a straight line, used the brakes to try and slow vehicle to go into a driveway. Vehicle would not respond to any inputs. The brake pedal seemed frozen, coming off and back on the brake pedal did not change anything. There sounded like an abs pulsing but it was not working. Post accident pictures showed it looked like the car was dragging one axle like it was locked in the snow. Car ending up grazing a mailbox post and afterword said 'take control'. I believe the car tried to do an automated braking maneuver which did not work. The road was covered in 1-2" of snow and the mailbox would have been a reference point in the distance. When turning the steering wheel away from the object that was hit, the car continued to go straight like the wheels were not attached. The car never veered left or right during this whole event even though I tried to turn.
On September 1st, I was perpendicular back parking on the street in front of my home. Spaces are fairly tight and the street fairly narrow, so it is not uncommon to shift between reverse and drive a couple times to adjust one's fit before parking. That said, a quarter of the way into my parking spot, I shifted from drive to reverse after finishing adjusting. After doing so, I pushed on the accelerator and was sent forward as if I were in drive. I toggled between drive and reverse multiple times over the course of 15 seconds. Pushing on the accelerator continued to send me in the opposite direction, causing me to hit the sidewalk curb in front of me multiple times. The situation resolved itself after 20 or so seconds. Then, the same exact situation occurred on sept 7 and again on sept 13, and those times, I nearly hit the car parked adjacent to me. All of this occurred while hold mode was on, meaning the car was not simply swaying with gravity. There could be a host of defects involved in the manifestation of such a problem - perhaps a bug in the software which controls the power train. The swapping of reverse and drive for no apparent reason presents a huge safety concern/liability. I could have hit pedestrians on the sidewalks in front and behind or severely damaged mine and someone else's vehicle. My street is one of two which allow access to a monument. That said, there are always a ton of pedestrians, many of which are young children. I scheduled a Tesla service appointment after the first occurrence. Timestamps and video of each of the incidents was captured and provided to Tesla. They claim there is no issue and that the car was simply rolling due to gravity - despite hold mode. Furthermore, I drive on the same street every day and the aforementioned issue does not happen every time. Even given my three scary experiences, Tesla has refused to take any further inaction, other than to reassure me nothing is wrong with my vehicle.
I was pulling up next to a curb inside a neighborhood to park my car. I released my foot on the accelerator pedal to slow and stop my car. I slowly stepped on the brake pedal to switch the gear into reverse and my vehicle sped up very fast and hit the parked car in front of me and ran over the curb, my steering wheel also shifted to the right as if it was trying to Dodge an obstacle on the road. It happpend so fast that I could not avoid the impact. I could have ran into a pedestrian and put their life at risk, or injured the person in the car that was parked, and even hurt myself badly. I've been getting neck pain and headaches. This incident was very terrifying and traumatizing. I tried to reach out to Tesla service center, but my Tesla app was not working after the incident. The Tesla app was frozen for 10-15 mins after the incident. I kept trying to reach out to Tesla service center and kept getting an automated response to utilize the Tesla app. Finally, the app started working again, I left them a message regarding the accident and photos, and they responded two days after, but did not address the issue about unintended acceleration until I kept asking why are they ignoring my concerns about the uninteded accerlation, and then I received a phone call from a technician. He said that I do not have to bring my car for inspection, instead they will just check the logs and could take up to 8 weeks to see what happened. Estimated cost for exterior damages according to geico insurance is 5344. 74. Tesla service center denied having the car inspected physcially for any sensor issues and malfunction issues, states that I don't have to bring my car in at all, they will submit a report for engineering team to review the driving logs at the time of the accident only. My car is currently towed to a 3rd party body shop that is Tesla certified. No warnings from my car screen alerts or anything prior to the accident.
When I test drove the Tesla Model 3, there was an option to turn regenerative braking to low. This allowed the car to have more of a coasting effect when one lifts the foot off of the accelerator. When I received delivery of the car, the ability to reduce the regenerative braking effect was not available. The removal of this feature is being discussed at length in online forums. The latest version of the owners' manual states that regenerative braking in the standard setting could cause the care to lose traction in winter conditions and that drivers should select the low setting. By removing this ability, Tesla, by its own admission, has decreased the car's safety in winter conditions. A rapid deceleration of a car on slippery roads is almost guaranteed to induce a skid and make the car difficult or impossible to control. I find this extremely concerning. Tesla needs to bring the feature back, or publicize other compensations that may have been made unbeknownst to owners. I took delivery of the car on 12/24/20, but according to online forums this seems to have happened starting in October of 2020. A side complaint would be that Tesla does not update the owners manual in a timely manner to coincide with the many software updates. The above example is jjust one of many, since the current manual makes a recommendation that is not possible to do in the 2021 Model 3 refresh.